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ContactMonkey vs. Inside Sales Box (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ContactMonkey

    Score6 out of 10
    N/AContactMonkey tracks internal communications via email, and is a plugin for Outlook and Gmail. ContactMonkey gives users the following capabilities: - Track who opens emails, how many times, in what locations, and what email client or mobile device was used. - Track who clicked the hyperlinks in emails (link to LinkedIn profile, company website, proposal, etc.) - See Open Activities and Activity History - Log a Call, Create a Task and Add an Event - Create, Update or…N/A

    Inside Sales Box (discontinued)

    Score7.3 out of 10
    N/AInsideSalesBox was a sales acceleration tool from Ameyo, with features for sales email tracking, one-click dialing, and lead management. It is no longer available.N/A
    Pricing
    ContactMonkeyInside Sales Box (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ContactMonkeyInside Sales Box (discontinued)
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeRequired
    Additional Details—Free Trial for 14 Days. No credit card required
    More Pricing Information
    Best Alternatives
    ContactMonkeyInside Sales Box (discontinued)
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    Workplace from Meta (discontinued)
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    Enterprises
    Workplace from Meta (discontinued)
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    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ContactMonkeyInside Sales Box (discontinued)
    Likelihood to Recommend
    10.0
    (2 ratings)
    7.3
    (2 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ContactMonkeyInside Sales Box (discontinued)
    Likelihood to Recommend
    ContactMonkey Inc.
    If you are a sales rep and want to know if your email has been opened without having to use receipts this is perfect. However, many people find this intrusive and inappropriate. I don't believe in this day and age there should be a moral outrage to track your emails but it happens. I particularly like it for Outlook 2016. I've tried Yesaware but found this better suited.
    Incentivized
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    Discontinued Products
    Inside Sales Box is great for call centers and places that require the call records to be related to the accounts. It would be less needed in situations in which calls are not an essential part. Inbound call records would be much better if they attached to the Salesforce records like outbound calls.
    Incentivized
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    Pros
    ContactMonkey Inc.
    • Uploads information from business cards to your current contact database through your camera phone
    • Great resource for looking up people before meetings and doing other types of background research
    • Use information found on the internet to fill in information about your contact
    Incentivized
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    Discontinued Products
    • Its interface is friendly one.
    • Convenient to use.
    • Professional software.
    • Less time taking.
    Incentivized
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    Cons
    ContactMonkey Inc.
    • Salesforce integration seems unnecessary
    • Has refresh issues occasionally
    • Can cause slowing issues for Outlook
    • Doesn't have integration with Outlook.com/Exchange
    Incentivized
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    Discontinued Products
    • Inbound calls need to be found to get on proper record.
    • Inbound calls can erase notes on the last call if not saved.
    Incentivized
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    Likelihood to Renew
    ContactMonkey Inc.
    Easy to use
    Incentivized
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    Discontinued Products
    No answers on this topic
    Usability
    ContactMonkey Inc.
    Easy for all users.
    Incentivized
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    Discontinued Products
    No answers on this topic
    Support Rating
    ContactMonkey Inc.
    Easy to contact, quick follow-up/
    Incentivized
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    Discontinued Products
    Our staff always has fast responses to any issues.
    Incentivized
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    Implementation Rating
    ContactMonkey Inc.
    It is really easy to integrate with GMail, so just start from there
    Incentivized
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    Discontinued Products
    No answers on this topic
    Alternatives Considered
    ContactMonkey Inc.
    Contact Monkey was the best solution for Outlook 2016. While Yesaware is a good product with Microsoft 365 integration, I found it expensive and too feature rich for what I needed. If you are just trying to find something simple that does what you need well and cheap, this is the best solution on the market. It does have Salesforce integration but I just use the Salesforce product that is free and provides the same or more prospect info.
    Incentivized
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    Discontinued Products
    I selected this because already it has market place where professional people are there who make it easy for workers of different companies to interact with each other regarding their sales. It is quite good for professionals to talk with others in the same field and make easy your work.
    Incentivized
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    Return on Investment
    ContactMonkey Inc.
    • I've found companies that have shared my email and opened the email 20-60 times but never responded. It gave me an absolute understanding that this was a hot company
    • Sometimes knowing your email is being opened can be very frustrating if you cannot get a response. However, at least you know it was read and they are not interested.
    • My boss and fellow employee's don't like the fact that I know where they are located. It's somewhat divisive in that sense.
    Incentivized
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    Discontinued Products
    • It's increasing our sales.
    Incentivized
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