TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ContactPigeon

    Score9.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    ContactPigeon is a marketing automation solution for eCommerce. It combines email marketing, dynamic pop-ups, segmentation, automation flows and real-time analytics for marketers to maximize results when it comes to visitor remarketing. It enables eCommerce and B2C businesses to better engage, retain and grow customers with insights into visitor behaviors and automation flows. Get started with templates & recipes Users have pre-built eCommerce automation recipes to nurture, win…

    $198

    per month/billed annually

    Delivra

    Score7 out of 10
    N/ADelivra is an email marketing platform featuring advanced segmentation with A/B Testing, an email editor for the non-technically inclined, and mobile-accessible emails. Serving more than 500 companies, Delivra integrates with many popular CRM (SalesForce, Microsoft Dynamics, Netsuite, and more). Delivra merged with Campaign Monitor and Emma in summer 2018, but was acquired by Redbrick in January 2022, and now is a Redbrick brand.

    $1,188

    per year

    Pricing
    ContactPigeonDelivra
    Editions & Modules
    Standard
    $198.00
    per month/billed annually
    Pro
    $385.00
    per month/billed annually
    Enterprise
    $980.00
    per month/billed annually
    Basic
    $1188
    per year
    Professional
    $2508
    per year
    Enterprise
    $4428
    per year
    Enterprise Plus
    Custom
    Offerings
    Pricing Offerings
    ContactPigeonDelivra
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Features
    ContactPigeonDelivra
    Email & Online Marketing
    Comparison of Email & Online Marketing features of ContactPigeon and Delivra
    Feature
    ContactPigeon
    -
    Ratings
    Delivra
    6.8
    2 Ratings
    17% below category average
    WYSIWYG email editor00 Ratings7.01 Ratings
    Dynamic content00 Ratings8.01 Ratings
    Ability to test dynamic content00 Ratings8.01 Ratings
    A/B testing00 Ratings7.01 Ratings
    Mobile optimization00 Ratings7.02 Ratings
    Email deliverability reporting00 Ratings9.82 Ratings
    List management00 Ratings2.22 Ratings
    Triggered drip sequences00 Ratings5.01 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of ContactPigeon and Delivra
    Feature
    ContactPigeon
    -
    Ratings
    Delivra
    7.4
    2 Ratings
    3% below category average
    Dashboards00 Ratings9.02 Ratings
    Standard reports00 Ratings8.12 Ratings
    Custom reports00 Ratings5.01 Ratings
    Best Alternatives
    ContactPigeonDelivra
    Small Businesses
    Simplify360
    Score7.8 out of 10
    Mad Mimi
    Score10 out of 10
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    Campaign Monitor by Marigold
    Score9 out of 10
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    Emma by Marigold
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ContactPigeonDelivra
    Likelihood to Recommend
    10.0
    (4 ratings)
    6.1
    (2 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ContactPigeonDelivra
    Likelihood to Recommend
    ContactPigeon
    Our automations are built differently and using real-time API calls we pass on all the information needed. The cart abandonment and browse abandonment email campaigns are designed based on different travel bundles according to our visitors’ historical data. Likewise, our customer success manager helped up set up on-site count-down pop-ups that highlight the expiration date of specific offers.
    Read full review
    Delivra
    As far as I know, Delivra is the only email marketing software that allows for every instance of a personalized email to be bcc'ed to an internal email address. This is a niche feature, but can be very useful for companies that need detailed records of all client communication for posterity.
    Incentivized
    Read full review
    Pros
    ContactPigeon
    • Push, Popup & Email Automation
    • Support Team
    • User Segmentation
    • Product Recommendation AI
    Read full review
    Delivra
    • User-friendly - once I understood the platform better, it took only a few minutes for me to prepare the reminder based on the survey invitation.
    • Trustworthy - I could trust that my emails were sent successfully.
    • Had the necessary tools - I only used a few of the features, but the ones I did use were easy to implement for the emails.
    Incentivized
    Read full review
    Cons
    ContactPigeon
    • The UI is too complex sometimes (hopefully their support is always there for us!)
    Read full review
    Delivra
    • The contact database is not easy to navigate and we are limited by the number of contact categories we can create, and the ones we can delete. When personalizing emails it is hard to see past all the unneeded database properties to find the ones I want to include.
    • Every time I log in from https://www.delivra.com/ it opens a second window with the app and leaves the first window. It should go directly to the app in the same window.
    • Within the app, you can't open links in new tabs for easy comparison between different files/versions. It would be nice to have one email open and be able to easily open a different draft "in a new tab" without having to open a new window, log in again, and navigate to the needed file.
    Incentivized
    Read full review
    Likelihood to Renew
    ContactPigeon
    I am absolutely happy with their services. For any problem or idea that arises, the support team is there to provide solutions, advise, and even write code for the website.
    Read full review
    Delivra
    No answers on this topic
    Support Rating
    ContactPigeon
    It is honestly the best support team I've ever seen, always ready and willing to help.
    Read full review
    Delivra
    No answers on this topic
    Alternatives Considered
    ContactPigeon
    [I] haven't used other [products].
    Read full review
    Delivra
    I had the ability to manually suppress who I wanted to send the email to, as well as individually send a link to members/customers without depending on Qualtrics ability to "send to non-survey respondents."
    Incentivized
    Read full review
    Return on Investment
    ContactPigeon
    • 25% growth in Email orders (YoY).
    • Higher open rates up to +46%.
    Read full review
    Delivra
    • Delivra has been well suited to the needs of a particular client, and allowed for campaigns to be executed in line with their needs.
    • Delivra is another tool in our company's email marketing/marketing automation toolbox that can be used when needed or at a different price point from other platforms.
    • Overall, we haven't widely deployed Delivra.
    Incentivized
    Read full review
    ScreenShots

    ContactPigeon Screenshots

    Screenshot of Predefined ecommerce scenarios to get started fast.Screenshot of Dynamic popups designs and triggers to engage your site visitors.Screenshot of One glance view of the metrics that matter.