Delivra : my email buddy
Rebecca Lynn Kouroupis | TrustRadius Reviewer
May 23, 2018

Delivra : my email buddy

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Delivra

Delivra was being used to send out emails for programs by Program Managers. It is still being used for marketing. The tool was used to send out initial survey invitations through a link that was uploaded into the sample to send to thousands of different members/customers in different industries, as well as used for reminders.
  • User-friendly - once I understood the platform better, it took only a few minutes for me to prepare the reminder based on the survey invitation.
  • Trustworthy - I could trust that my emails were sent successfully.
  • Had the necessary tools - I only used a few of the features, but the ones I did use were easy to implement for the emails.
  • Outdated design - just not as aesthetically pleasing as I would like
  • Emails were sometimes difficult to configure - lines of text would say they were different font types, wouldn't paste in the way I would have liked, etc.
  • Login didn't save - had to put username in each time.
  • Deliverability - wasn't sure if the email was actually making it through to the end user, although it would let us know if they were hard bounces or soft bounces. Also, you're able to update the sender's email address, but not sure if it was hitting user's spam folder or not.
  • Helped collect responses for numerous surveys.
  • Helped to create customized emails for each client.
  • Not sure if emails were being delivered successfully all the time.
I had the ability to manually suppress who I wanted to send the email to, as well as individually send a link to members/customers without depending on Qualtrics ability to "send to non-survey respondents."
Delivra is useful for email campaigns. I don't know where it's less appropriate because this is the main function. Changing the sender's email address to something other than what's been approved can have an impact on the deliverability.

Delivra Feature Ratings

WYSIWYG email editor
Not Rated
Dynamic content
Not Rated
Ability to test dynamic content
Not Rated
Landing pages
Not Rated
A/B testing
Not Rated
Mobile optimization
8
Email deliverability reporting
6
List management
7
Triggered drip sequences
Not Rated
Dashboards
10
Standard reports
10
Custom reports
Not Rated