What users are saying about
1 Ratings
5 Ratings
1 Ratings
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Score 9.1 out of 100
5 Ratings
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Score 9.7 out of 100

Likelihood to Recommend

ContactPigeon

Ideal for eCommerce. It is not the cheapest for a startup but one of the best for a scaling business.
Apostolis Lianos | TrustRadius Reviewer

Growave

Growave has free and paid functionalities, small businesses who want to grow sales with loyalty, rewards, reviews and wishlist functionalities for example are suited. Businesses can use their free features such as reviews, wishlist and social media login for free.
Michael Huynh | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

ContactPigeon
Growave
8.5
A/B testing
ContactPigeon
Growave
8.6
Mobile optimization
ContactPigeon
Growave
8.5
Email deliverability reporting
ContactPigeon
Growave
8.2
Triggered drip sequences
ContactPigeon
Growave
8.5

Lead Management

ContactPigeon
Growave
8.6
Lead nurturing
ContactPigeon
Growave
7.4
Lead scoring and grading
ContactPigeon
Growave
8.7
Data quality management
ContactPigeon
Growave
9.2
Automated sales alerts and tasks
ContactPigeon
Growave
9.3

Social Media Marketing

ContactPigeon
Growave
8.9
Social sharing and campaigns
ContactPigeon
Growave
8.5
Social profile integration
ContactPigeon
Growave
9.2

Reporting & Analytics

ContactPigeon
Growave
8.5
Dashboards
ContactPigeon
Growave
8.9
Custom reports
ContactPigeon
Growave
8.1

Platform & Infrastructure

ContactPigeon
Growave
8.8
API
ContactPigeon
Growave
9.4
Customizability
ContactPigeon
Growave
8.1

Pros

ContactPigeon

  • Really powerful custom automation
  • Omnichannel marketing automation (Email+Push Notifications+SMS)
  • Great support
Apostolis Lianos | TrustRadius Reviewer

Growave

  • Support - They respond to emails quickly and professionally.
  • Coding - They are Shopify experts and will also try to find a solution to a request.
  • They are also cost effective meaning we are able to progress with development of our site without the high cost some other agencies charge.
Jonathan Lee | TrustRadius Reviewer

Cons

ContactPigeon

  • The UI is too complex sometimes (hopefully their support is always there for us!)
Apostolis Lianos | TrustRadius Reviewer

Growave

  • Not really anything there that would necessarily be needed, or that troubled the usage of the app. Of course, there were some "problems" or how I would better describe it "things that needed to be changed" when we first started with the app, but the back office is very easy to use and understand and if there was something, that couldn't be solved there, the customer service was very easy to respond, handle and solve the situation. So that's not really a drawback, because I guess it's a normal thing.
  • The only thing that could be adapted, is that the emails are not multilingual. So it is not possible to translate them even with another translation app. So that's sort of bad for a multilingual shop, but is only a minor drawback.
Anonymous | TrustRadius Reviewer

Usability

ContactPigeon

No score
No answers yet
No answers on this topic

Growave

Growave 9.1
Based on 1 answer
We're currently a small newly launched eCommerce business so our needs are pretty basic. This app is free and does what we need it to and Growave's customer support and their dev team are super patient, helpful and attentive.
Michael Huynh | TrustRadius Reviewer

Support Rating

ContactPigeon

No score
No answers yet
No answers on this topic

Growave

Growave 9.7
Based on 5 answers
They are super attentive and will work with you to make sure that Growave is properly integrated on your site. I had a few conversations with them. They always had prompt replies and they helped to create some custom solutions so that their modules matched the style of our website. It was overall a really great experience working with them.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ContactPigeon

ContactPigeon is built for eCommerce, while Mailchimp is super easy and a good fit for a smaller company. That's why we switched since we needed a more complete, all-in-one marketing automation solution to scale our online business.
Apostolis Lianos | TrustRadius Reviewer

Growave

Yotpo seems to have more ways to integrate your reviews with other features on your site, but Growave is a simple solution for people who aren't actively focusing their attention on reviews. Yotpo also seems to have better filters for negative keywords and swear words (important for children's toy company). However, Yotpo carries a much higher price tag.
Anonymous | TrustRadius Reviewer

Return on Investment

ContactPigeon

  • 25% growth in Email orders (YoY).
  • Higher open rates up to +46%.
Apostolis Lianos | TrustRadius Reviewer

Growave

  • Has helped us with growth.
  • Scalability.
Alvaro Uribe | TrustRadius Reviewer

Screenshots

Pricing Details

ContactPigeon

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Growave

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

ContactPigeon
9.1
Growave
9.7

Usability

ContactPigeon
Growave
9.1

Support Rating

ContactPigeon
Growave
9.7

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