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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Contactually CRM (discontinued)

    Score8 out of 10
    N/AContactually was a CRM for real estate agents and brokerages, that automatically prompted users to take action with the most important people to prevent things from falling through the cracks. Contactually was acquired by Compass in 2019, and is no longer available.

    $69

    per month

    Korero

    Score8.9 out of 10
    Small Businesses (1-50 employees)
    Korero is designed to be a one stop solution for Customer Relationship Management, Collaboration and Communication combined with Automation features to empower and make your sales team highly effective and productive. Primarily focused on the B2B and Small & Medium Enterprises sector, Korero boasts a simplified User Interface for a great User Experience. Korero is available as a Software as a Service solution – pay as you go, cloud enabled with an omnichannel presence (Android…

    $10

    per user

    Pricing
    Contactually CRM (discontinued)Korero
    Editions & Modules
    Professional
    $69.00
    per month
    Accelerator
    $119.00
    per month
    Basic
    $10.00
    per user
    Professional
    $22.00
    per user
    Offerings
    Pricing Offerings
    Contactually CRM (discontinued)Korero
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Pricing is computed on a monthly basis, exclusive of VAT and minimum time is 1 month.
    More Pricing Information
    Features
    Contactually CRM (discontinued)Korero
    Sales Force Automation
    Comparison of Sales Force Automation features of Contactually CRM (discontinued) and Korero
    Feature
    Contactually CRM (discontinued)
    9.2
    3 Ratings
    16% above category average
    Korero
    8.2
    3 Ratings
    5% above category average
    Customer data management / contact management9.93 Ratings8.23 Ratings
    Workflow management9.63 Ratings8.13 Ratings
    Territory management9.01 Ratings00 Ratings
    Opportunity management9.42 Ratings8.43 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.93 Ratings9.11 Ratings
    Contract management6.01 Ratings00 Ratings
    Interaction tracking9.93 Ratings00 Ratings
    Channel / partner relationship management9.92 Ratings8.21 Ratings
    Quote & order management00 Ratings7.13 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Contactually CRM (discontinued) and Korero
    Feature
    Contactually CRM (discontinued)
    9.1
    3 Ratings
    17% above category average
    Korero
    7.5
    3 Ratings
    3% below category average
    Case management9.73 Ratings8.13 Ratings
    Call center management8.02 Ratings00 Ratings
    Help desk management9.73 Ratings6.93 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Contactually CRM (discontinued) and Korero
    Feature
    Contactually CRM (discontinued)
    9.7
    3 Ratings
    23% above category average
    Korero
    7.8
    3 Ratings
    1% above category average
    Lead management9.93 Ratings7.93 Ratings
    Email marketing9.63 Ratings7.72 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Contactually CRM (discontinued) and Korero
    Feature
    Contactually CRM (discontinued)
    7.0
    2 Ratings
    9% below category average
    Korero
    8.3
    3 Ratings
    8% above category average
    Task management7.02 Ratings8.63 Ratings
    Billing and invoicing management00 Ratings8.13 Ratings
    Reporting00 Ratings8.12 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Contactually CRM (discontinued) and Korero
    Feature
    Contactually CRM (discontinued)
    7.0
    2 Ratings
    9% below category average
    Korero
    8.5
    3 Ratings
    11% above category average
    Pipeline visualization7.02 Ratings8.53 Ratings
    Customization
    Comparison of Customization features of Contactually CRM (discontinued) and Korero
    Feature
    Contactually CRM (discontinued)
    7.0
    2 Ratings
    9% below category average
    Korero
    8.1
    3 Ratings
    6% above category average
    Custom fields7.02 Ratings7.43 Ratings
    Custom objects7.01 Ratings00 Ratings
    Scripting environment7.02 Ratings8.62 Ratings
    API for custom integration7.01 Ratings8.21 Ratings
    Security
    Comparison of Security features of Contactually CRM (discontinued) and Korero
    Feature
    Contactually CRM (discontinued)
    7.5
    2 Ratings
    11% below category average
    Korero
    8.5
    3 Ratings
    1% above category average
    Single sign-on capability9.02 Ratings00 Ratings
    Role-based user permissions6.01 Ratings8.53 Ratings
    Social CRM
    Comparison of Social CRM features of Contactually CRM (discontinued) and Korero
    Feature
    Contactually CRM (discontinued)
    8.4
    3 Ratings
    11% above category average
    Korero
    6.4
    1 Ratings
    16% below category average
    Social data9.92 Ratings6.41 Ratings
    Social engagement7.02 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Contactually CRM (discontinued) and Korero
    Feature
    Contactually CRM (discontinued)
    9.9
    3 Ratings
    27% above category average
    Korero
    -
    Ratings
    Marketing automation9.93 Ratings00 Ratings
    Platform
    Comparison of Platform features of Contactually CRM (discontinued) and Korero
    Feature
    Contactually CRM (discontinued)
    9.4
    3 Ratings
    21% above category average
    Korero
    8.1
    3 Ratings
    6% above category average
    Mobile access9.43 Ratings8.13 Ratings
    Best Alternatives
    Contactually CRM (discontinued)Korero
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Contactually CRM (discontinued)Korero
    Likelihood to Recommend
    9.0
    (4 ratings)
    8.8
    (3 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    8.5
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    7.9
    (3 ratings)
    User Testimonials
    Contactually CRM (discontinued)Korero
    Likelihood to Recommend
    Discontinued Products
    Contactually is a very powerful CRM, even though it is extremely simple to use. It is very intuitive and fun to use! Their templates for nurturing and follow-up are phenomenal, so if you have a sales cycle, this is the tool for you. I even use it to keep track of family and acquaintances' interactions, as Contactually can alert me when it's been 30 days since the last time I talked to person A. The only reason I don't give it a 10 is because price has been going up in recent years.
    Incentivized
    Read full review
    Innoverenit
    Korero would be the best choice for freelance professionals, small and medium size companies, in my opinion. It is also a great platform for those who are looking for ATS and CRM together at an affordable price. For a one man company it becomes expensive to buy software and manage relationships and recruitment process online and in that scenario Korero platform comes handy with its offerings and price. Its relatively new in the market so I would say they can bring more add-ons with time but for now I feel it has a lot of potential to support the recruiters like me and many other businesses.
    Read full review
    Pros
    Discontinued Products
    • Syncing to email
    • Design and interface
    • Support team
    Incentivized
    Read full review
    Innoverenit
    • User friendly
    • Great support
    • Very affordable
    • Simple to use
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Social tracking is really only through Twitter so though you can add LinkedIn, G+, and even AngelList social profiles, you don't get users' social posts from those
    • The feature that highlights opportunities to stay connected with "important" contacts COULD be incredible but it only reports to you when those users have birthdays or they tweet @ you. Rather worthless in that regard. Would be nice if Important contacts showed every time those people posted something on social media.
    • Becomes laborious when you have thousands of contacts and need to organize them and indicate their level of importance.
    • Time since last contacted only tracks email. You can't manually indicate that you've contacted them, it doesn't track your calendar to know if you had a meeting
    Read full review
    Innoverenit
    • UI and UX
    • They provide good support but it can be improved
    Read full review
    Likelihood to Renew
    Discontinued Products
    Just doesn't provide the sophistication that I seek. It's a simple solution with some innovation automation relatively speaking, but ideal for individuals and small businesses with basic CRM needs.
    Read full review
    Innoverenit
    No answers on this topic
    Usability
    Discontinued Products
    No answers on this topic
    Innoverenit
    I’m pretty happy with Korero as it gives me an easy to use interface and a holistic view for my sales and recruitment requirements. It helps me keep a tab on various open opportunities and ones in the pipeline. At this point of time, my business requirements are well met.
    Read full review
    Support Rating
    Discontinued Products
    No answers on this topic
    Innoverenit
    The support team is open for discussions and to look into to improve the system that is suits for us. If needed they are always available and they solve problems very fast. They give us the feeling that we are important for them. They don’t charge extra for any small questions. The support is very friendly.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    It seemed to have everything that I wanted and wasn't too expensive.
    Incentivized
    Read full review
    Innoverenit
    Price point is a great advantage as it combines ATS and CRM . Easy to navigate and the best part is if I feel something is missing and needs improvement, I leave feedback and the company acts upon it. The support team is very responsive and my work has never been hindered.
    Read full review
    Return on Investment
    Discontinued Products
    • It's had a very positive impact in building and maintaining my relationships. The ROI has been positive as an affordable and user-friendly CRM.
    Incentivized
    Read full review
    Innoverenit
    • Increased sales' achievements by considerable number
    Read full review
    ScreenShots

    Korero Screenshots

    Screenshot of Out-of-the-box Analytics - Pre configured Key Performance Indicators, Configurable Fiscal period settings, Real time Business performance reports for CEOs & Sales leadersScreenshot of Workflows integrated with Opportunity lifecycle,  ensures task governance  to deliver high quality quotesScreenshot of Approvals management - Easy configuration of processes for managing ApprovalsScreenshot of Perspectives view - Tile layout with analytics presented on Click of PulseScreenshot of Collaboration - Break the Silos - include users from other functions / disciplines, also extend invite to your alliance partners as collaboratorsScreenshot of Automation of Leads management and distribution