What users are saying about
27 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
97 Ratings
27 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Firebase

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
97 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Feature Set Ratings

    Security

    9.0

    Contentful

    90%

    Firebase

    Feature Set Not Supported
    N/A
    Contentful ranks higher in 1/1 features

    Role-based user permissions

    9.0
    90%
    5 Ratings
    N/A
    0 Ratings

    Platform & Infrastructure

    7.7

    Contentful

    77%

    Firebase

    Feature Set Not Supported
    N/A
    Contentful ranks higher in 2/2 features

    API

    7.0
    70%
    5 Ratings
    N/A
    0 Ratings

    Internationalization / multi-language

    8.5
    85%
    3 Ratings
    N/A
    0 Ratings

    Web Content Creation

    7.2

    Contentful

    72%

    Firebase

    Feature Set Not Supported
    N/A
    Contentful ranks higher in 8/8 features

    WYSIWYG editor

    7.3
    73%
    4 Ratings
    N/A
    0 Ratings

    Code quality / cleanliness

    9.0
    90%
    4 Ratings
    N/A
    0 Ratings

    Admin section

    8.0
    80%
    6 Ratings
    N/A
    0 Ratings

    Page templates

    7.6
    76%
    4 Ratings
    N/A
    0 Ratings

    Library of website themes

    7.5
    75%
    2 Ratings
    N/A
    0 Ratings

    Mobile optimization / responsive design

    7.2
    72%
    2 Ratings
    N/A
    0 Ratings

    Publishing workflow

    4.0
    40%
    6 Ratings
    N/A
    0 Ratings

    Form generator

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Web Content Management

    6.9

    Contentful

    69%

    Firebase

    Feature Set Not Supported
    N/A
    Contentful ranks higher in 5/5 features

    Content taxonomy

    6.0
    60%
    5 Ratings
    N/A
    0 Ratings

    SEO support

    8.1
    81%
    4 Ratings
    N/A
    0 Ratings

    Bulk management

    7.5
    75%
    2 Ratings
    N/A
    0 Ratings

    Availability / breadth of extensions

    4.1
    41%
    4 Ratings
    N/A
    0 Ratings

    Community / comment management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Attribute Ratings

    • Firebase is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.0

    Contentful

    80%
    7 Ratings
    8.6

    Firebase

    86%
    29 Ratings

    Usability

    Contentful

    N/A
    0 Ratings
    9.5

    Firebase

    95%
    2 Ratings

    Support Rating

    Contentful

    N/A
    0 Ratings
    7.8

    Firebase

    78%
    13 Ratings

    Likelihood to Recommend

    Contentful

    Contentful is well suited for folks who want a simple, clean, easy-to-use interface for a JAVASCRIPT website. If you do not want a javascript website you should look [elsewhere].
    Jennifer Garcia | TrustRadius Reviewer

    Firebase

    When it comes to product development, Firebase is the greatest tool for startups with limited resources and team members. Having a suitable authentication and database is simple and inexpensive. While I recommend Firebase for analytics, it is not ideal for a corporation that requires a SQL database.
    Ore Kamin | TrustRadius Reviewer

    Pros

    Contentful

    • Clean, modern interface (not clunky and outdated, like WordPress)
    • High degree of flexibility (I can structure data any way my clients need)
    • Enables headless frontend (i.e. I can build any frontend I want without having to change my CMS)
    Andrew Folts | TrustRadius Reviewer

    Firebase

    • Analytics wise, retention is extremely important to our app, therefore we take advantage of the cohort analysis to see the impact of our middle funnel (retargeting, push, email) efforts affect the percent of users that come back into the app. Firebase allows us to easily segment these this data and look at a running average based on certain dates.
    • When it comes to any mobile app, a deep linking strategy is essential to any apps success. With Firebase's Dynamic Links, we are able to share dynamic links (recognize user device) that are able to redirect to in-app content. These deep links allow users to share other deep-linked content with friends, that also have link preview assets.
    • Firebase allows users to effectively track events, funnels, and MAUs. With this simple event tracking feature, users can put organize these events into funnels of their main user flows (e.g., checkout flows, onboarding flows, etc.), and subsequently be able to understand where the drop-off is in the funnel and then prioritize areas of the funnel to fix. Also, MAU is important to be able to tell if you are bringing in new users and what's the active volume for each platform (Android, iOS).
    Sam Lepak | TrustRadius Reviewer

    Cons

    Contentful

    • The new Contentful "branches" feature looked promising (it appears to mirror a git-like repository) but it requires the CLI, which isn't necessarily practical for teams that aren't current CLI users. It would be nice if the management of this feature were available via the UI (without that it causes more confusion than anything).
    • The Contentful data modeling method makes for a bit of an awkward SDK developer experience in some strongly typed languages like Java. Most things that you might need can be accomplished, but it feels like the experience could be smoother.
    • It would be nice if there were a way to migrate data between spaces (e.g. from your staging space to production).
    Eric Mason | TrustRadius Reviewer

    Firebase

    • Attribution and specifically multi-touch attribution could be more robust such as Branch or Appsflyer but understand this isn't Firebases bread and butter.
    • More parameters. Firebase allows you to track tons of events (believe it's up to 50 or so) but the parameters of the events it only allows you to track 5 which is so messily and unbelievable. So you're able to get good high-level data but if you want to get granular with the events and actions are taken on your app to get real data insight you either have to go with a paid data analytics platform or bring on someone that's an expert in SQL to go through Big Query.
    • City-specific data instead of just country-specific data would have been a huge plus as well.
    Evan Laird | TrustRadius Reviewer

    Pricing Details

    Contentful

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $0

    Contentful Editions & Modules

    Edition
    CommunityFree
    Team489/month
    EnterpriseCustom
    1. none
    Additional Pricing Details

    Firebase

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $0.01 Per Verification

    Firebase Editions & Modules

    Edition
    Phone Authentication$0.011
    Stored Data$0.182
    1. Per Verification
    2. Per GiB
    Additional Pricing Details

    Usability

    Contentful

    No score
    No answers yet
    No answers on this topic

    Firebase

    Firebase 9.5
    Based on 2 answers
    It is simple to use overall, the console's main menu is divided into Develop, Quality, Analytics and Grow - which have further subdivisions by their set of features and tools. Develop and Quality are relevant for product and tech. Analytics is relevant for product, analytics and Grow is relevant for marketing. This makes the overall use very easy.
    Anonymous | TrustRadius Reviewer

    Support Rating

    Contentful

    No score
    No answers yet
    No answers on this topic

    Firebase

    Firebase 7.8
    Based on 13 answers
    Our analytics folks handled the majority of the communication when it came to customer service, but as far as I was aware, the support we got was pretty good. When we had an issue, we were able to reach out and get support in a timely fashion. Firebase was easy to reach and reasonably available to assist when needed.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    Contentful

    Contentful offers a great deal of features for a relatively low price. This is what ended up persuading us to purchase it. We also gathered that this was one of the more well-rated products out there, which was encouraging. It definitely stacks up well against its competitors.
    Nathan Richardson | TrustRadius Reviewer

    Firebase

    Before using Firebase, we exclusively used self hosted database services. Using Firebase has allowed us to reduce reliance on single points of failure and systems that are difficult to scale. Additionally, Firebase is much easier to set up and use than any sort of self hosted database. This simplicity has allowed us to try features that we might not have based on the amount of work they required in the past.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Contentful

    • Positive: faster changes and new associates can easily navigate without prior training/knowledge of CMS to make content updates
    • Negative: Our website manager/provider can keep certain abilities (like changing specific images) so they can charge a fee for making the change
    Nathaly Sierra | TrustRadius Reviewer

    Firebase

    • Firebase has meant that we can go to market more quickly due to its automation of repetitive boiler plate tasks, such as authentication provider support
    • Firebase's free tier is ideal for low to moderate use apps, and if your app grows to high use, the paid tier is very affordable
    • Firebase's excellent cross platform support has reduced development expense when porting apps to other platforms
    Anonymous | TrustRadius Reviewer

    Screenshots

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