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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ContractZen

    Score9.4 out of 10
    N/AContractZen's Governance Cloud for SMBs features a board portal, entity management, contract management, virtual data rooms (VDR), and more – powered by AI. ContractZen was built to speed up operations, minimize risks, and maximize company value in due diligence situations.

    $114

    per year per user

    Icertis

    Score7.8 out of 10
    Enterprise companies (1,001+ employees)
    Icertis supports contract lifecycle management (CLM). The analyst-validated Icertis Contract Intelligence (ICI) platform aims to turn contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Icertis boasts users among iconic brands and disruptive innovators who use Icertis to fully realize the intent of their combined 7.5 million+ contracts worth more than $1 trillion, in 40+ languages and 90+…N/A
    Pricing
    ContractZenIcertis
    Editions & Modules
    Standard
    $9.50
    per month (billed annually) per user
    Advanced
    $27
    per month (billed annually) per user (5 user minimum)
    Custom
    Contact Sales
    for large organizations with over 50 users
    No answers on this topic
    Offerings
    Pricing Offerings
    ContractZenIcertis
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional DetailsContractZen offers a Custom Plan designed for organizations with more than 50 users. This plan includes all features from the Advanced Plan, with the added benefit of customization to meet any specific business needs. Pricing follows a user-based licensing model, where fees are calculated per user and billed annually. The pricing for the Custom Plan is determined based on the size, requirements, and scope of the organization. ContractZen works with each customer to tailor the plan to best fit their governance and compliance needs. ContractZen can be set up independently through the ContractZen website, Microsoft AppSource, or Azure Marketplace. Every new account includes a 30-day free trial with full access to all features—no credit card required.—
    More Pricing Information
    Community Pulse
    ContractZenIcertis
    Considered Both Products
    ContractZen
    No answer on this topic
    Icertis
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    83%
    Would buy again
    10 Answers
    Delivers good value for the price
    No answers on this topic
    83%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    92%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    43%
    Implementation went as expected
    3 Answers
    Features
    ContractZenIcertis
    Contract Monitoring
    Comparison of Contract Monitoring features of ContractZen and Icertis
    Feature
    ContractZen
    8.3
    3 Ratings
    1% above category average
    Icertis
    6.2
    12 Ratings
    28% below category average
    Contract database9.73 Ratings6.711 Ratings
    Contract search9.43 Ratings6.511 Ratings
    Contract milestone reminders & alerts9.03 Ratings5.810 Ratings
    Custom contract reports5.33 Ratings5.09 Ratings
    Tracking contract status00 Ratings6.210 Ratings
    Compliance check00 Ratings6.97 Ratings
    Contract Authoring
    Comparison of Contract Authoring features of ContractZen and Icertis
    Feature
    ContractZen
    -
    Ratings
    Icertis
    7.5
    11 Ratings
    9% below category average
    Contract creation00 Ratings7.811 Ratings
    Contract templates00 Ratings8.510 Ratings
    Clause library/saved fields00 Ratings8.210 Ratings
    Guided logic00 Ratings5.49 Ratings
    Contract Collaboration
    Comparison of Contract Collaboration features of ContractZen and Icertis
    Feature
    ContractZen
    -
    Ratings
    Icertis
    5.5
    13 Ratings
    39% below category average
    Contract sharing00 Ratings4.111 Ratings
    Contract editing00 Ratings6.99 Ratings
    Collaborating on contracts00 Ratings5.810 Ratings
    MS Word plug-in00 Ratings6.49 Ratings
    Approval process00 Ratings3.912 Ratings
    Interdepartmental workflows00 Ratings5.710 Ratings
    Best Alternatives
    ContractZenIcertis
    Small Businesses
    DocuSign CLM
    Score8.2 out of 10
    DocuSign CLM
    Score8.2 out of 10
    Medium-sized Companies
    Conga CLM
    Score8.8 out of 10
    Conga CLM
    Score8.8 out of 10
    Enterprises
    Conga CLM
    Score8.8 out of 10
    Conga CLM
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ContractZenIcertis
    Likelihood to Recommend
    9.4
    (5 ratings)
    6.3
    (13 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.7
    (4 ratings)
    8.2
    (2 ratings)
    Support Rating
    9.3
    (4 ratings)
    4.1
    (2 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    2.7
    (10 ratings)
    User Testimonials
    ContractZenIcertis
    Likelihood to Recommend
    ContractZen
    ContractZen is perfect for small and medium business where the use case is to manage contracts, get alerts, and track details about contract. ContractZen has other features such as meeting management, eSignatures etc. We focus primarily on contract management and are pleased with it. ContractZen has a lot of competition and many competitors have a full contract lifecycle, which is desirable in large companies. ContractZen does not have a full contract lifecycle process. Full contract lifecycle will have request for comments/proposals, NDA, quotes, implementation proposals etc. go through multiple people, multiple layers of approval etc. and different triggers in the contract would generate different tasks for staff to manage the contract till the contract expires. Large and complex companies have needs that ContractZen may not be suitable for
    Incentivized
    Read full review
    Icertis
    Icertis is well suited for organizations that have a large number of contracts to manage and need a centralized platform to manage them. It is particularly useful for organizations that need to track and manage contract expiration dates, renewals, and other important dates. It is also well suited for organizations that need to comply with regulatory requirements and need a platform to help with compliance.In terms of scenarios where Icertis may be less appropriate, it may not be the best fit for organizations with a small number of contracts to manage. It may also not be the best fit for organizations that need a high degree of customization, as the platform does have some limitations in terms of customization options. Additionally, Icertis may not be the best fit for organizations that want a platform that is focused on specific industries, such as construction or real estate, as it's more generic in nature.It's worth noting that Icertis is a powerful and flexible tool, and its suitability for a particular organization depends on the specific needs and requirements of that organization.
    Incentivized
    Read full review
    Pros
    ContractZen
    • The easy storage of contracts is important. Easier than a shared hard drive folder or a jointly administered Excel sheet, both of which we tried to use in the past.
    • The alerts of key contract dates is crucial. Knowing what needs to be terminated or at least considered has saved us money.
    • Simple signing of contracts electronically has saved us money in getting from an agreed to contract to a signed one in minutes.
    Read full review
    Icertis
    • Contract Creation and Management: Icertis excels at streamlining the contract creation process. It allows users to easily create and manage contracts using pre-approved templates, which can be customized as needed. The platform also includes built-in e-signature capabilities, making it easy for all parties to sign and execute contracts electronically. This has greatly reduced the time and resources needed for contract management, and has enabled our organization to be more efficient in the contract creation process.
    • Contract Compliance: Icertis helps organizations stay compliant with regulatory requirements by providing real-time tracking and alerts for contract expiration dates, renewal dates, and other important dates. This feature has been particularly useful for our organization, allowing us to avoid costly contract renewals and stay compliant with legal requirements.
    • Analytics and Reporting: Icertis provides powerful analytics and reporting capabilities that allow organizations to gain valuable insights into their contract portfolio. These analytics and reports can be used to identify trends, track performance, and make more informed business decisions. This has been particularly beneficial for our organization, allowing us to better understand the performance of our contracts and make more strategic decisions.
    Incentivized
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    Cons
    ContractZen
    • I would like one view of entire client history.
    • It would be nice to put the client information in once and then simply add on contract extensions in the same folder.
    Incentivized
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    Icertis
    • Some features are unnecessarily limiting. For example, the inability to delete records or change fields later if it turns out there has been a mistake in how the contract was entered or the term was described. The Icertis form fields are NOT the contract record that is required to be kept. If someone makes an error, they should be able to fix it. The contract itself doesn't change, and that is the business record.
    • Too much is built on the assumption that the person requesting the contract is the one with the control or ownership of the contract. It would be better if the person to whom the contract is submitted for review was the owner in the system.
    • Not all requests will in fact end with a contract. Sometimes requests are started and the project is abandoned or put on hold for a period of time. More status fields that reflect the reality of contracting would be helpful.
    Incentivized
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    Likelihood to Renew
    ContractZen
    The inexpensive ContractZen saves time and money and is a joy to use
    Read full review
    Icertis
    No answers on this topic
    Usability
    ContractZen
    Very user friendly
    Incentivized
    Read full review
    Icertis
    Some functionality could be achieved with less clicking, the change management could be done a bit a better for deployments
    Incentivized
    Read full review
    Support Rating
    ContractZen
    The best part about ContractZen is that I needed no support. I had a couple questions in the last 2 years which were answered accurately within hours. Everything has worked as expected.
    Incentivized
    Read full review
    Icertis
    super dependent on how much money you want to pay. The general regular support can usually take around one to two weeks to get an answer and sometimes that issue is fixed but the underlying issue is not addressed even if you call out that it is a repeated issue. It appears that sometimes support is not really trained in how your instance is set up so there can be a bit of back and forth just to be able to get the appropriate support.
    Incentivized
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    Implementation Rating
    ContractZen
    The capture of the new contracts is more important than the old contracts, somewhat counterintuitively. Once you start saving time using the electronic signing and retrieval, adding old material is easier. Old material additions fit our annual schedule as we've done them during periods of less administrative work.
    Read full review
    Icertis
    No answers on this topic
    Alternatives Considered
    ContractZen
    ContractZen is true value for the money and far more simpler than more advanced systems
    Read full review
    Icertis
    In our organization, we chose Icertis over Ariba Contracts because of its comprehensive feature set and its advanced contract analytics capabilities. We found that Icertis provided us with more flexibility and customization options, which was important for our organization's specific needs. Additionally, the AI-driven contract insights provided by Icertis have been extremely helpful in helping us optimize business decisions and realize the full potential of our contracts.Another important factor is that Icertis is industry agnostic, while Ariba Contracts has a stronger presence in specific industries. Icertis is more suitable for a wider range of organizations and that's why in our fictional organization we selected it.Overall, both Icertis and Ariba Contracts are powerful contract management software solutions, but Icertis's advanced contract analytics and its flexibility and industry agnostic approach make it a better fit for our fictional organization.
    Incentivized
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    Return on Investment
    ContractZen
    • Easier to manage contracts.
    • More contracts are being renewed on a timely basis.
    Incentivized
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    Icertis
    • Since implementing the platform, we have seen a significant reduction in the time and resources spent on contract management. This has allowed us to reallocate these resources to other areas of the business, resulting in increased revenue.
    • Additionally, Icertis has helped us to improve our entitlement and obligations management, allowing us to better track and manage our contract expiration dates, renewals, and other important dates. This has helped us to avoid costly contract renewals and stay compliant with regulatory requirements, thereby protecting us against noncompliance and penalties.
    • The platform's built-in analytics and reporting capabilities have also been valuable in helping us to gain valuable insights into our contract portfolio, allowing us to make more informed business decisions. Additionally, the platform's contract intelligence has helped us to shorten our sales cycles, which has enabled us to close more deals in less time.
    Incentivized
    Read full review
    ScreenShots

    ContractZen Screenshots

    Screenshot of the contract management dashboardScreenshot of a contract cardScreenshot of the board portalScreenshot of the meeting overview pageScreenshot of an entity management chart viewScreenshot of the AI assistant interface

    Icertis Screenshots

    Screenshot of Intelligent Contract Set-up: Intelligent Contract Setup: Personalized, role-based experience for any type of user with flexibility models for complex organizationsScreenshot of Contract Operations: Self-service contracting with intelligent contract negotiations and bulk processing for quick responsesScreenshot of Governance Risk & Compliance: Enables users to proactively identify, assess and manage all contract risks and ensure the fulfillment of contractual obligations based on proactive insights from ICI’s compliance tools.Screenshot of Reporting & Dashboards: Improves visibility to reduces contract cycle times improve negotiation outcomes with dashboards and reportsScreenshot of Analyze Obligations: Obligations and fulfilments can be viewed from customized reports- across users, contract types, and statusScreenshot of Obligation Dashboard: Provides a 360-degree view of compliances with micro-actionable insights to the level of individual agreements