Control-M vs. IBM Business Automation Workflow

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Control-M
Score 9.3 out of 10
N/A
Control-M from BMC is a platform for integrating, automating, and orchestrating application and data workflows in production across complex hybrid technology ecosystems. It provides deep operational capabilities, delivering speed, scale, security, and governance.
$29,000
per year
IBM Business Automation Workflow
Score 9.9 out of 10
N/A
IBM Business Automation Workflow is a solution that helps users automate digital workflows to increase productivity, efficiency and insights — on premises or on cloud.N/A
Pricing
Control-MIBM Business Automation Workflow
Editions & Modules
On-Premise
Contact Sales
SaaS
Starting at $29,000
per year
No answers on this topic
Offerings
Pricing Offerings
Control-MIBM Business Automation Workflow
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Control-MIBM Business Automation Workflow
Features
Control-MIBM Business Automation Workflow
Workload Automation
Comparison of Workload Automation features of Product A and Product B
Control-M
8.8
177 Ratings
6% above category average
IBM Business Automation Workflow
-
Ratings
Multi-platform scheduling9.5173 Ratings00 Ratings
Central monitoring9.3161 Ratings00 Ratings
Logging8.4164 Ratings00 Ratings
Alerts and notifications8.8165 Ratings00 Ratings
Analysis and visualization8.5158 Ratings00 Ratings
Application integration8.6159 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Control-M
-
Ratings
IBM Business Automation Workflow
10.0
4 Ratings
25% above category average
Dashboards00 Ratings10.04 Ratings
Standard reports00 Ratings10.04 Ratings
Custom reports00 Ratings10.04 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
Control-M
-
Ratings
IBM Business Automation Workflow
10.0
4 Ratings
18% above category average
Process designer00 Ratings10.04 Ratings
Process simulation00 Ratings10.03 Ratings
Business rules engine00 Ratings10.04 Ratings
SOA support00 Ratings10.04 Ratings
Process player00 Ratings10.03 Ratings
Support for modeling languages00 Ratings10.04 Ratings
Form builder00 Ratings10.04 Ratings
Model execution00 Ratings10.04 Ratings
Collaboration
Comparison of Collaboration features of Product A and Product B
Control-M
-
Ratings
IBM Business Automation Workflow
10.0
3 Ratings
18% above category average
Social collaboration tools00 Ratings10.03 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
Control-M
-
Ratings
IBM Business Automation Workflow
10.0
4 Ratings
21% above category average
Content management00 Ratings10.04 Ratings
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Control-MIBM Business Automation Workflow
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User Ratings
Control-MIBM Business Automation Workflow
Likelihood to Recommend
9.3
(162 ratings)
10.0
(8 ratings)
Likelihood to Renew
9.4
(24 ratings)
8.0
(4 ratings)
Usability
9.1
(118 ratings)
8.0
(2 ratings)
Availability
9.0
(8 ratings)
-
(0 ratings)
Performance
8.9
(8 ratings)
-
(0 ratings)
Support Rating
8.9
(19 ratings)
8.0
(2 ratings)
In-Person Training
9.3
(3 ratings)
9.0
(1 ratings)
Online Training
9.0
(6 ratings)
-
(0 ratings)
Implementation Rating
9.3
(13 ratings)
9.0
(1 ratings)
Configurability
9.2
(9 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
8.0
(5 ratings)
-
(0 ratings)
Ease of integration
9.3
(7 ratings)
-
(0 ratings)
Product Scalability
9.1
(8 ratings)
10.0
(1 ratings)
Professional Services
9.0
(7 ratings)
-
(0 ratings)
Vendor post-sale
9.2
(9 ratings)
-
(0 ratings)
Vendor pre-sale
9.0
(9 ratings)
-
(0 ratings)
User Testimonials
Control-MIBM Business Automation Workflow
Likelihood to Recommend
BMC Software Inc.
Anytime you have a process that has to do multiple things, transfer data, interact with other systems, Control-M is critical. Not only does it provide the insight to what is going on, but it also lets you keep tight audit controls over access, reduces the need to spend large amounts of time tracking down issues, reduces the need to write custom "code" to do integrations with other systems and helps you better manage and track critical SLAs for workflows across the business.
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IBM
Have your process first on paper Its important to first document the process before venturing into BPMS. It will save a lot of pain and heartaches. A BPM tool is no magic bullet, it merely automates your process. Its upto you to put visibility and tracking on top of it. Provide monitoring so that you get a chance to improve your process continously. BPM is not an application If you are trying to build an application with BPM, chances are that your are alraedy failing. BPM must be a strategic initiative for an organization. Yes, you build Dashboards, Reports and other software in BPMS, however you do it at a process level not at an application level. http://bpmstech.blogspot.com/2011/05/bpm-initiative.html Know the difference between process data and business data http://bpmstech.blogspot.com/2011/05/lombardi-best-practices.html http://bpmstech.blogspot.com/2012/02/bpm-system-architecture.html
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Pros
BMC Software Inc.
  • The good thing is that there are so many connectors available. Control-M provides lots of features, and we are using almost 60 to 70% of them. Control-M is providing us with so much capability to use during our daily problem-solving.
  • Most of the job creation is very simple and quick and worked as per expectations.
  • Testing and debugging are also very easy, and you can test multiple scenarios using temporary changes during job runs.
  • Log and output presentations are also very good, short and detailed.
  • To monitor specific job net, we can create viewpoint, which can be use on daily basis.
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IBM
  • System does a great job normalizing business process and automating order processing tasks. Before TeamWorks, the process was much more manual and more expensive staff ($65k to $70K) were required to manage the process. Since implementing TeamWorks, we need much lower-skilled workers to manage order processing.
  • System ensures that we have consistent data across all systems.
  • Rules engine is really the “company playbook” – it is the heart and soul of how the company works. It handles thousands of orders per day
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Cons
BMC Software Inc.
  • I haven't come across too many spots where I'm not happy with the product. Most of the shortfalls were in my knowledge of the product as opposed to the actual product. Currently we're having a little bit of an issue with the deployment of the software to the servers, but it's more of an "us" problem than a product problem. I can't really give any good examples of shortfalls of the product that I've found so far.
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IBM
  • The system gets crashed when many instances go into the queue stage. The system even crashes and sometimes restarts automatically when the load on the server increases. We had to develop a separate software for this and maintain the same.
  • We cannot manipulate the data during run time. It is difficult to develop user-interfaces with complex functionality.
  • In order to consume external services that follow HTTP protocol, we need to use IDE for that, and consuming services from IDE takes a lot of time to give a response.
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Likelihood to Renew
BMC Software Inc.
It is one of the best solutions on the market, in terms of innovation, reliability and stability. Control-M provides security when used by the largest companies in Mexico such as banks, department stores and logistics. It has proven to be able to integrate with new technologies on the market and provide almost 100% availability, thanks to its automatic FailOver scheme.
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IBM
This particular decision will be made by other people. Overall IBM BPM is the best BPM engine that I have worked with. It is implemented at our company and IT and business are already somewhat familiar with it. Therefore if asked I will recommend renewal as long as the price is reasonable.
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Usability
BMC Software Inc.
User experience is meeting my expectations. We had a manual checklist, which Control-M Reports has now replaced, that helped us check the jobs without any issues. So, being fair with the work, the ratings should also be fair. More to come as the AI progresses; this will not only help motivate the Control-M Developers but also lead to the development of advanced technology.
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IBM
• The system is easy enough to use but, by definition, is a complex tool. However, they have done a good job generally balancing tool complexity / capability with usability. When comparing to MS Biz Talk, for example, Biz Talk has less functionality but is actually harder to use.
• Software is very flexible. For somebody with the right technical background, it’s quite easy to write some Java code to overcome any hurdles or make the product do what is needed
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Reliability and Availability
BMC Software Inc.
Secondary Instances: Control-M supports the installation of a secondary instance of the entire Control-M environment, Control-M/EM, or Control-M/Server.Automatic & Manual Failover: In case of a failure on the primary host, Control-M can automatically failover to the secondary host if using Oracle or MSSQL databases. Manual failover is also an option, enabling a controlled switch during planned maintenance.Fallback: After resolving the issue on the primary host, you can easily fall back to it, or even designate the secondary host as the new primary. Database Replication: For high availability, Control-M leverages database replication from the primary site to a disaster recovery site. While replication is essential, its implementation and maintenance are the user's responsibility.
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IBM
No answers on this topic
Performance
BMC Software Inc.
good page load times, efficient report completion, and minimal impact on integrated systems. Specifically, the well-designed GUI contributes to a positive user experience, and the platform's ability to automate various stages of the workflow, including Big Data processes, is highlighted as a key strength. Fast Page Loads: Control-M is reported to have a responsive user interface with fast page load times, allowing users to quickly navigate and manage their workflows
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IBM
No answers on this topic
Support Rating
BMC Software Inc.
Support is generally excellent. Getting lower priority ones resolved can take a while, but it's rare for something to have to be dumped in the "unfixable" bin. If you end up speaking to Houston or Tel Aviv, then you know you've got a "live one".
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IBM
Issues can be raised through tickets and it works based on the priority of the issue. The Support Team response is also good and the solution is provided in a short span of time. In a case where the issue is serious, they try to find out the root cause and provide an alternative for it.
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In-Person Training
BMC Software Inc.
Very knowledgeable instructors provide a hands-on, collaborative learning experience and can interact directly with instructors to develop our Control-M skills. This format allows for immediate feedback, in-depth discussions, and tailored guidance, leading to a deeper understanding of Control-M concepts and practical application. Face-to-face interaction fosters higher engagement and a more dynamic learning environment.
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IBM
• Attended on premise sysadmin training for 4 days, 8 hours per day. Although further follow-up training was available, I never felt the need to go back. Training was very hands-on with real modeling (rather than just following a manual). Very effective.
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Online Training
BMC Software Inc.
Simple and easy to use web based, well paced. Available any time. All online courses are simple and easy to access and use. Very practical everyday use scenarios and solutions. Incorporates software simulations, learning games, and built-in assessments to enhance comprehension and engagement. Online subscriptions are regularly updated with the latest product information, ensuring users have access to the most current knowledge.
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IBM
No answers on this topic
Implementation Rating
BMC Software Inc.
As HA we have depend on the external DB, why don't we have HA feasibility with embedded DB. As with external DB, there are performance issues and fine tuning the DB. As if its embedded DB, Control-M it self take care of the functionality.
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IBM
• Very satisfied – not too difficult at all.
• We had a consultant available as part of our contract, but we didn’t really need to use (except for some advice on ActiveDirectory and single sign-on)
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Alternatives Considered
BMC Software Inc.
Control-M: Known for its comprehensive workload automation capabilities, handling complex job scheduling, dependency management, and IT process automation. TWS: Traditionally strong in Batch processing and job scheduling, focusing on high-performance computing environments. TIDEL: Offers a combination of workload automation and IT process management, often used in mainframe environments.AutoSys: Provides job scheduling and workflow management with a reputation for scalability and performance.
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IBM
Pega Pega is a comprehensive suite which offers a unique theme of BPM development in the market. A no-coding approach based on rules with inheritance makes Pega a very powerful product. However Pega, falls short on integration centric capabilities and very rigid to customize. On the other hand IBM comes with array of products which suits needs of varying degree. Advanced integration is solved by BPEL Process Server which has support for state based patterns and mediation. Dynamic rules and event management can be solved with WODM, Cloud to on-premise connectivity with Cast Iron, Enterprise gateway and security usecases with DataPower, Social BPM with IBM BPM , WODM, mobify with Worklight. Pega has a little bit of eveything here and there. It solves the dynamic rule management, brings out the flavor of Social BPM and mobility with Antenna ( I guess) and predictive analytics as well in one single suite. There are certain usecases which needs to have a little bit of everything, however this little bits and pieces of functionality when its blows, Pega would have problems to scale. With IBM its a bit nightmare to maintain a variety of technologies, however you can wish to go for one without the other and go for something only when you truly need it. Pega vs IBM Its difficult to pick a winner. In nutshell when you want a full scale BPM with rich integration capabilities go for IBM BPM. On the other hand if you hava mature integration capability already, Pega can yield quick results for you as well. Pega's strength is its methodology. IBM BPM's strength is integration. Actually you can't go wrong with both in terms of implementation. My strong recommendation is to invest time to process analysis and pick a good vendor to support consulting and implementation.
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Contract Terms and Pricing Model
BMC Software Inc.
While Control-M offers flexibility with usage-based and subscription-based pricing, some users might prefer more predictable, upfront costs, especially for large-scale deployments. A potential area for improvement could be offering more options for fixed-term contracts with predictable pricing based on factors like the number of agents or jobs, providing a clearer budget for long-term planning
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IBM
No answers on this topic
Scalability
BMC Software Inc.
awesome product.Control-M delivers advanced operational capabilities easily consumed by Dev, Ops, data teams, and lines of business.Control-M Workflow InsightsApplication and data workflow observability: Increased confidence that SLAs are being met for Control-M users and IT leadersComprehensive control and management capabilities: Enhanced dashboards and reporting with constant telemetry and intelligent analysis on executing workflowsSelf-service visibility: In-depth reporting to help teams work autonomously
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IBM
It scales from small team interactions to business processes serving thousands of employees, as well as straight-through-processing needs that go well beyond. Of course, scale is always in the eye of the beholder, but IBM BPM does a good job of giving you all of the hooks, APIs, and data that you need to take on whatever scaling approaches you need to meet the load
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Professional Services
BMC Software Inc.
Strengths: The vendor provided strong post-sales support, timely issue resolution, and effective onboarding. Their technical team was knowledgeable and responsive, ensuring smooth integration and minimal disruption. Training resources and documentation were comprehensive. Areas for Improvement: While overall service was excellent, occasional delays in advanced customization or escalations slightly impacted timelines. More proactive optimization suggestions could further enhance value.
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IBM
No answers on this topic
Return on Investment
BMC Software Inc.
  • Since centralizing all our workflows in Control-M, we've cut end to end processing time by nearly 30%
  • Before Control-M we were babysitting scripts, manually rerunning failed jobs, and chasing ghost errors. With automated recovery, smart notifications, and fewer failures slipping through the cracks, we have saved 3 hours a day across teams
  • Our workflows success rate sits at 99.95% and when things do fail, they are pinpointed immediately
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IBM
  • It has added value to the upper management to give visibility into what is happening at any time in the enterprise.
  • Boosted employee morale because it gives them all the information to work the case/task in a single location.
  • Identifies bottlenecks and improves the turnover.
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