What users are saying about
2 Ratings
2 Ratings
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Score 9.2 out of 100
337 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

ControlUp

ControlUp is great on seeing what an end user is doing in a Citrix session and can help figure out why a user might be having an issue. The console also offers a bunch of tools on the right click menu. Things from making registry changes on a remote machine to network tools like ping, nslookup and other troubleshooting tools
Tom Hamilton | TrustRadius Reviewer

Splunk Enterprise

Pros: Splunk is very well suited if you have multiple log sources of related data. All of them can be correlated and tasks can be automated based on the requirement. Other than alerts, Splunk can also run a specific script of your choice, based on some defined conditions. Cons: If you have a few logs but a large number of log sources, Splunk can be very expensive.
Kuntal Das | TrustRadius Reviewer

Feature Rating Comparison

Security Information and Event Management (SIEM)

ControlUp
Splunk Enterprise
8.9
Centralized event and log data collection
ControlUp
Splunk Enterprise
9.5
Correlation
ControlUp
Splunk Enterprise
9.4
Event and log normalization/management
ControlUp
Splunk Enterprise
9.4
Deployment flexibility
ControlUp
Splunk Enterprise
8.9
Integration with Identity and Access Management Tools
ControlUp
Splunk Enterprise
8.7
Custom dashboards and workspaces
ControlUp
Splunk Enterprise
9.5
Host and network-based intrusion detection
ControlUp
Splunk Enterprise
8.3
Data integration/API management
ControlUp
Splunk Enterprise
9.0
Behavioral analytics and baselining
ControlUp
Splunk Enterprise
7.5
Rules-based and algorithmic detection thresholds
ControlUp
Splunk Enterprise
9.5
Response orchestration and automation
ControlUp
Splunk Enterprise
7.0
Reporting and compliance management
ControlUp
Splunk Enterprise
9.5
Incident indexing/searching
ControlUp
Splunk Enterprise
9.0

Pros

ControlUp

  • The triggers are very flexible and can be configured to alert on things from events in sessions to hardware failures. Script actions are what they sound like. They are scripts that can be created and run on demand or tied to a trigger. One example is that if a hard drive is low on space we have a script to clean up certain things on the drive.
  • Script actions are supported by the ControlUp community. Community members can submit scripts that are reviewed by ControlUp and approved. This means more script are added over time.
  • ControlUp support and sales support has been great. Our sales engineer is always willing to jump on and help us with configuration issues and standard support is quick to respond and are good at resolving issues.
Tom Hamilton | TrustRadius Reviewer

Splunk Enterprise

  • Real-time + Scheduled alerts - i-e you can set up alerts which are actively monitoring your logs
  • Pretty good response time for search results. With our key/value logging, Splunk makes it blazing fast to query the data.
  • Dashboards provide insights into historical data
  • Love how Splunk indexes all of the data and provides keys to search on
Pooja Gada | TrustRadius Reviewer

Cons

ControlUp

  • ControlUp has a quick and easy way to submit feature request but I with they had a public list of things being proposed that the community could vote on to show what is important to those of us that use the product.
  • The console is very memory intensive. They are working on a web version but I am not sure how long it will be before they get all the same features in the new web console.
Tom Hamilton | TrustRadius Reviewer

Splunk Enterprise

  • At times some queries can run slowly if indices are not on a portion of the query you use.
  • Setup time initially can be difficult if your logs aren't stored in common locations or in a common way to write the log.
  • Ability to ingest logs from different locations without having to change code to put logs in a certain place (pro and con).
  • Searches can be a bit more difficult to look through if your log isn't pulled in a manner that is easy to read through splunk.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

ControlUp

No score
No answers yet
No answers on this topic

Splunk Enterprise

Splunk Enterprise 10.0
Based on 17 answers
We are using Splunk extensively in our projects and we have recently upgraded to Splunk version 6.0 which is quite efficient and giving expected results. We keep track of updates and new features Splunk introduces periodically and try to introduce those features in our day to day activities for improvement in our reporting system and other tasks.
Anonymous | TrustRadius Reviewer

Usability

ControlUp

No score
No answers yet
No answers on this topic

Splunk Enterprise

Splunk Enterprise 9.0
Based on 3 answers
You can literally throw in a single word into Splunk and it will pull back all instances of that word across all of your logs for the time span you select (provided you have permission to see that data). We have several users who have taken a few of the free courses from Splunk that are able to pull data out of it everyday with little help at all.
Kenneth Taitingfong | TrustRadius Reviewer

Reliability and Availability

ControlUp

No score
No answers yet
No answers on this topic

Splunk Enterprise

Splunk Enterprise 10.0
Based on 1 answer
When properly setup and configured, Splunk is extremely reliable.
Anonymous | TrustRadius Reviewer

Support Rating

ControlUp

No score
No answers yet
No answers on this topic

Splunk Enterprise

Splunk Enterprise 8.4
Based on 27 answers
Splunk maintains a well resourced support system that has been consistent since we purchased the product. They help out in a timely manner and provide expert level information as needed. We typically open cases online and communicate when possible via e-mail and are able to resolve most issues with that method.
Anonymous | TrustRadius Reviewer

Implementation Rating

ControlUp

No score
No answers yet
No answers on this topic

Splunk Enterprise

Splunk Enterprise 9.0
Based on 3 answers
Smooth without too many major issues.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ControlUp

I feel all these products are good and have their strengths but for me it came down to two categories. How easy is it to find issues and cost. It seemed to me that the easiest to use is ControlUp and eG. Price broke down to ControlUp and SysTrack being lower than Goliath and eG.
Tom Hamilton | TrustRadius Reviewer

Splunk Enterprise

I wanted to learn a new language that I can quickly master and implement. Splunk is easy, fun to use and best of all, it can be developed in hours not days or weeks. Splunk is fundamentally a programming language that is minimal but yet powerful enough to collect, analyze and visualize data.
Anonymous | TrustRadius Reviewer

Scalability

ControlUp

No score
No answers yet
No answers on this topic

Splunk Enterprise

Splunk Enterprise 9.1
Based on 1 answer
Splunk can scale in to the petabyte per day range which of course is awesome
Rick Yetter | TrustRadius Reviewer

Return on Investment

ControlUp

  • The ControlUp console has ways to quickly identify issues. Other tools I have reviewed did a great job of collecting data but it did not present it in a way that made it easy to find an issue.
  • We had very little ability to provide management kinds of reports before we started using ContolUp. Now we can quickly tell management things like how many people are connected. How many different devices have connected to our environment. Hardware use and performance.
Tom Hamilton | TrustRadius Reviewer

Splunk Enterprise

  • Overall very positive. It has provided visibility to what is going on within our network.
  • One drawback is the time it takes to get up to speed with the application, but this is up to the user, and Splunk education is excellent.
  • In my field, IT Security, there are few other friends to have in your back pocket better than Splunk. They are just that good.
Anonymous | TrustRadius Reviewer

Pricing Details

ControlUp

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Splunk Enterprise

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

ControlUp
9.0
Splunk Enterprise
9.2

Likelihood to Renew

ControlUp
Splunk Enterprise
10.0

Usability

ControlUp
Splunk Enterprise
9.0

Reliability and Availability

ControlUp
Splunk Enterprise
10.0

Support Rating

ControlUp
Splunk Enterprise
8.4

Implementation Rating

ControlUp
Splunk Enterprise
9.0

Scalability

ControlUp
Splunk Enterprise
9.1

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