What users are saying about
2 Ratings
3 Ratings
2 Ratings
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Score 8 out of 100
3 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

HoneyBook

Because HoneyBook is so easy to use and set up, I would definitely recommend HoneyBook to a new small business owner who is looking to collect general client information and manage clients. I would not recommend HoneyBook to a larger company or really anyone that as a standard books more than 1 event on a day (the system sees that as a conflict and sends error messages). Anyone that wants to really make use of data should not use HoneyBook as that's not what this system is designed for.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

ConvergeHub
8.3
HoneyBook
9.3
Customer data management / contact management
ConvergeHub
9.0
HoneyBook
8.0
Workflow management
ConvergeHub
9.0
HoneyBook
8.0
Territory management
ConvergeHub
8.0
HoneyBook
Opportunity management
ConvergeHub
9.0
HoneyBook
9.0
Integration with email client (e.g., Outlook or Gmail)
ConvergeHub
7.0
HoneyBook
10.0
Contract management
ConvergeHub
8.0
HoneyBook
10.0
Quote & order management
ConvergeHub
9.0
HoneyBook
10.0
Interaction tracking
ConvergeHub
8.0
HoneyBook
10.0
Channel / partner relationship management
ConvergeHub
8.0
HoneyBook

Customer Service & Support

ConvergeHub
7.0
HoneyBook
9.8
Case management
ConvergeHub
7.0
HoneyBook
9.5
Help desk management
ConvergeHub
HoneyBook
10.0

Marketing Automation

ConvergeHub
9.0
HoneyBook
10.0
Lead management
ConvergeHub
9.0
HoneyBook
10.0
Email marketing
ConvergeHub
9.0
HoneyBook

CRM Project Management

ConvergeHub
9.0
HoneyBook
9.0
Task management
ConvergeHub
9.0
HoneyBook
10.0
Billing and invoicing management
ConvergeHub
9.0
HoneyBook
9.0
Reporting
ConvergeHub
9.0
HoneyBook
8.0

CRM Reporting & Analytics

ConvergeHub
8.0
HoneyBook
6.0
Pipeline visualization
ConvergeHub
8.0
HoneyBook
Customizable reports
ConvergeHub
8.0
HoneyBook
6.0

Customization

ConvergeHub
7.5
HoneyBook
9.5
Custom fields
ConvergeHub
8.0
HoneyBook
9.5
API for custom integration
ConvergeHub
7.0
HoneyBook
Custom objects
ConvergeHub
HoneyBook
9.5

Platform

ConvergeHub
9.0
HoneyBook
7.5
Mobile access
ConvergeHub
9.0
HoneyBook
7.5

Security

ConvergeHub
9.0
HoneyBook
9.5
Role-based user permissions
ConvergeHub
9.0
HoneyBook
9.0
Single sign-on capability
ConvergeHub
HoneyBook
10.0

Pros

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

HoneyBook

  • Task reminders for leads and clients.
  • Automated emails based on workflow assignments.
Kristin Cole | TrustRadius Reviewer

Cons

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

HoneyBook

  • The inability to export client data is ultimately what led us to switch to another CRM. It was great to be able to see all client project information within the specific project, but we needed everything from contracts, to general client data to form submissions and questionnaires to ALL be exportable data and that was not an option. All information only lived in HoneyBook.
  • HoneyBook's forms were beautiful but I wish they would have been able to link to SurveyMonkey or Zapier to allow for more integrations. We might not have switched to another platform had that been the case.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

HoneyBook

We researched many other CRM programs before choosing HoneyBook (including Dubsado, DJ Event Planner, Zoho, Salesforce, and Intellivent). HoneyBook had the best offerings for the best price and has been a successful solution to our needs. The task management, pipeline, and task management for clients are unmatched and very easy to use. We were able to customize all of our emails, brochures, and contracts to match our brand and provide a streamlined experience for our clients. HoneyBook has also been excellent at continually improving the platform and having new releases on a consistent basis. Even if the software doesn't have all the things I need (we have worked through some kinks along the way due to our company size), they are constantly growing and improving. I have also received excellent customer service from everyone at HoneyBook even though I have been demanding at times. These are the reasons I have stayed with HoneyBook even though there are a couple of improvements to the system (related to team functionality and reporting) that we are waiting for. I would recommend this software to anyone in my industry!
Kristin Cole | TrustRadius Reviewer

Return on Investment

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

HoneyBook

  • HoneyBook was very cost effective which was great for ROI!
  • HoneyBook was easy to use which made for a quick employee on-boarding for new team members.
  • HoneyBook had some features that were not available on the platform that are considered standard for any other CRM such as data pull, platform integrations, and customization options.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

HoneyBook

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

HoneyBook Editions & Modules

Edition
HoneyBook Yearly$4001
HoneyBook Monthly$402
  1. Year
  2. Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

ConvergeHub
8.0
HoneyBook
9.0

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