What users are saying about
2 Ratings
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Score 8 out of 100
9 Ratings
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Score 3.8 out of 100

Likelihood to Recommend

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

iContact Pro Select

If you use PRWeb already and are looking for a tool that integrates well with that program and offers additional functionality with email and social media then Vocus is great. If you don't use PRWeb or prefer an email tool with more functionality and ease of use, Vocus is not the best choice.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

ConvergeHub
8.3
iContact Pro Select
Customer data management / contact management
ConvergeHub
9.0
iContact Pro Select
Workflow management
ConvergeHub
9.0
iContact Pro Select
Territory management
ConvergeHub
8.0
iContact Pro Select
Opportunity management
ConvergeHub
9.0
iContact Pro Select
Integration with email client (e.g., Outlook or Gmail)
ConvergeHub
7.0
iContact Pro Select
Contract management
ConvergeHub
8.0
iContact Pro Select
Quote & order management
ConvergeHub
9.0
iContact Pro Select
Interaction tracking
ConvergeHub
8.0
iContact Pro Select
Channel / partner relationship management
ConvergeHub
8.0
iContact Pro Select

Customer Service & Support

ConvergeHub
7.0
iContact Pro Select
Case management
ConvergeHub
7.0
iContact Pro Select

Marketing Automation

ConvergeHub
9.0
iContact Pro Select
Lead management
ConvergeHub
9.0
iContact Pro Select
Email marketing
ConvergeHub
9.0
iContact Pro Select

CRM Project Management

ConvergeHub
9.0
iContact Pro Select
Task management
ConvergeHub
9.0
iContact Pro Select
Billing and invoicing management
ConvergeHub
9.0
iContact Pro Select
Reporting
ConvergeHub
9.0
iContact Pro Select

CRM Reporting & Analytics

ConvergeHub
8.0
iContact Pro Select
Pipeline visualization
ConvergeHub
8.0
iContact Pro Select
Customizable reports
ConvergeHub
8.0
iContact Pro Select

Customization

ConvergeHub
7.5
iContact Pro Select
Custom fields
ConvergeHub
8.0
iContact Pro Select
API for custom integration
ConvergeHub
7.0
iContact Pro Select

Platform

ConvergeHub
9.0
iContact Pro Select
Mobile access
ConvergeHub
9.0
iContact Pro Select

Security

ConvergeHub
9.0
iContact Pro Select
Role-based user permissions
ConvergeHub
9.0
iContact Pro Select

Pros

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

iContact Pro Select

  • Social Media Listening e.g.: Recommendations, Identify influencers for a selected topic, based on actual influence, or number of reposts and/or references, rather than the number of followers.
  • Campaign Management - Landing Page and Web Form Templates
  • Email Marketing -Delivery Tracking and Spam Analysis
Anonymous | TrustRadius Reviewer

Cons

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

iContact Pro Select

  • Vocus can do a better job communicating with us. The representative made promises to us that I have not seen be fulfilled such as getting us national media hits through connections that he had.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

ConvergeHub

No score
No answers yet
No answers on this topic

iContact Pro Select

iContact Pro Select 6.1
Based on 3 answers
Now that we have had the opportunity to try an enterprise wide marketing solution, I think we should look at other tools and programs that have greater flexibility and ease of use. If the tool does not happen to have PR Web then so be it. We may not see the cost savings with PR announcements but if the other tools have increased email functionality then we can part with more money on the PR side like we have in the past
Anonymous | TrustRadius Reviewer

Alternatives Considered

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

iContact Pro Select

I've used MailChimp before to generate emails and found Vocus to be a better option because it is an overall suite providing the tools to create customizable emails as well as many other features including press releases, social media etc. Vocus is an all-in-one platform for marketing which makes things more efficient for the user by being able to handle all marketing through one outlet.
Anonymous | TrustRadius Reviewer

Return on Investment

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

iContact Pro Select

  • Much more targeted email marketing. Spam analysis helped improve our overall email performance.
  • Increased customer engagement through social media listening.
  • Scheduled emails increased email open and click-through rates by 120%!
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

iContact Pro Select

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

iContact Pro Select Editions & Modules

Edition
Basic$3001
Plus$6001
Pro$1,0001
Enterprise$2,5001
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

ConvergeHub
8.0
iContact Pro Select
6.8

Likelihood to Renew

ConvergeHub
iContact Pro Select
6.1

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