What users are saying about
2 Ratings
18 Ratings
2 Ratings
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Score 8 out of 100
18 Ratings
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Score 5.9 out of 100

Likelihood to Recommend

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

Iterable

Iterable is a great tool for B2C companies looking to focus on increasing retention using cross-channel messaging. If you want to keep your users coming back and increase revenue, Iterable makes experimenting a breeze. However, if you're focused on enterprise B2B or scenarios where rapid experimentation isn't possible, Iterable is probably overkill.
Tim Noetzel | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

ConvergeHub
8.3
Iterable
Customer data management / contact management
ConvergeHub
9.0
Iterable
Workflow management
ConvergeHub
9.0
Iterable
Territory management
ConvergeHub
8.0
Iterable
Opportunity management
ConvergeHub
9.0
Iterable
Integration with email client (e.g., Outlook or Gmail)
ConvergeHub
7.0
Iterable
Contract management
ConvergeHub
8.0
Iterable
Quote & order management
ConvergeHub
9.0
Iterable
Interaction tracking
ConvergeHub
8.0
Iterable
Channel / partner relationship management
ConvergeHub
8.0
Iterable

Customer Service & Support

ConvergeHub
7.0
Iterable
Case management
ConvergeHub
7.0
Iterable

Marketing Automation

ConvergeHub
9.0
Iterable
Lead management
ConvergeHub
9.0
Iterable
Email marketing
ConvergeHub
9.0
Iterable

CRM Project Management

ConvergeHub
9.0
Iterable
Task management
ConvergeHub
9.0
Iterable
Billing and invoicing management
ConvergeHub
9.0
Iterable
Reporting
ConvergeHub
9.0
Iterable

CRM Reporting & Analytics

ConvergeHub
8.0
Iterable
Pipeline visualization
ConvergeHub
8.0
Iterable
Customizable reports
ConvergeHub
8.0
Iterable

Customization

ConvergeHub
7.5
Iterable
Custom fields
ConvergeHub
8.0
Iterable
API for custom integration
ConvergeHub
7.0
Iterable

Platform

ConvergeHub
9.0
Iterable
Mobile access
ConvergeHub
9.0
Iterable

Security

ConvergeHub
9.0
Iterable
Role-based user permissions
ConvergeHub
9.0
Iterable

Email & Online Marketing

ConvergeHub
Iterable
4.2
WYSIWYG email editor
ConvergeHub
Iterable
5.1
Dynamic content
ConvergeHub
Iterable
4.3
Ability to test dynamic content
ConvergeHub
Iterable
3.5
A/B testing
ConvergeHub
Iterable
4.3
Mobile optimization
ConvergeHub
Iterable
3.7
Email deliverability reporting
ConvergeHub
Iterable
6.0
List management
ConvergeHub
Iterable
3.7
Triggered drip sequences
ConvergeHub
Iterable
3.0

Reporting & Analytics

ConvergeHub
Iterable
5.6
Dashboards
ConvergeHub
Iterable
5.7
Standard reports
ConvergeHub
Iterable
5.7
Custom reports
ConvergeHub
Iterable
5.5

Platform & Infrastructure

ConvergeHub
Iterable
8.0
API
ConvergeHub
Iterable
8.3
Role-based workflow & approvals
ConvergeHub
Iterable
8.8
Customizability
ConvergeHub
Iterable
7.0

Pros

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

Iterable

  • What I like is since I started using Iterable, the product has been evolving and getting more innovative. I enjoy the workflow section on the UI. I like the great customer success team that is always helping us.
  • I enjoy when my team needs product enhancements, they are willing to hear our needs out and work on improving.
  • Finally, the upper management and when in need being available to get in a discussion about any further needs we might have.
Raja Datta | TrustRadius Reviewer

Cons

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

Iterable

  • You can have multiple projects but there there is no hierarchy above a project. There is no multi-project level dashboard to view trends across projects.
  • Rate limits on the api calls are restricting.
  • Workflows cannot be duplicated across projects.
Evan Reiss | TrustRadius Reviewer

Alternatives Considered

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

Iterable

I think it terms of the newer email marketing platforms Iterable is the best. I had used the older clouds in the past and Iterable is a complete game changer. allows us to send better-personalized emails faster
Carrie Knipfer | TrustRadius Reviewer

Return on Investment

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

Iterable

  • Grew our email marketing almost 10 fold.
  • Was able to help us narrow in on specific users to get segmented blasts out for new revenue opportunities.
Jeff O' Neill | TrustRadius Reviewer

Screenshots

Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

Iterable

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Iterable Editions & Modules

Additional Pricing Details
Pricing based on size of customer's user list and messages sent.

Rating Summary

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