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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ConvergeHub

    Score8 out of 10
    Small Businesses (1-50 employees)
    ConvergeHub is a converged CRM for SMBs. According to the vendor, this solution can manage all of your sales, marketing, support, and billing needs, with a converged, full-featured, yet extremely easy-to-use CRM that is priced within reach. The vendor’s value proposition is that the features are optimized for small to medium-sized businesses that have the same needs as large corporations–but don’t have massive budgets to integrate or pay for expensive add-ons. All ConvergeHub CRM…

    $9

    per user - per month

    Nimble

    Score7.5 out of 10
    N/ANimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.

    $15

    per month

    Pricing
    ConvergeHubNimble
    Editions & Modules
    Lite
    $9
    per user - per month
    Professional
    $29
    per user - per month
    Premium
    $59
    per user - per month
    Business
    $19.00
    Per User Per Month
    Offerings
    Pricing Offerings
    ConvergeHubNimble
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ConvergeHubNimble
    Considered Both Products
    ConvergeHub
    No answer on this topic
    Nimble
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    89%
    Would buy again
    16 Answers
    Delivers good value for the price
    No answers on this topic
    88%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    No answers on this topic
    89%
    Happy with the feature set
    16 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    17 Answers
    Features
    ConvergeHubNimble
    Sales Force Automation
    Comparison of Sales Force Automation features of ConvergeHub and Nimble
    Feature
    ConvergeHub
    8.3
    1 Ratings
    6% above category average
    Nimble
    8.5
    30 Ratings
    8% above category average
    Customer data management / contact management9.01 Ratings9.529 Ratings
    Workflow management9.01 Ratings8.428 Ratings
    Territory management8.01 Ratings8.724 Ratings
    Opportunity management9.01 Ratings8.128 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.01 Ratings9.429 Ratings
    Contract management8.01 Ratings8.523 Ratings
    Quote & order management9.01 Ratings6.621 Ratings
    Interaction tracking8.01 Ratings9.227 Ratings
    Channel / partner relationship management8.01 Ratings8.126 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of ConvergeHub and Nimble
    Feature
    ConvergeHub
    7.0
    1 Ratings
    10% below category average
    Nimble
    8.1
    22 Ratings
    5% above category average
    Case management7.01 Ratings7.922 Ratings
    Call center management00 Ratings8.220 Ratings
    Help desk management00 Ratings8.321 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of ConvergeHub and Nimble
    Feature
    ConvergeHub
    9.0
    1 Ratings
    15% above category average
    Nimble
    8.7
    27 Ratings
    12% above category average
    Lead management9.01 Ratings8.426 Ratings
    Email marketing9.01 Ratings9.026 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of ConvergeHub and Nimble
    Feature
    ConvergeHub
    9.0
    1 Ratings
    16% above category average
    Nimble
    8.2
    29 Ratings
    6% above category average
    Task management9.01 Ratings8.529 Ratings
    Billing and invoicing management9.01 Ratings8.418 Ratings
    Reporting9.01 Ratings7.725 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of ConvergeHub and Nimble
    Feature
    ConvergeHub
    8.0
    1 Ratings
    5% above category average
    Nimble
    8.9
    27 Ratings
    15% above category average
    Pipeline visualization8.01 Ratings8.827 Ratings
    Customizable reports8.01 Ratings9.023 Ratings
    Forecasting00 Ratings8.923 Ratings
    Customization
    Comparison of Customization features of ConvergeHub and Nimble
    Feature
    ConvergeHub
    7.5
    1 Ratings
    2% below category average
    Nimble
    8.6
    29 Ratings
    12% above category average
    Custom fields8.01 Ratings9.029 Ratings
    API for custom integration7.01 Ratings8.820 Ratings
    Custom objects00 Ratings8.322 Ratings
    Scripting environment00 Ratings8.518 Ratings
    Platform
    Comparison of Platform features of ConvergeHub and Nimble
    Feature
    ConvergeHub
    9.0
    1 Ratings
    17% above category average
    Nimble
    8.3
    27 Ratings
    9% above category average
    Mobile access9.01 Ratings8.327 Ratings
    Security
    Comparison of Security features of ConvergeHub and Nimble
    Feature
    ConvergeHub
    9.0
    1 Ratings
    7% above category average
    Nimble
    9.3
    26 Ratings
    10% above category average
    Role-based user permissions9.01 Ratings9.324 Ratings
    Single sign-on capability00 Ratings9.424 Ratings
    Social CRM
    Comparison of Social CRM features of ConvergeHub and Nimble
    Feature
    ConvergeHub
    -
    Ratings
    Nimble
    8.4
    29 Ratings
    11% above category average
    Social data00 Ratings8.429 Ratings
    Social engagement00 Ratings8.429 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of ConvergeHub and Nimble
    Feature
    ConvergeHub
    -
    Ratings
    Nimble
    8.8
    25 Ratings
    15% above category average
    Marketing automation00 Ratings8.725 Ratings
    Compensation management00 Ratings8.919 Ratings
    Best Alternatives
    ConvergeHubNimble
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ConvergeHubNimble
    Likelihood to Recommend
    8.0
    (1 ratings)
    7.0
    (33 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.0
    (3 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (19 ratings)
    Support Rating
    -
    (0 ratings)
    9.8
    (19 ratings)
    User Testimonials
    ConvergeHubNimble
    Likelihood to Recommend
    ConvergeHub
    It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
    Incentivized
    Read full review
    Nimble
    This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
    Incentivized
    Read full review
    Pros
    ConvergeHub
    • The dashboards are really good and feature laden.
    • The UI is really intuitive as well as user friendly.
    • Automation of simple tasks as well as the marketing process is really easy.
    • Above all the pricing takes the cake here.
    Incentivized
    Read full review
    Nimble
    • Importing contacts in the CRM is very much consist of easy steps.
    • It allows me to create, edit and view contacts records anywhere from the web.
    • It is helping me to stay organized in terms of marketing needs and providing real-time information automatically.
    • it is playing an excellent role in managing our all relations.
    Incentivized
    Read full review
    Cons
    ConvergeHub
    • Customer support isn't that great, takes a lot of time to respond.
    • Notifications are not on time, i.e. they are delayed and not real time.
    • Lack of integration with other applications.
    Incentivized
    Read full review
    Nimble
    • Nimble's storage space is very sparse, but we have found that it can be expanded at an additional cost.
    • Their mobile application is not as good as some of us expected, and we strongly recommend improving it to make it work effectively.
    Incentivized
    Read full review
    Likelihood to Renew
    ConvergeHub
    No answers on this topic
    Nimble
    It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
    Read full review
    Usability
    ConvergeHub
    No answers on this topic
    Nimble
    The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
    Incentivized
    Read full review
    Support Rating
    ConvergeHub
    No answers on this topic
    Nimble
    It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
    Incentivized
    Read full review
    Alternatives Considered
    ConvergeHub
    ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
    Incentivized
    Read full review
    Nimble
    Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation. The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
    Incentivized
    Read full review
    Return on Investment
    ConvergeHub
    • It helps increase the overall productivity by automating daily routine tasks.
    • Sales & marketing process becomes easier and more productive.
    • Workflow management is easier.
    • Overall productivity increases many-fold.
    Incentivized
    Read full review
    Nimble
    • Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
    • A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.
    Incentivized
    Read full review
    ScreenShots

    ConvergeHub Screenshots

    Screenshot of ConvergeHub dashboard provides a quick and precise snapshot of the key business metrics, namely – Deals by Expected Close Date; Leads by Source; Lead Acquisition & Deal Acquisition and so on.Screenshot of ConvergeHub calendar  allows users to schedule, reschedule, organize, add and edit the tasks. Users can share the calendar with colleagues for quick collaboration. They can check tasks due dates and get notified about upcoming meetings.Screenshot of Users can frame and run marketing campaigns across four broadcast mediums – Email, Direct Mail, SMS and Social. At the end of every campaign, they can use the cross-channel campaign tracking feature to measure the campaign performance and identify the most profitable channels.Screenshot of ConvergeHub provides Case History
 for every customer stored in the CRM. The case history section includes  important details like - total number of cases, assigned customer support agents, case resolution status and case closure date.Screenshot of ConvergeHub Library module enables users to store, share and manage important files, collaterals, brochures, presentations and case studies for every target, lead, account, contact, deal and customer.Screenshot of ConvergeHub facilitates its users to store all business contacts within one  unified database that is accessible round-the-clock from any internet-enabled device. The contact details section includes information such as  email, phone number, meeting notes, to-do lists and documents. Users can customize the contacts management section and add comments, notes, events and files to the contacts.