What users are saying about
2 Ratings
56 Ratings
2 Ratings
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Score 8 out of 100
56 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

Nimble

Nimble is well suited for businesses with up 50 employees wanting to ensure that their users can see all contact with a person in the database, whether they are using a desktop, notebook or mobile device. This helps to build better relationships with contacts and answer questions.Nimble is easy to integrate with 150+ apps due to PieSync being its native 2-way sync integration tool. This reduces duplication of data and saves time in its management. It also helps with businesses looking to integrate with tools like Xero or Quickbooks accounting, and with marketing automation tools like 366 Degrees and Mailchimp.It's perhaps not ideal for businesses wanting to segregate data between divisions or business units. However, this can be managed by taking subscriptions under different business units and the addition of staff subscriptions.
Ross Keating | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

ConvergeHub
8.3
Nimble
7.7
Customer data management / contact management
ConvergeHub
9.0
Nimble
9.6
Workflow management
ConvergeHub
9.0
Nimble
7.7
Territory management
ConvergeHub
8.0
Nimble
7.2
Opportunity management
ConvergeHub
9.0
Nimble
7.7
Integration with email client (e.g., Outlook or Gmail)
ConvergeHub
7.0
Nimble
9.1
Contract management
ConvergeHub
8.0
Nimble
6.1
Quote & order management
ConvergeHub
9.0
Nimble
7.0
Interaction tracking
ConvergeHub
8.0
Nimble
7.5
Channel / partner relationship management
ConvergeHub
8.0
Nimble
7.3

Customer Service & Support

ConvergeHub
7.0
Nimble
7.6
Case management
ConvergeHub
7.0
Nimble
7.6
Call center management
ConvergeHub
Nimble
7.6
Help desk management
ConvergeHub
Nimble
7.6

Marketing Automation

ConvergeHub
9.0
Nimble
7.1
Lead management
ConvergeHub
9.0
Nimble
7.3
Email marketing
ConvergeHub
9.0
Nimble
7.0

CRM Project Management

ConvergeHub
9.0
Nimble
7.1
Task management
ConvergeHub
9.0
Nimble
7.7
Billing and invoicing management
ConvergeHub
9.0
Nimble
7.5
Reporting
ConvergeHub
9.0
Nimble
6.2

CRM Reporting & Analytics

ConvergeHub
8.0
Nimble
6.6
Pipeline visualization
ConvergeHub
8.0
Nimble
8.3
Customizable reports
ConvergeHub
8.0
Nimble
3.9
Forecasting
ConvergeHub
Nimble
7.7

Customization

ConvergeHub
7.5
Nimble
6.9
Custom fields
ConvergeHub
8.0
Nimble
8.6
API for custom integration
ConvergeHub
7.0
Nimble
5.5
Custom objects
ConvergeHub
Nimble
7.2
Scripting environment
ConvergeHub
Nimble
6.3

Platform

ConvergeHub
9.0
Nimble
8.1
Mobile access
ConvergeHub
9.0
Nimble
8.1

Security

ConvergeHub
9.0
Nimble
5.9
Role-based user permissions
ConvergeHub
9.0
Nimble
4.5
Single sign-on capability
ConvergeHub
Nimble
7.2

Social CRM

ConvergeHub
Nimble
9.0
Social data
ConvergeHub
Nimble
9.4
Social engagement
ConvergeHub
Nimble
8.6

Integrations with 3rd-party Software

ConvergeHub
Nimble
6.9
Marketing automation
ConvergeHub
Nimble
7.1
Compensation management
ConvergeHub
Nimble
6.8

Pros

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

Nimble

  • The ease of setting up and becoming proficient in using every aspect of Nimble's capabilities and continually adding new tools integrated within the program is a big winner at choosing Nimble for our company CRM product.
  • The widget application works intelligently within Safari, Google Chrome and Mozilla Firefox to pull all the Social Media information about a key contact person or the company itself saves me tremendous time from having to go one-by-one to fill all fields manually with that specific information.
Chuck Royer | TrustRadius Reviewer

Cons

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

Nimble

  • While I still love Nimble, the interface looks a little dated and it doesn't seem to resolve super well on high resolution (retina) monitors. They can make far better use of the width of modern day screens. Some parts of the system are a bit disjointed visually and could be smoothed a little.
  • Although they now natively sync with Mailchimp (and other systems) through the embedded PieSync service, I would love to have the marketing components all in one place. We may change our minds on this depending on how well we find the Sync working for us.
  • Visually related, we'd like better use of the screen real estate to see the history of interactions with clients. It's comprehensive now but requires a bit of scrolling. With some decent UI tweaks this can be handled far better.
Shirin Elkoshairi | TrustRadius Reviewer

Likelihood to Renew

ConvergeHub

No score
No answers yet
No answers on this topic

Nimble

Nimble 8.3
Based on 2 answers
It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
Chad Stewart | TrustRadius Reviewer

Usability

ConvergeHub

No score
No answers yet
No answers on this topic

Nimble

Nimble 9.1
Based on 1 answer
In terms of ease of use, this is a very intuitive system to get around in today. I have used many contact management systems over the years and this one is quite nicely laid out and easy to navigate for sales people and managers in the field to get data and use it to manage the insights found in the system.
Chad Stewart | TrustRadius Reviewer

Support Rating

ConvergeHub

No score
No answers yet
No answers on this topic

Nimble

Nimble 7.3
Based on 2 answers
I have not used the support enough to give them a higher rating. But, they have not disappointed
Chad Stewart | TrustRadius Reviewer

Alternatives Considered

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

Nimble

ACT!, SageCRM, Outlook, Google Contacts, Zoho CRM, SugarSync, Vtiger, Salesforce, iCloud Contacts (iPhone)plus many others. Most of these systems don't do a good job of connecting with email let alone social media and in today's world, you need both. Nimble does things that none of the others are capable of but most of all it makes people more productive and better able to monitor Customer Relationships.
Thomas Olesen | TrustRadius Reviewer

Return on Investment

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

Nimble

  • I have been using Nimble for years and it has been valuable. I get more frustrated by the ability to move data in and out and I want to have better communication with Linkedin.
  • The positive impact has been to gather and review the contact information from your community. Also, being able to start the conversation follow up and keep up on your connections. We need Linkedin.
  • Did I mention that I want better data from Linkedin?
  • I would like to have a way to adjust the deals a bit more. I like what Nimble has done for the Listings. (Beta) Interesting direction.
Russ Johns | TrustRadius Reviewer

Screenshots

Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

Nimble

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Nimble Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

ConvergeHub
8.0
Nimble
9.0

Likelihood to Renew

ConvergeHub
Nimble
8.3

Usability

ConvergeHub
Nimble
9.1

Support Rating

ConvergeHub
Nimble
7.3

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