What users are saying about
2 Ratings
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95 Ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Nimble

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95 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Feature Set Ratings

  • ConvergeHub ranks higher in 4 feature sets: Marketing Automation, CRM Project Management, Platform, Security
  • Nimble ranks higher in 4 feature sets: Sales Force Automation, Customer Service & Support, CRM Reporting & Analytics, Customization

Sales Force Automation

8.3

ConvergeHub

83%
8.6

Nimble

86%
Nimble ranks higher in 5/9 features

Customer data management / contact management

9.0
90%
1 Rating
8.7
87%
29 Ratings

Workflow management

9.0
90%
1 Rating
8.4
84%
28 Ratings

Territory management

8.0
80%
1 Rating
8.9
89%
24 Ratings

Opportunity management

9.0
90%
1 Rating
8.4
84%
28 Ratings

Integration with email client (e.g., Outlook or Gmail)

7.0
70%
1 Rating
8.8
88%
29 Ratings

Contract management

8.0
80%
1 Rating
8.9
89%
23 Ratings

Quote & order management

9.0
90%
1 Rating
8.5
85%
21 Ratings

Interaction tracking

8.0
80%
1 Rating
8.5
85%
27 Ratings

Channel / partner relationship management

8.0
80%
1 Rating
8.2
82%
26 Ratings

Customer Service & Support

7.0

ConvergeHub

70%
8.7

Nimble

87%
Nimble ranks higher in 3/3 features

Case management

7.0
70%
1 Rating
8.6
86%
22 Ratings

Call center management

N/A
0 Ratings
8.9
89%
20 Ratings

Help desk management

N/A
0 Ratings
8.6
86%
21 Ratings

Marketing Automation

9.0

ConvergeHub

90%
8.6

Nimble

86%
ConvergeHub ranks higher in 2/2 features

Lead management

9.0
90%
1 Rating
8.4
84%
26 Ratings

Email marketing

9.0
90%
1 Rating
8.7
87%
26 Ratings

CRM Project Management

9.0

ConvergeHub

90%
8.5

Nimble

85%
ConvergeHub ranks higher in 3/3 features

Task management

9.0
90%
1 Rating
8.6
86%
29 Ratings

Billing and invoicing management

9.0
90%
1 Rating
8.7
87%
18 Ratings

Reporting

9.0
90%
1 Rating
8.3
83%
25 Ratings

CRM Reporting & Analytics

8.0

ConvergeHub

80%
8.5

Nimble

85%
Nimble ranks higher in 3/3 features

Pipeline visualization

8.0
80%
1 Rating
8.3
83%
27 Ratings

Customizable reports

8.0
80%
1 Rating
8.6
86%
23 Ratings

Forecasting

N/A
0 Ratings
8.4
84%
23 Ratings

Customization

7.5

ConvergeHub

75%
8.4

Nimble

84%
Nimble ranks higher in 4/4 features

Custom fields

8.0
80%
1 Rating
8.6
86%
29 Ratings

API for custom integration

7.0
70%
1 Rating
8.4
84%
20 Ratings

Custom objects

N/A
0 Ratings
8.3
83%
22 Ratings

Scripting environment

N/A
0 Ratings
8.4
84%
18 Ratings

Platform

9.0

ConvergeHub

90%
8.0

Nimble

80%
ConvergeHub ranks higher in 1/1 features

Mobile access

9.0
90%
1 Rating
8.0
80%
27 Ratings

Security

9.0

ConvergeHub

90%
8.8

Nimble

88%
ConvergeHub ranks higher in 1/2 features

Role-based user permissions

9.0
90%
1 Rating
8.5
85%
24 Ratings

Single sign-on capability

N/A
0 Ratings
9.1
91%
24 Ratings

Social CRM

ConvergeHub

Feature Set Not Supported
N/A
8.4

Nimble

84%
Nimble ranks higher in 2/2 features

Social data

N/A
0 Ratings
8.4
84%
29 Ratings

Social engagement

N/A
0 Ratings
8.3
83%
29 Ratings

Integrations with 3rd-party Software

ConvergeHub

Feature Set Not Supported
N/A
8.3

Nimble

83%
Nimble ranks higher in 2/2 features

Marketing automation

N/A
0 Ratings
8.1
81%
25 Ratings

Compensation management

N/A
0 Ratings
8.4
84%
19 Ratings

Attribute Ratings

  • Nimble is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

ConvergeHub

80%
1 Rating
8.8

Nimble

88%
33 Ratings

Likelihood to Renew

ConvergeHub

N/A
0 Ratings
8.3

Nimble

83%
2 Ratings

Usability

ConvergeHub

N/A
0 Ratings
8.7

Nimble

87%
19 Ratings

Support Rating

ConvergeHub

N/A
0 Ratings
8.9

Nimble

89%
20 Ratings

Likelihood to Recommend

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

Nimble

This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
Leo George | TrustRadius Reviewer

Pros

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

Nimble

  • Importing contacts in the CRM is very much consist of easy steps.
  • It allows me to create, edit and view contacts records anywhere from the web.
  • It is helping me to stay organized in terms of marketing needs and providing real-time information automatically.
  • it is playing an excellent role in managing our all relations.
Margaret turner | TrustRadius Reviewer

Cons

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

Nimble

  • Nimble's storage space is very sparse, but we have found that it can be expanded at an additional cost.
  • Their mobile application is not as good as some of us expected, and we strongly recommend improving it to make it work effectively.
Maria Pulenta | TrustRadius Reviewer

Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

$9 per user - per month

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

Nimble

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$15 per month

Nimble Editions & Modules

Edition
Business$19.001
  1. Per User Per Month
Additional Pricing Details

Likelihood to Renew

ConvergeHub

No score
No answers yet
No answers on this topic

Nimble

Nimble 8.3
Based on 2 answers
It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
Chad Stewart | TrustRadius Reviewer

Usability

ConvergeHub

No score
No answers yet
No answers on this topic

Nimble

Nimble 8.7
Based on 19 answers
The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
Anonymous | TrustRadius Reviewer

Support Rating

ConvergeHub

No score
No answers yet
No answers on this topic

Nimble

Nimble 8.9
Based on 20 answers
It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
Maria Wiley | TrustRadius Reviewer

Alternatives Considered

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

Nimble

Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation.The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
Chuck Royer | TrustRadius Reviewer

Return on Investment

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

Nimble

  • Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
  • A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.
Ross Keating | TrustRadius Reviewer

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