What users are saying about
2 Ratings
8 Ratings
2 Ratings
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Score 8 out of 100
8 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

Omnisend

It's kind of an automation workflow, but for example you can set up a popup to appear at a specific time on a specific product page and offer the visitor something. The visitor then signs up and then (after you've set up your automation sequence) that visitor gets a specific welcome page based on the popup they signed up through, and then a specific order confirmation email and everything else flows from that specific popup. That's great because it's allowed us to sort of fine-tune our offerings to get our visitors' emails in the first place and offer, for example, someone browsing a product page for 3 minutes something different than someone staying 20 seconds on the homepage and then leaving.
Lisa Korston | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

ConvergeHub
8.3
Omnisend
Customer data management / contact management
ConvergeHub
9.0
Omnisend
Workflow management
ConvergeHub
9.0
Omnisend
Territory management
ConvergeHub
8.0
Omnisend
Opportunity management
ConvergeHub
9.0
Omnisend
Integration with email client (e.g., Outlook or Gmail)
ConvergeHub
7.0
Omnisend
Contract management
ConvergeHub
8.0
Omnisend
Quote & order management
ConvergeHub
9.0
Omnisend
Interaction tracking
ConvergeHub
8.0
Omnisend
Channel / partner relationship management
ConvergeHub
8.0
Omnisend

Customer Service & Support

ConvergeHub
7.0
Omnisend
Case management
ConvergeHub
7.0
Omnisend

Marketing Automation

ConvergeHub
9.0
Omnisend
Lead management
ConvergeHub
9.0
Omnisend
Email marketing
ConvergeHub
9.0
Omnisend

CRM Project Management

ConvergeHub
9.0
Omnisend
Task management
ConvergeHub
9.0
Omnisend
Billing and invoicing management
ConvergeHub
9.0
Omnisend
Reporting
ConvergeHub
9.0
Omnisend

CRM Reporting & Analytics

ConvergeHub
8.0
Omnisend
Pipeline visualization
ConvergeHub
8.0
Omnisend
Customizable reports
ConvergeHub
8.0
Omnisend

Customization

ConvergeHub
7.5
Omnisend
Custom fields
ConvergeHub
8.0
Omnisend
API for custom integration
ConvergeHub
7.0
Omnisend

Platform

ConvergeHub
9.0
Omnisend
Mobile access
ConvergeHub
9.0
Omnisend

Security

ConvergeHub
9.0
Omnisend
Role-based user permissions
ConvergeHub
9.0
Omnisend

Email & Online Marketing

ConvergeHub
Omnisend
8.5
WYSIWYG email editor
ConvergeHub
Omnisend
6.0
Dynamic content
ConvergeHub
Omnisend
8.0
Ability to test dynamic content
ConvergeHub
Omnisend
8.0
Landing pages
ConvergeHub
Omnisend
10.0
A/B testing
ConvergeHub
Omnisend
8.0
Mobile optimization
ConvergeHub
Omnisend
10.0
Email deliverability reporting
ConvergeHub
Omnisend
8.0
List management
ConvergeHub
Omnisend
10.0
Triggered drip sequences
ConvergeHub
Omnisend
8.8

Reporting & Analytics

ConvergeHub
Omnisend
9.2
Dashboards
ConvergeHub
Omnisend
9.4
Standard reports
ConvergeHub
Omnisend
9.0

Pros

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

Omnisend

  • Omnisend permits 2000 emails sent per day with the free plan once linked to your website.
  • Omnisend permits unlimited contacts with free plan when most other providers have a limit unless you opt for a paid subscription.
Anonymous | TrustRadius Reviewer

Cons

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

Omnisend

  • Initial setup wasn't firing right, support issue was handled pretty quickly and easily.
  • It does not go back and put previous orders/customers into the automation. It will only work with go-forward customers from the time you install the product. (At least that's what the outcome of our support inquiry told us...).
  • Would like to see more sample templates and campaigns.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

Omnisend

At first I went through the standard choice, which is MailChimp. It's a nice-looking program and everything, but I wouldn't say they're user-friendly. It's quite techy and when you have an ecommerce store you really just want to get the results. It's a lot of work to create one simple newsletter and their customer support is pretty much non-existent. As for Klaviyo, they're pretty expensive. We just couldn't justify paying that much for results that were pretty much similar to MailChimp--in that it wasn't really impressive. Omnisend really was a breath of fresh air and their support must not sleep at all cause they answer all my smart and stupid questions within like 15 minutes. Every single time
Lisa Korston | TrustRadius Reviewer

Return on Investment

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

Omnisend

  • Omnisend has assisted with getting the word out
  • Great structure on templates making the company look very professional.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

Omnisend

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Required
$16*

* Month

Omnisend Editions & Modules

Edition
Free plan$0
Standard plan$16
Pro plan$99
Enterprise planCustom pricing
    Additional Pricing Details

    Rating Summary

    Add comparison