What users are saying about
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 2 reviews and ratings
19 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.4 out of 100
Based on 19 reviews and ratings
Feature Set Ratings
Sales Force Automation
8.3
ConvergeHub
83%
Omnisend
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 9/9 features
ConvergeHub ranks higher in 9/9 features
Customer data management / contact management
9.0
90%
1 Rating
N/A
0 Ratings
Workflow management
9.0
90%
1 Rating
N/A
0 Ratings
Territory management
8.0
80%
1 Rating
N/A
0 Ratings
Opportunity management
9.0
90%
1 Rating
N/A
0 Ratings
Integration with email client (e.g., Outlook or Gmail)
7.0
70%
1 Rating
N/A
0 Ratings
Contract management
8.0
80%
1 Rating
N/A
0 Ratings
Quote & order management
9.0
90%
1 Rating
N/A
0 Ratings
Interaction tracking
8.0
80%
1 Rating
N/A
0 Ratings
Channel / partner relationship management
8.0
80%
1 Rating
N/A
0 Ratings
Customer Service & Support
7.0
ConvergeHub
70%
Omnisend
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 1/1 features
ConvergeHub ranks higher in 1/1 features
Case management
7.0
70%
1 Rating
N/A
0 Ratings
Marketing Automation
9.0
ConvergeHub
90%
Omnisend
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 2/2 features
ConvergeHub ranks higher in 2/2 features
Lead management
9.0
90%
1 Rating
N/A
0 Ratings
Email marketing
9.0
90%
1 Rating
N/A
0 Ratings
CRM Project Management
9.0
ConvergeHub
90%
Omnisend
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 3/3 features
ConvergeHub ranks higher in 3/3 features
Task management
9.0
90%
1 Rating
N/A
0 Ratings
Billing and invoicing management
9.0
90%
1 Rating
N/A
0 Ratings
Reporting
9.0
90%
1 Rating
N/A
0 Ratings
CRM Reporting & Analytics
8.0
ConvergeHub
80%
Omnisend
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 2/2 features
ConvergeHub ranks higher in 2/2 features
Pipeline visualization
8.0
80%
1 Rating
N/A
0 Ratings
Customizable reports
8.0
80%
1 Rating
N/A
0 Ratings
Customization
7.5
ConvergeHub
75%
Omnisend
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 2/2 features
ConvergeHub ranks higher in 2/2 features
Custom fields
8.0
80%
1 Rating
N/A
0 Ratings
API for custom integration
7.0
70%
1 Rating
N/A
0 Ratings
Platform
9.0
ConvergeHub
90%
Omnisend
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 1/1 features
ConvergeHub ranks higher in 1/1 features
Mobile access
9.0
90%
1 Rating
N/A
0 Ratings
Security
9.0
ConvergeHub
90%
Omnisend
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 1/1 features
ConvergeHub ranks higher in 1/1 features
Role-based user permissions
9.0
90%
1 Rating
N/A
0 Ratings
Email & Online Marketing
ConvergeHub
Feature Set Not Supported
N/A
6.9
Omnisend
69%
Omnisend ranks higher in 9/9 features
Omnisend ranks higher in 9/9 features
WYSIWYG email editor
N/A
0 Ratings
6.1
61%
5 Ratings
Dynamic content
N/A
0 Ratings
7.1
71%
5 Ratings
Ability to test dynamic content
N/A
0 Ratings
6.6
66%
5 Ratings
Landing pages
N/A
0 Ratings
6.5
65%
3 Ratings
A/B testing
N/A
0 Ratings
6.6
66%
4 Ratings
Mobile optimization
N/A
0 Ratings
6.5
65%
3 Ratings
Email deliverability reporting
N/A
0 Ratings
6.2
62%
8 Ratings
List management
N/A
0 Ratings
7.6
76%
5 Ratings
Triggered drip sequences
N/A
0 Ratings
9.0
90%
3 Ratings
Reporting & Analytics
ConvergeHub
Feature Set Not Supported
N/A
5.9
Omnisend
59%
Omnisend ranks higher in 3/3 features
Omnisend ranks higher in 3/3 features
Dashboards
N/A
0 Ratings
6.1
61%
4 Ratings
Standard reports
N/A
0 Ratings
6.1
61%
5 Ratings
Custom reports
N/A
0 Ratings
5.6
56%
2 Ratings
Pre-Send Testing
ConvergeHub
Feature Set Not Supported
N/A
6.5
Omnisend
65%
Omnisend ranks higher in 4/4 features
Omnisend ranks higher in 4/4 features
Link Tracking
N/A
0 Ratings
7.0
70%
2 Ratings
Image Validation
N/A
0 Ratings
6.5
65%
2 Ratings
Inbox Display
N/A
0 Ratings
6.5
65%
2 Ratings
Email Previews
N/A
0 Ratings
6.1
61%
2 Ratings
Attribute Ratings
- ConvergeHub is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.0
ConvergeHub
80%
1 Rating
6.6
Omnisend
66%
5 Ratings
Likelihood to Recommend
ConvergeHub
It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Omnisend
It's kind of an automation workflow, but for example you can set up a popup to appear at a specific time on a specific product page and offer the visitor something. The visitor then signs up and then (after you've set up your automation sequence) that visitor gets a specific welcome page based on the popup they signed up through, and then a specific order confirmation email and everything else flows from that specific popup. That's great because it's allowed us to sort of fine-tune our offerings to get our visitors' emails in the first place and offer, for example, someone browsing a product page for 3 minutes something different than someone staying 20 seconds on the homepage and then leaving.
Marketing Director
Korstan CosmeticsApparel & Fashion, 1-10 employees
Pros
ConvergeHub
- The dashboards are really good and feature laden.
- The UI is really intuitive as well as user friendly.
- Automation of simple tasks as well as the marketing process is really easy.
- Above all the pricing takes the cake here.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Omnisend
- Provides a campaign booster to improve open and click rates
- Gathering of post-sale customer feedback
- Integrated SMS automation
- Reduces manual tasks by use of pre-built marketing automation workflows.
Digital Marketing Specialist
SyscoFood & Beverages, 10,001+ employees
Cons
ConvergeHub
- Customer support isn't that great, takes a lot of time to respond.
- Notifications are not on time, i.e. they are delayed and not real time.
- Lack of integration with other applications.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Omnisend
- More options to customize emails.
- Better customer service.
- Email scheduling.
Online Marketing Manager
CBD Essentials USAConsumer Goods, 1-10 employees
Pricing Details
ConvergeHub
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$9 per user - per month
ConvergeHub Editions & Modules
Edition
Lite | $91 |
---|---|
Professional | $291 |
Premium | $591 |
- per user - per month
Additional Pricing Details
—Omnisend
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
Required
$16
Starting Price
$0
Omnisend Editions & Modules
Edition
Free plan | $0 |
---|---|
Pro plan | $59 |
Standard plan | $16 |
- none
Additional Pricing Details
Omnisend offers three pricing plans: Free, Standard and Pro. Using Free plan you'll be able to explore all of Omnisend's features (emails, SMS, push notifications, popups, segmentation, analytics, etc), send up to 500 emails and push notifications, plus 60 SMS per month at no cost. The standard plan starts at $16 per month, you get everything in Free, unlimited web push notifications, a customer success manager and 24/7 support. From $59 per month, you can use Pro plan and send unlimited emails and push notifications, get advanced reporting features, a dedicated Customer Success Manager, and priority 24/7 support. You'll also get free SMS credits equal to the price of your plan.Alternatives Considered
ConvergeHub
ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Omnisend
By far, Omnisend is my preferred mail software. The program has several customizations and options in the free plan that you do not receive on other mail software programs.

Verified User
Employee in Corporate
Construction Company, 1-10 employeesReturn on Investment
ConvergeHub
- It helps increase the overall productivity by automating daily routine tasks.
- Sales & marketing process becomes easier and more productive.
- Workflow management is easier.
- Overall productivity increases many-fold.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Omnisend
- Within the first month we has return customers placing larger orders.
- Very easy for anyone on the team to set up, modify.
- Reporting for management is easy.

Verified User
Partner in Information Technology
Automotive Company, 51-200 employees