What users are saying about
2 Ratings
3 Ratings
2 Ratings
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Score 8 out of 100
3 Ratings
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Score 5 out of 100

Likelihood to Recommend

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

Oncontact

Oncontact is an excellent software/service, and it covers a tremendous breadth of usage scenarios. The customization means that customers can adapt it as they see fit. About the only place where I don't see it as a great fit is in minimal implementations. A lot is going on, and using it for small tasks isn't the best use of the software.
Michael Palecek | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

ConvergeHub
8.3
Oncontact
5.2
Customer data management / contact management
ConvergeHub
9.0
Oncontact
5.0
Workflow management
ConvergeHub
9.0
Oncontact
4.5
Territory management
ConvergeHub
8.0
Oncontact
5.0
Opportunity management
ConvergeHub
9.0
Oncontact
5.5
Integration with email client (e.g., Outlook or Gmail)
ConvergeHub
7.0
Oncontact
9.0
Contract management
ConvergeHub
8.0
Oncontact
4.0
Quote & order management
ConvergeHub
9.0
Oncontact
4.0
Interaction tracking
ConvergeHub
8.0
Oncontact
4.5
Channel / partner relationship management
ConvergeHub
8.0
Oncontact
5.0

Customer Service & Support

ConvergeHub
7.0
Oncontact
3.7
Case management
ConvergeHub
7.0
Oncontact
5.5
Call center management
ConvergeHub
Oncontact
4.5
Help desk management
ConvergeHub
Oncontact
1.0

Marketing Automation

ConvergeHub
9.0
Oncontact
8.5
Lead management
ConvergeHub
9.0
Oncontact
8.0
Email marketing
ConvergeHub
9.0
Oncontact
9.0

CRM Project Management

ConvergeHub
9.0
Oncontact
9.0
Task management
ConvergeHub
9.0
Oncontact
9.0
Billing and invoicing management
ConvergeHub
9.0
Oncontact
Reporting
ConvergeHub
9.0
Oncontact
9.0

CRM Reporting & Analytics

ConvergeHub
8.0
Oncontact
8.7
Pipeline visualization
ConvergeHub
8.0
Oncontact
8.0
Customizable reports
ConvergeHub
8.0
Oncontact
9.0
Forecasting
ConvergeHub
Oncontact
9.0

Customization

ConvergeHub
7.5
Oncontact
5.0
Custom fields
ConvergeHub
8.0
Oncontact
4.5
API for custom integration
ConvergeHub
7.0
Oncontact
7.0
Custom objects
ConvergeHub
Oncontact
4.5
Scripting environment
ConvergeHub
Oncontact
4.0

Platform

ConvergeHub
9.0
Oncontact
8.0
Mobile access
ConvergeHub
9.0
Oncontact
8.0

Security

ConvergeHub
9.0
Oncontact
10.0
Role-based user permissions
ConvergeHub
9.0
Oncontact
10.0
Single sign-on capability
ConvergeHub
Oncontact
10.0

Social CRM

ConvergeHub
Oncontact
7.0
Social data
ConvergeHub
Oncontact
7.0
Social engagement
ConvergeHub
Oncontact
7.0

Integrations with 3rd-party Software

ConvergeHub
Oncontact
7.0
Marketing automation
ConvergeHub
Oncontact
7.0

Pros

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

Oncontact

  • Company Name
  • Contacts
Deb Crosby | TrustRadius Reviewer

Cons

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

Oncontact

  • Customization could be easier. Just about anything is possible, but the learning curve is steep.
  • More focus on mass loading
Michael Palecek | TrustRadius Reviewer

Likelihood to Renew

ConvergeHub

No score
No answers yet
No answers on this topic

Oncontact

Oncontact 10.0
Based on 1 answer
The company has been using Oncontact for some time now. Many of the business processes require the use of a CRM software package. It helps solve some pretty serious problems, and overall the cost is very justified. Also, the developer is very good at keeping it up to date and introducing new functionality.
Michael Palecek | TrustRadius Reviewer

Alternatives Considered

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

Oncontact

  • Oncontact provided many, but not all of the features of Salesforce.com. However, the complexity and cost involved in Salesforce.com was an overriding factor for us to use Oncontact. Not just the initial and licensing fee, but it seemed that just about everything we wanted to do involved consultants or more work or licensing. Oncontact was easier to implement out of the box, even when we did need to make customizations.
  • We looked at Microsoft 365 Business, and while it was comparable in price for the initial cost, the integration with our other software systems was not built-in, so we did not pursue it very much.
Michael Palecek | TrustRadius Reviewer

Return on Investment

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

Oncontact

  • Don't know, I only use occasionally
Deb Crosby | TrustRadius Reviewer

Screenshots

Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

Oncontact

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Oncontact Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

ConvergeHub
8.0
Oncontact
5.0

Likelihood to Renew

ConvergeHub
Oncontact
10.0

Add comparison