What users are saying about
2 Ratings
3 Ratings
2 Ratings
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Score 8 out of 100
3 Ratings
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Score 4.9 out of 100

Feature Set Ratings

  • ConvergeHub ranks higher in 5 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, Customization, Platform
  • Oncontact ranks higher in 2 feature sets: CRM Reporting & Analytics, Security
  • ConvergeHub and Oncontact are tied in 1 feature set: CRM Project Management

Sales Force Automation

8.3

ConvergeHub

83%
5.0

Oncontact

50%
ConvergeHub ranks higher in 8/9 features

Customer data management / contact management

9.0
90%
1 Rating
4.9
49%
2 Ratings

Workflow management

9.0
90%
1 Rating
4.4
44%
2 Ratings

Territory management

8.0
80%
1 Rating
4.9
49%
2 Ratings

Opportunity management

9.0
90%
1 Rating
5.3
53%
2 Ratings

Integration with email client (e.g., Outlook or Gmail)

7.0
70%
1 Rating
9.0
90%
1 Rating

Contract management

8.0
80%
1 Rating
3.9
39%
2 Ratings

Quote & order management

9.0
90%
1 Rating
3.9
39%
2 Ratings

Interaction tracking

8.0
80%
1 Rating
4.4
44%
2 Ratings

Channel / partner relationship management

8.0
80%
1 Rating
4.9
49%
2 Ratings

Customer Service & Support

7.0

ConvergeHub

70%
3.6

Oncontact

36%
Oncontact ranks higher in 2/3 features

Case management

7.0
70%
1 Rating
5.3
53%
2 Ratings

Call center management

N/A
0 Ratings
4.4
44%
2 Ratings

Help desk management

N/A
0 Ratings
1.0
10%
1 Rating

Marketing Automation

9.0

ConvergeHub

90%
8.5

Oncontact

85%
ConvergeHub ranks higher in 2/2 features

Lead management

9.0
90%
1 Rating
8.0
80%
1 Rating

Email marketing

9.0
90%
1 Rating
9.0
90%
1 Rating

CRM Project Management

9.0

ConvergeHub

90%
9.0

Oncontact

90%
ConvergeHub ranks higher in 3/3 features

Task management

9.0
90%
1 Rating
9.0
90%
1 Rating

Billing and invoicing management

9.0
90%
1 Rating
N/A
0 Ratings

Reporting

9.0
90%
1 Rating
9.0
90%
1 Rating

CRM Reporting & Analytics

8.0

ConvergeHub

80%
8.7

Oncontact

87%
Oncontact ranks higher in 3/3 features

Pipeline visualization

8.0
80%
1 Rating
8.0
80%
1 Rating

Customizable reports

8.0
80%
1 Rating
9.0
90%
1 Rating

Forecasting

N/A
0 Ratings
9.0
90%
1 Rating

Customization

7.5

ConvergeHub

75%
4.9

Oncontact

49%
Oncontact ranks higher in 3/4 features

Custom fields

8.0
80%
1 Rating
4.4
44%
2 Ratings

API for custom integration

7.0
70%
1 Rating
7.0
70%
1 Rating

Custom objects

N/A
0 Ratings
4.4
44%
2 Ratings

Scripting environment

N/A
0 Ratings
3.9
39%
2 Ratings

Platform

9.0

ConvergeHub

90%
8.0

Oncontact

80%
ConvergeHub ranks higher in 1/1 features

Mobile access

9.0
90%
1 Rating
8.0
80%
1 Rating

Security

9.0

ConvergeHub

90%
10.0

Oncontact

100%
Oncontact ranks higher in 2/2 features

Role-based user permissions

9.0
90%
1 Rating
10.0
100%
1 Rating

Single sign-on capability

N/A
0 Ratings
10.0
100%
1 Rating

Social CRM

ConvergeHub

Feature Set Not Supported
N/A
7.0

Oncontact

70%
Oncontact ranks higher in 2/2 features

Social data

N/A
0 Ratings
7.0
70%
1 Rating

Social engagement

N/A
0 Ratings
7.0
70%
1 Rating

Integrations with 3rd-party Software

ConvergeHub

Feature Set Not Supported
N/A
7.0

Oncontact

70%
Oncontact ranks higher in 1/1 features

Marketing automation

N/A
0 Ratings
7.0
70%
1 Rating

Attribute Ratings

  • ConvergeHub is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

ConvergeHub

80%
1 Rating
4.9

Oncontact

49%
2 Ratings

Likelihood to Renew

ConvergeHub

N/A
0 Ratings
10.0

Oncontact

100%
1 Rating

Likelihood to Recommend

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

Oncontact

Oncontact is an excellent software/service, and it covers a tremendous breadth of usage scenarios. The customization means that customers can adapt it as they see fit. About the only place where I don't see it as a great fit is in minimal implementations. A lot is going on, and using it for small tasks isn't the best use of the software.
Michael Palecek | TrustRadius Reviewer

Pros

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

Oncontact

  • Company Name
  • Contacts
Deb Crosby | TrustRadius Reviewer

Cons

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

Oncontact

  • Customization could be easier. Just about anything is possible, but the learning curve is steep.
  • More focus on mass loading
Michael Palecek | TrustRadius Reviewer

Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

$9 per user - per month

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

Oncontact

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

Oncontact Editions & Modules

Additional Pricing Details

Likelihood to Renew

ConvergeHub

No score
No answers yet
No answers on this topic

Oncontact

Oncontact 10.0
Based on 1 answer
The company has been using Oncontact for some time now. Many of the business processes require the use of a CRM software package. It helps solve some pretty serious problems, and overall the cost is very justified. Also, the developer is very good at keeping it up to date and introducing new functionality.
Michael Palecek | TrustRadius Reviewer

Alternatives Considered

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

Oncontact

  • Oncontact provided many, but not all of the features of Salesforce.com. However, the complexity and cost involved in Salesforce.com was an overriding factor for us to use Oncontact. Not just the initial and licensing fee, but it seemed that just about everything we wanted to do involved consultants or more work or licensing. Oncontact was easier to implement out of the box, even when we did need to make customizations.
  • We looked at Microsoft 365 Business, and while it was comparable in price for the initial cost, the integration with our other software systems was not built-in, so we did not pursue it very much.
Michael Palecek | TrustRadius Reviewer

Return on Investment

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

Oncontact

  • Don't know, I only use occasionally
Deb Crosby | TrustRadius Reviewer

Screenshots

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