2 Ratings
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Score 8 out of 100
49 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

Oracle Siebel Enterprise Marketing Suite (discontinued)

If you need a hosted rather than cloud based CRM, Siebel is a consideration. It's best suited to organizations with a large customer database. Given the complexity involved you need at least two full time marketing analysts.The email marketing functionality isn't core to the offering and most organizations would be much better served by cloud based email systems. Siebel offers a very comprehensive feature set and is powerful in the hands of a super user. However, given the costs involved in upgrading a hosted solution I would put serious effort into convincing your decision makers to go for a cloud based CRM instead.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

ConvergeHub
8.3
Oracle Siebel Enterprise Marketing Suite (discontinued)
Customer data management / contact management
ConvergeHub
9.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Workflow management
ConvergeHub
9.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Territory management
ConvergeHub
8.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Opportunity management
ConvergeHub
9.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Integration with email client (e.g., Outlook or Gmail)
ConvergeHub
7.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Contract management
ConvergeHub
8.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Quote & order management
ConvergeHub
9.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Interaction tracking
ConvergeHub
8.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Channel / partner relationship management
ConvergeHub
8.0
Oracle Siebel Enterprise Marketing Suite (discontinued)

Customer Service & Support

ConvergeHub
7.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Case management
ConvergeHub
7.0
Oracle Siebel Enterprise Marketing Suite (discontinued)

Marketing Automation

ConvergeHub
9.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Lead management
ConvergeHub
9.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Email marketing
ConvergeHub
9.0
Oracle Siebel Enterprise Marketing Suite (discontinued)

CRM Project Management

ConvergeHub
9.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Task management
ConvergeHub
9.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Billing and invoicing management
ConvergeHub
9.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Reporting
ConvergeHub
9.0
Oracle Siebel Enterprise Marketing Suite (discontinued)

CRM Reporting & Analytics

ConvergeHub
8.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Pipeline visualization
ConvergeHub
8.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Customizable reports
ConvergeHub
8.0
Oracle Siebel Enterprise Marketing Suite (discontinued)

Customization

ConvergeHub
7.5
Oracle Siebel Enterprise Marketing Suite (discontinued)
Custom fields
ConvergeHub
8.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
API for custom integration
ConvergeHub
7.0
Oracle Siebel Enterprise Marketing Suite (discontinued)

Platform

ConvergeHub
9.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Mobile access
ConvergeHub
9.0
Oracle Siebel Enterprise Marketing Suite (discontinued)

Security

ConvergeHub
9.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Role-based user permissions
ConvergeHub
9.0
Oracle Siebel Enterprise Marketing Suite (discontinued)

Pros

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

Oracle Siebel Enterprise Marketing Suite (discontinued)

  • Seamless customer communication
  • Easy access to account history and pertinent information
  • Training materials provided and is easily implemented
  • Sales analytics and data
  • Overall sales
Kenyata Garner | TrustRadius Reviewer

Cons

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

Oracle Siebel Enterprise Marketing Suite (discontinued)

  • Siebel EMS tools have a long learning curve and are not very easy to use.
  • Siebel products do not integrate very well with thirds party products/services.
Gaurav Gautam | TrustRadius Reviewer

Likelihood to Renew

ConvergeHub

No score
No answers yet
No answers on this topic

Oracle Siebel Enterprise Marketing Suite (discontinued)

Oracle Siebel Enterprise Marketing Suite (discontinued) 10.0
Based on 1 answer
A very conservative data security policy limits the organization to a hosted solution. At particular issue is the tendency of cloud based CRMs to have data centres based in the US, a major issue for Canadian consumers. Once you have integrated a system of this size and complexity, and have the staff resources to utilize it effectively, it's hard to justify a move to an alternative. Consider Siebel if you are a conservatively run organization with a large database of customers and a big marketing team
Anonymous | TrustRadius Reviewer

Alternatives Considered

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

Oracle Siebel Enterprise Marketing Suite (discontinued)

I would say honestly they are both really good programs. They would compliment each other quite well if they weren't competition. They both offer great opportunities for success and both have areas which need improvement. Overall, however, they are worth a shot.
Kenyata Garner | TrustRadius Reviewer

Return on Investment

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

Oracle Siebel Enterprise Marketing Suite (discontinued)

  • It has increased the business tactics as we have added more clients who wish to use this technology.
Lokesh Yadav | TrustRadius Reviewer

Screenshots

Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

Oracle Siebel Enterprise Marketing Suite (discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Oracle Siebel Enterprise Marketing Suite (discontinued) Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

ConvergeHub
8.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
8.0

Likelihood to Renew

ConvergeHub
Oracle Siebel Enterprise Marketing Suite (discontinued)
10.0

Add comparison