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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Conversica

    Score4 out of 10
    Mid-Size Companies (51-1,000 employees)
    Conversica provides lead management software for marketing, inside sales and sales groups.

    $1,499

    per installation

    DataRobot

    Score8.2 out of 10
    N/AThe DataRobot AI Platform is presented as a solution that accelerates and democratizes data science by automating the end-to-end journey from data to value and allows users to deploy AI applications at scale. DataRobot provides a centrally governed platform that gives users AI to drive business outcomes, that is available on the user's cloud platform-of-choice, on-premise, or as a fully-managed service. The solutions include tools providing data preparation enabling users to explore and…

    $0

    Pricing
    ConversicaDataRobot
    Editions & Modules
    Starter Edition
    $1,499
    per installation
    No answers on this topic
    Offerings
    Pricing Offerings
    ConversicaDataRobot
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsA Conversica subscription includes an unlimited number of seats for marketers, sales reps and managers. Different editions include different levels of functionality to match your needs. The service is a monthly subscription with an annual commitment.—
    More Pricing Information
    Community Pulse
    ConversicaDataRobot
    Considered Both Products
    Conversica
    No answer on this topic
    DataRobot
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    93%
    Would buy again
    54 Answers
    Delivers good value for the price
    No answers on this topic
    92%
    Delivers good value for the price
    48 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    55 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    90%
    Lived up to sales and marketing promises
    46 Answers
    Implementation went as expected
    No answers on this topic
    90%
    Implementation went as expected
    44 Answers
    Best Alternatives
    ConversicaDataRobot
    Small Businesses
    No answers on this topic
    Saturn Cloud
    Score7.8 out of 10
    Medium-sized Companies
    Piper the AI SDR by Qualified
    Score8.9 out of 10
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ConversicaDataRobot
    Likelihood to Recommend
    9.3
    (95 ratings)
    8.6
    (59 ratings)
    Likelihood to Renew
    8.5
    (6 ratings)
    6.3
    (4 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.9
    (73 ratings)
    8.2
    (5 ratings)
    Implementation Rating
    8.1
    (49 ratings)
    -
    (0 ratings)
    User Testimonials
    ConversicaDataRobot
    Likelihood to Recommend
    Conversica
    Conversica is an excellent tool if you have a large database of potential students, sales leads, or other forms of potential customers/users. It does not replace human interaction, but instead supplements it - allowing your admissions/sales/retention team to spend their time with those individuals that are in most need of assistance - whether that be because they are "hot leads" for a sale, students with a sincere interest, or customers needing assistance beyond the capabilities of an automatic system.
    Incentivized
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    DataRobot
    DataRobot can be used for risk assessment, such as predicting the likelihood of loan default. It can handle both classification and regression tasks effectively. It relies on historical data for model training. If you have limited historical data or the data quality is poor, it may not be the best choice as it requires a sufficient amount of high-quality data for accurate model building.
    Incentivized
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    Pros
    Conversica
    • Conversica is great at working low level leads and surfacing those that are in fact interested in your product or service.
    • Conversica is also useful in weeding out leads that are not strong.
    • Since Conversica is sending emails to various prospects, customers and opportunities, it allows sales, account managers, service etc, to focus on other activities, thereby saving time and freeing up resources.
    Incentivized
    Read full review
    DataRobot
    • DataRobot helps, with algorithms, to analyze and decipher numerous machine-learning techniques in order to provide models to assist in company-wide decision making.
    • Our DataRobot program puts on an "even playing field" the strength of auto-machine learning and allows us to make decisions in an extremely timely manner. The speed is consistent without being offset by errors or false-negatives.
    • It encompasses many desired techniques that help companies in general, to reconfigure in to artificial intelligence driven firms, with little to no inconvenience.
    Incentivized
    Read full review
    Cons
    Conversica
    • The method of standing up campaigns can be a little tedious for administrators because it uses copy/paste of Salesforce Campaign ID instead of just searching for active Salesforce campaigns.
    • Understanding the conversation path options that the AI could take is improving greatly, but can still use some improvements for admin awareness when standing up a new conversation.
    • Understanding what conversation types exist and how they differ from one another is sometimes difficult to self-serv, but the Conversica team is always very good about helping out explaining these.
    Incentivized
    Read full review
    DataRobot
    • The platform itself is very complicated. It probably can't function well without being complicated, but there is a big training curve to get over before you can effectively use it. Even I'm not sure if I'm effectively using it now.
    • The suggested model DataRobot deploys often not the best model for our purposes. We've had to do a lot of testing to make sure what model is the best. For regressive models, DataRobot does give you a MASE score but, for some reason, often doesn't suggest the best MASE score model.
    • The software will give you errors if output files are not entered correctly but will not exactly tell you how to fix them. Perhaps that is complicated, but being able to download a template with your data for an output file in the correct format would be nice.
    Incentivized
    Read full review
    Likelihood to Renew
    Conversica
    Tool is extremely powerful but comes with a heavy price tag. As long as we close more than 30 deals with year with Conversica's assistance it will be an easy choice to renew. If we don't we will have to figure out if these funds are best spent in other lead generation places.
    Read full review
    DataRobot
    DataRobot presents a machine-learning platform designed by data scientists from an array of backgrounds, to construct and develop precise predictive modeling in a fraction of the time previously taken. The tech invloved addresses the critical shortage of data scientists by changing the speed and economics of predictive analytics. DataRobot utilizes parallel processing to evaluate models in R, Python, Spark MLlib, H2O and other open source databases. It searches for possible permutations and algorithms, features, transformation, processes, steps and tuning to yield the best models for the dataset and predictive goal.
    Incentivized
    Read full review
    Usability
    Conversica
    Standalone, it's very easy to use. It becomes a little more complicated when you're working with it as an integration in Salesforce.
    Incentivized
    Read full review
    DataRobot
    No answers on this topic
    Support Rating
    Conversica
    Our account manager and support rep have been extremely helpful in helping us get the system where we wanted it. Given our original use case as a lead qualifier, a lot of the conversations needed to be altered or exceptions created in order to provide the customization we needed. Our AM and support rep were able to accommodate most of our requests and were extremely helpful in working with us on a solution.
    Incentivized
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    DataRobot
    As I am writing this report I am participating with Datarobot Engineers in an complex environment and we have their whole support. We are in Mexico and is not common to have this commitment from companies without expensive contract services. Installing is on premise and the client does not want us to take control and they, the client, is also limited because of internal IT regulations ,,, soo we are just doing magic and everybody is committed.
    Incentivized
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    Implementation Rating
    Conversica
    The implementation went smoothly. The only advice I would give for anybody looking to integrate Conversica with Salesforce is to ensure that either you or somebody within your organization has experience with process builder as you'll need to create some processes to force your leads into Salesforce campaigns for the Conversica system to pick them up.
    Incentivized
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    DataRobot
    No answers on this topic
    Alternatives Considered
    Conversica
    I haven't looked into many other conversational ai products - we received a solid recommendation about using this and have been happy with the process and experience. Price was also pretty good, so we didn't feel a need to shop around on that front. If things change I'll do that homework, but we're happy for now
    Incentivized
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    DataRobot
    I've done machine learning through python before, however having to code and test each model individually was very time consuming and required a lot of expertise. The data Robot approach, is an excellent way of getting to a well placed starting point. You can then pick up the model from there and fine tune further if you need.
    Incentivized
    Read full review
    Return on Investment
    Conversica
    • We have found that each conversation type has a different ROI. Some are very hard to report off of, whereas others are easy. this is because some are more built around building awareness of what we offer where they may not purchase it for months down the line.
    • Has helped us to save on salaries. If staff were to try to do the same thing our AI Assistant does, it would take them many hours to be as successful.
    Incentivized
    Read full review
    DataRobot
    • We have been able to cut costs by not buying leads that we will not be able to sell on
    • We have been able to deploy loan eligibility reporting which brought in new business
    • We have been able to improve the performance of our credit providers and our partners which has helped to retain business
    Incentivized
    Read full review
    ScreenShots

    Conversica Screenshots

    Screenshot of Dashboard showing an overview of important metrics, like response rates, hot leads and top-performing lead sources

    DataRobot Screenshots

    Screenshot of Decision FlowsScreenshot of No Code App BuilderScreenshot of AI AppsScreenshot of Automated Time SeriesScreenshot of MLOpsScreenshot of Model Insights