Conversica vs. Nuance Digital Engagement Platform
Conversica vs. Nuance Digital Engagement Platform
Product | Rating | Most Used By | Product Summary | Starting Price |
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Conversica | Mid-Size Companies (51-1,000 employees) | Conversica provides lead management software for marketing, inside sales and sales groups. | $1,499 per installation | |
Nuance Digital Engagement Platform | N/A | The Nuance Digital Engagement Platform is a customer engagement platform featuring customer targeting, omni-channel customer interaction management, and an integration framework for apps and platforms used for contact (e.g. live chat), with automation and workforce management features (agent monitoring, coaching) as well. It is based on the TouchCommerce Conversation Platform acquired with TouchCommerce in 2016. | N/A |
Conversica | Nuance Digital Engagement Platform | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | A Conversica subscription includes an unlimited number of seats for marketers, sales reps and managers. Different editions include different levels of functionality to match your needs. The service is a monthly subscription with an annual commitment. | — | ||||||||||||||
More Pricing Information |
Conversica | Nuance Digital Engagement Platform | |
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Top Pros |
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Top Cons |
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Conversica | Nuance Digital Engagement Platform | |
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Small Businesses | ZoomInfo Chat Score 9.1 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Conversica | Nuance Digital Engagement Platform | |
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Likelihood to Recommend | 9.3 (95 ratings) | - (0 ratings) |
Likelihood to Renew | 8.5 (6 ratings) | - (0 ratings) |
Usability | 9.0 (1 ratings) | - (0 ratings) |
Support Rating | 8.9 (73 ratings) | - (0 ratings) |
Implementation Rating | 8.1 (49 ratings) | - (0 ratings) |
Conversica | Nuance Digital Engagement Platform | |
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Likelihood to Recommend | Conversica | Nuance No answers on this topic |
Pros | Conversica | Nuance No answers on this topic |
Cons | Conversica | Nuance No answers on this topic |
Likelihood to Renew | Conversica | Nuance No answers on this topic |
Usability | Conversica | Nuance No answers on this topic |
Support Rating | Conversica | Nuance No answers on this topic |
Implementation Rating | Conversica | Nuance No answers on this topic |
Alternatives Considered | Conversica | Nuance No answers on this topic |
Return on Investment | Conversica | Nuance No answers on this topic |
ScreenShots | Conversica Screenshots |