Conversica vs. Webex Engage
Conversica vs. Webex Engage
Product | Rating | Most Used By | Product Summary | Starting Price |
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Conversica | Mid-Size Companies (51-1,000 employees) | Conversica provides lead management software for marketing, inside sales and sales groups. | $1,499 per installation | |
Webex Engage | N/A | From SMS, chat to messaging apps, Webex Engage (including the former IMIchat) equips agents with one interface to increase productivity and deliver the support customers expect. It supports both proactive agent and customer-initiated contact, so agents can have live conversations with customers over SMS, Live Chat, Apple Messages for Business, WhatsApp, Facebook Messenger, Twitter, and email. | N/A |
Conversica | Webex Engage | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | A Conversica subscription includes an unlimited number of seats for marketers, sales reps and managers. Different editions include different levels of functionality to match your needs. The service is a monthly subscription with an annual commitment. | — | ||||||||||||||
More Pricing Information |
Conversica | Webex Engage | |
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Top Pros |
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Top Cons |
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Conversica | Webex Engage | |
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Small Businesses | ZoomInfo Chat Score 9.0 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Conversica | Webex Engage | |
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Likelihood to Recommend | 9.3 (95 ratings) | - (0 ratings) |
Likelihood to Renew | 8.5 (6 ratings) | - (0 ratings) |
Usability | 9.0 (1 ratings) | - (0 ratings) |
Support Rating | 8.9 (73 ratings) | - (0 ratings) |
Implementation Rating | 8.1 (49 ratings) | - (0 ratings) |
Conversica | Webex Engage | |
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Likelihood to Recommend | Conversica | Cisco No answers on this topic |
Pros | Conversica | Cisco No answers on this topic |
Cons | Conversica | Cisco No answers on this topic |
Likelihood to Renew | Conversica | Cisco No answers on this topic |
Usability | Conversica | Cisco No answers on this topic |
Support Rating | Conversica | Cisco No answers on this topic |
Implementation Rating | Conversica | Cisco No answers on this topic |
Alternatives Considered | Conversica | Cisco No answers on this topic |
Return on Investment | Conversica | Cisco No answers on this topic |
ScreenShots | Conversica Screenshots |