What users are saying about
3 Ratings
18 Ratings
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Score 9.4 out of 100
3 Ratings
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Score 7 out of 100

Feature Set Ratings

  • Convert Experiences ranks higher in 3 feature sets: Testing and Experimentation, Audience Segmentation & Targeting, Results and Analysis

Testing and Experimentation

9.0

Convert Experiences

90%
7.5

Frosmo

75%
Convert Experiences ranks higher in 14/19 features

a/b experiment testing

9.7
97%
9 Ratings
7.0
70%
2 Ratings

Split URL testing

7.9
79%
8 Ratings
8.0
80%
2 Ratings

Multivariate testing

9.7
97%
9 Ratings
7.0
70%
2 Ratings

Multi-page/funnel testing

9.8
98%
8 Ratings
7.0
70%
2 Ratings

Cross-browser testing

9.9
99%
5 Ratings
8.0
80%
2 Ratings

Mobile app testing

9.1
91%
3 Ratings
7.0
70%
2 Ratings

Test significance

9.7
97%
9 Ratings
7.0
70%
2 Ratings

Visual / WYSIWYG editor

8.1
81%
7 Ratings
8.0
80%
2 Ratings

Advanced code editor

9.8
98%
8 Ratings
8.0
80%
2 Ratings

Page surveys

9.1
91%
1 Rating
6.0
60%
2 Ratings

Visitor recordings

9.1
91%
1 Rating
7.0
70%
2 Ratings

Preview mode

7.7
77%
6 Ratings
8.0
80%
2 Ratings

Test duration calculator

7.4
74%
6 Ratings
8.0
80%
2 Ratings

Experiment scheduler

6.9
69%
5 Ratings
7.0
70%
2 Ratings

Experiment workflow and approval

9.1
91%
2 Ratings
8.0
80%
2 Ratings

Dynamic experiment activation

8.9
89%
2 Ratings
9.0
90%
2 Ratings

Client-side tests

9.9
99%
5 Ratings
8.0
80%
2 Ratings

Server-side tests

8.9
89%
3 Ratings
7.0
70%
2 Ratings

Mutually exclusive tests

9.5
95%
2 Ratings
8.0
80%
2 Ratings

Audience Segmentation & Targeting

8.7

Convert Experiences

87%
7.5

Frosmo

75%
Convert Experiences ranks higher in 3/4 features

Standard visitor segmentation

9.6
96%
8 Ratings
8.0
80%
2 Ratings

Behavioral visitor segmentation

9.6
96%
7 Ratings
7.0
70%
2 Ratings

Traffic allocation control

7.1
71%
8 Ratings
8.0
80%
2 Ratings

Website personalization

8.5
85%
7 Ratings
7.0
70%
2 Ratings

Results and Analysis

9.2

Convert Experiences

92%
7.4

Frosmo

74%
Convert Experiences ranks higher in 9/10 features

Heatmap tool

9.1
91%
1 Rating
7.0
70%
2 Ratings

Click analytics

10.0
100%
3 Ratings
7.0
70%
2 Ratings

Scroll maps

9.1
91%
1 Rating
7.0
70%
2 Ratings

Form fill analysis

9.1
91%
1 Rating
8.0
80%
2 Ratings

Conversion tracking

9.9
99%
7 Ratings
8.0
80%
2 Ratings

Goal tracking

9.5
95%
8 Ratings
7.0
70%
2 Ratings

Test reporting

9.8
98%
7 Ratings
7.0
70%
2 Ratings

Results segmentation

9.3
93%
6 Ratings
8.0
80%
2 Ratings

CSV export

9.2
92%
4 Ratings
7.0
70%
2 Ratings

Experiments results dashboard

7.2
72%
8 Ratings
8.0
80%
1 Rating

Attribute Ratings

  • Convert Experiences is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

9.8

Convert Experiences

98%
16 Ratings
7.0

Frosmo

70%
2 Ratings

Likelihood to Renew

9.1

Convert Experiences

91%
1 Rating

Frosmo

N/A
0 Ratings

Usability

8.0

Convert Experiences

80%
1 Rating

Frosmo

N/A
0 Ratings

Support Rating

9.6

Convert Experiences

96%
17 Ratings
9.0

Frosmo

90%
2 Ratings

Likelihood to Recommend

Convert Experiences

Definitely well suited for budget conscious companies that want a solid array of functionality but without having to pay an exorbitant amount. Great for marketing and analytics team members that need the ability to get in and set up tests w/o dev assistance. But, functionality is there for developers to get in and set up more complicated tests.
Scot Chandler | TrustRadius Reviewer

Frosmo

It was SO easy getting started. The fact that I was led through a step-by-step process when first joining was a GAME CHANGER. I have found it pretty easy to use for editing or creating email campaigns. It's good value for your buck!
katherine henz | TrustRadius Reviewer

Pros

Convert Experiences

  • Over the top powerful Javascript enabled targeting. This feature is called DMP Profiling and is available in the Pro Plan, currently only +$100 more than the plus plan. An article explaining this feature is here for further reading: https://convert.zendesk.com/hc/en-us/articles/206631623-Target-experiment-based-on-a-custom-Javascript-condition-that-evaluates-true-at-a-later-stage. I wrote up a much longer explanation but TR broke it up weirdly. The gist is that you can powerfully use JS to target. This allows me to target users in our SPA in incredibly advanced ways. I can walk their entire history model and assign them an audience value, or I can exclude them. It's MUCH more powerful than just a "Site Area" tool. We recently used it against 900K users to check if they had written a review of their apartment or not yet. This allowed me to only expose the user on the homepage to an experiment that prompted them to write a review while excluding users that couldn't write a review from the experiment (because they had already written one). The experiment converted 50% better than what we do now, generating 9k reviews in a matter of hours.
  • Audience targeting IN ADDITION to all that fancy DMP targeting. This means I can define demographics or other data as a qualifier AS WELL as the previously mentioned qualifier. This can be setup in so many ways: Traffic source, Visitor Data, Include / Exclude users part of a current experiment (!!), Date/Time, Device/Browser/OS, JS Conditon
  • Real-time reporting that makes sense to the whole company to view. Seriously, I can share a Convert Report to any level of intelligence on my team and they understand what's happening.
  • Audiences and Goals are saved as presets, so your entire team can use them. Using the example above, we have an audience called "Wrote a Review" that we exclude from the Review Prompt treatments.
  • Their customer support is seriously fast at answering questions. I've never had to wait more than a day.
Ken Hanson | TrustRadius Reviewer

Frosmo

  • Customize web content to cater to the specific needs of our potential clients
  • Ability to assess the interests and preferences of potential clients
Anonymous | TrustRadius Reviewer

Cons

Convert Experiences

  • We are aggressive testers and have demanding clients, and if there was any part of the Convert platform where I'd like to see improvement, it would be in the reporting section where I feel a vertical report could present in a more readable fashion to the users.
Anonymous | TrustRadius Reviewer

Frosmo

  • Importing contacts is still buggy.
  • Customers on the free plan have restricted access to customer service.
katherine henz | TrustRadius Reviewer

Pricing Details

Convert Experiences

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$999 per month

Convert Experiences Editions & Modules

Edition
EXPERT 1$1,3991
EXPERT 2$2,6991
GROWTH$9991
  1. per month
Additional Pricing Details
1. Flexible payment plans - start an annual contract or pay by month. 2. Pricing is not feature dependent. Some features like integrations, goals, Live Logs are necessary to test successfully. This is why we cap by tested users - basically visitors who have been bucketed to see a variation and are unique to that variation. As a result your app tested users are always

Frosmo

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

Frosmo Editions & Modules

Additional Pricing Details

Likelihood to Renew

Convert Experiences

Convert Experiences 9.1
Based on 1 answer
Couldn't live without this, no other tool does precisely what we need them to do
Ken Hanson | TrustRadius Reviewer

Frosmo

No score
No answers yet
No answers on this topic

Usability

Convert Experiences

Convert Experiences 8.0
Based on 1 answer
To use the platform in the context of developing enhanced tests that stretch the platform there is as with most things a learning curve. However, if you're a casual user or have standard experiments that you wish to run you would be easily able to hit the ground running.
Anonymous | TrustRadius Reviewer

Frosmo

No score
No answers yet
No answers on this topic

Support Rating

Convert Experiences

Convert Experiences 9.6
Based on 17 answers
I use support only in very emergency cases. The support hasn't been very helpful and suggests the problem is on my site
Art Bukowski | TrustRadius Reviewer

Frosmo

Frosmo 9.0
Based on 2 answers
Frosmo's customer support team has been outstanding in resolving issues and offering timely assistance to all of our queries. They hardly miss service deadlines and are accommodating of our requests. However, scheduling for an on-site training or a similar activity is cumbersome and often requires multiple rescheduling.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Convert Experiences

Convert was selected based on price point, feature set, and UI/UX. All three are very friendly to new testers and small to mid-market size companies. Their UI and tool workflow is the best out of all of the non-enterprise solutions that I have tried. There is some small room for improvement, but that only really affects power users or tests that require significant coding/development work to execute.
Matt Beischel | TrustRadius Reviewer

Frosmo

Frosmo is quite uncomplicated and simple to operate compared to the above mentioned products. Not only does it offer online training to integrate their programs into our work setting, but also provides timely customer support. Other programs are more susceptible to information hacks and are less secure to operate than Frosmo
Anonymous | TrustRadius Reviewer

Return on Investment

Convert Experiences

  • Using Convert has allowed us to make quick decisions on site edits and price changes. Seeing and sharing quick results makes our operations much more profitable.
  • Connecting the tests with Shopify has produced very valuable and timely results that we can act upon as soon as we see statistically significant results.
Scot Chandler | TrustRadius Reviewer

Frosmo

  • It helps me reach out to prospective clients every day
katherine henz | TrustRadius Reviewer

Screenshots

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