What users are saying about
18 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.4 out of 100
Based on 18 reviews and ratings
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7 out of 100
Based on 3 reviews and ratings
Feature Set Ratings
- Convert Experiences ranks higher in 3 feature sets: Testing and Experimentation, Audience Segmentation & Targeting, Results and Analysis
Testing and Experimentation

9.0
Convert Experiences
90%

7.5
Frosmo
75%
Convert Experiences ranks higher in 14/19 features
Convert Experiences ranks higher in 14/19 features
a/b experiment testing

9.7
97%
9 Ratings

7.0
70%
2 Ratings
Split URL testing

7.9
79%
8 Ratings

8.0
80%
2 Ratings
Multivariate testing

9.7
97%
9 Ratings

7.0
70%
2 Ratings
Multi-page/funnel testing

9.8
98%
8 Ratings

7.0
70%
2 Ratings
Cross-browser testing

9.9
99%
5 Ratings

8.0
80%
2 Ratings
Mobile app testing

9.1
91%
3 Ratings

7.0
70%
2 Ratings
Test significance

9.7
97%
9 Ratings

7.0
70%
2 Ratings
Visual / WYSIWYG editor

8.1
81%
7 Ratings

8.0
80%
2 Ratings
Advanced code editor

9.8
98%
8 Ratings

8.0
80%
2 Ratings
Page surveys

9.1
91%
1 Rating

6.0
60%
2 Ratings
Visitor recordings

9.1
91%
1 Rating

7.0
70%
2 Ratings
Preview mode

7.7
77%
6 Ratings

8.0
80%
2 Ratings
Test duration calculator

7.4
74%
6 Ratings

8.0
80%
2 Ratings
Experiment scheduler

6.9
69%
5 Ratings

7.0
70%
2 Ratings
Experiment workflow and approval

9.1
91%
2 Ratings

8.0
80%
2 Ratings
Dynamic experiment activation

8.9
89%
2 Ratings

9.0
90%
2 Ratings
Client-side tests

9.9
99%
5 Ratings

8.0
80%
2 Ratings
Server-side tests

8.9
89%
3 Ratings

7.0
70%
2 Ratings
Mutually exclusive tests

9.5
95%
2 Ratings

8.0
80%
2 Ratings
Audience Segmentation & Targeting

8.7
Convert Experiences
87%

7.5
Frosmo
75%
Convert Experiences ranks higher in 3/4 features
Convert Experiences ranks higher in 3/4 features
Standard visitor segmentation

9.6
96%
8 Ratings

8.0
80%
2 Ratings
Behavioral visitor segmentation

9.6
96%
7 Ratings

7.0
70%
2 Ratings
Traffic allocation control

7.1
71%
8 Ratings

8.0
80%
2 Ratings
Website personalization

8.5
85%
7 Ratings

7.0
70%
2 Ratings
Results and Analysis

9.2
Convert Experiences
92%

7.4
Frosmo
74%
Convert Experiences ranks higher in 9/10 features
Convert Experiences ranks higher in 9/10 features
Heatmap tool

9.1
91%
1 Rating

7.0
70%
2 Ratings
Click analytics

10.0
100%
3 Ratings

7.0
70%
2 Ratings
Scroll maps

9.1
91%
1 Rating

7.0
70%
2 Ratings
Form fill analysis

9.1
91%
1 Rating

8.0
80%
2 Ratings
Conversion tracking

9.9
99%
7 Ratings

8.0
80%
2 Ratings
Goal tracking

9.5
95%
8 Ratings

7.0
70%
2 Ratings
Test reporting

9.8
98%
7 Ratings

7.0
70%
2 Ratings
Results segmentation

9.3
93%
6 Ratings

8.0
80%
2 Ratings
CSV export

9.2
92%
4 Ratings

7.0
70%
2 Ratings
Experiments results dashboard

7.2
72%
8 Ratings

8.0
80%
1 Rating
Attribute Ratings
- Convert Experiences is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend

9.8
Convert Experiences
98%
16 Ratings

7.0
Frosmo
70%
2 Ratings
Likelihood to Renew

9.1
Convert Experiences
91%
1 Rating

Frosmo
N/A
0 Ratings
Usability

8.0
Convert Experiences
80%
1 Rating

Frosmo
N/A
0 Ratings
Support Rating

9.6
Convert Experiences
96%
17 Ratings

9.0
Frosmo
90%
2 Ratings
Likelihood to Recommend
Convert Experiences
Definitely well suited for budget conscious companies that want a solid array of functionality but without having to pay an exorbitant amount. Great for marketing and analytics team members that need the ability to get in and set up tests w/o dev assistance. But, functionality is there for developers to get in and set up more complicated tests.
Senior Consultant
CRO SolutionsMarketing and Advertising, 1-10 employees
Frosmo
It was SO easy getting started. The fact that I was led through a step-by-step process when first joining was a GAME CHANGER. I have found it pretty easy to use for editing or creating email campaigns. It's good value for your buck!
Sales And Marketing Specialist
Road Runner Moving and StorageMarketing and Advertising, 201-500 employees
Pros
Convert Experiences
- Over the top powerful Javascript enabled targeting. This feature is called DMP Profiling and is available in the Pro Plan, currently only +$100 more than the plus plan. An article explaining this feature is here for further reading: https://convert.zendesk.com/hc/en-us/articles/206631623-Target-experiment-based-on-a-custom-Javascript-condition-that-evaluates-true-at-a-later-stage. I wrote up a much longer explanation but TR broke it up weirdly. The gist is that you can powerfully use JS to target. This allows me to target users in our SPA in incredibly advanced ways. I can walk their entire history model and assign them an audience value, or I can exclude them. It's MUCH more powerful than just a "Site Area" tool. We recently used it against 900K users to check if they had written a review of their apartment or not yet. This allowed me to only expose the user on the homepage to an experiment that prompted them to write a review while excluding users that couldn't write a review from the experiment (because they had already written one). The experiment converted 50% better than what we do now, generating 9k reviews in a matter of hours.
- Audience targeting IN ADDITION to all that fancy DMP targeting. This means I can define demographics or other data as a qualifier AS WELL as the previously mentioned qualifier. This can be setup in so many ways: Traffic source, Visitor Data, Include / Exclude users part of a current experiment (!!), Date/Time, Device/Browser/OS, JS Conditon
- Real-time reporting that makes sense to the whole company to view. Seriously, I can share a Convert Report to any level of intelligence on my team and they understand what's happening.
- Audiences and Goals are saved as presets, so your entire team can use them. Using the example above, we have an audience called "Wrote a Review" that we exclude from the Review Prompt treatments.
- Their customer support is seriously fast at answering questions. I've never had to wait more than a day.
Growth Lead
Modern MessageComputer Software, 11-50 employees
Frosmo
- Customize web content to cater to the specific needs of our potential clients
- Ability to assess the interests and preferences of potential clients

Verified User
Supervisor in Manufacturing
Biotechnology Company, 51-200 employeesCons
Convert Experiences
- We are aggressive testers and have demanding clients, and if there was any part of the Convert platform where I'd like to see improvement, it would be in the reporting section where I feel a vertical report could present in a more readable fashion to the users.

Verified User
Manager in Information Technology
Marketing & Advertising Company, 1-10 employeesFrosmo
- Importing contacts is still buggy.
- Customers on the free plan have restricted access to customer service.
Sales And Marketing Specialist
Road Runner Moving and StorageMarketing and Advertising, 201-500 employees
Pricing Details
Convert Experiences
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$999 per month
Convert Experiences Editions & Modules
Edition
EXPERT 1 | $1,3991 |
---|---|
EXPERT 2 | $2,6991 |
GROWTH | $9991 |
- per month
Additional Pricing Details
1. Flexible payment plans - start an annual contract or pay by month. 2. Pricing is not feature dependent. Some features like integrations, goals, Live Logs are necessary to test successfully. This is why we cap by tested users - basically visitors who have been bucketed to see a variation and are unique to that variation. As a result your app tested users are always = your site's net traffic.Frosmo
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
—Frosmo Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
Convert Experiences
Convert Experiences 9.1
Based on 1 answer
Couldn't live without this, no other tool does precisely what we need them to do
Growth Lead
Modern MessageComputer Software, 11-50 employees
Frosmo
No score
No answers yet
No answers on this topic
Usability
Convert Experiences
Convert Experiences 8.0
Based on 1 answer
To use the platform in the context of developing enhanced tests that stretch the platform there is as with most things a learning curve. However, if you're a casual user or have standard experiments that you wish to run you would be easily able to hit the ground running.

Verified User
Manager in Information Technology
Marketing & Advertising Company, 1-10 employeesFrosmo
No score
No answers yet
No answers on this topic
Support Rating
Convert Experiences
Convert Experiences 9.6
Based on 17 answers
I use support only in very emergency cases. The support hasn't been very helpful and suggests the problem is on my site
CRO, UX and GA specialist
From Poland With DevRetail, 11-50 employees
Frosmo
Frosmo 9.0
Based on 2 answers
Frosmo's customer support team has been outstanding in resolving issues and offering timely assistance to all of our queries. They hardly miss service deadlines and are accommodating of our requests. However, scheduling for an on-site training or a similar activity is cumbersome and often requires multiple rescheduling.

Verified User
Supervisor in Manufacturing
Biotechnology Company, 51-200 employeesAlternatives Considered
Convert Experiences
Convert was selected based on price point, feature set, and UI/UX. All three are very friendly to new testers and small to mid-market size companies. Their UI and tool workflow is the best out of all of the non-enterprise solutions that I have tried. There is some small room for improvement, but that only really affects power users or tests that require significant coding/development work to execute.
Founder & CEO
Corvus CROInternet, 1-10 employees
Frosmo
Frosmo is quite uncomplicated and simple to operate compared to the above mentioned products. Not only does it offer online training to integrate their programs into our work setting, but also provides timely customer support. Other programs are more susceptible to information hacks and are less secure to operate than Frosmo

Verified User
Supervisor in Manufacturing
Biotechnology Company, 51-200 employeesReturn on Investment
Convert Experiences
- Using Convert has allowed us to make quick decisions on site edits and price changes. Seeing and sharing quick results makes our operations much more profitable.
- Connecting the tests with Shopify has produced very valuable and timely results that we can act upon as soon as we see statistically significant results.
Senior Consultant
CRO SolutionsMarketing and Advertising, 1-10 employees
Frosmo
- It helps me reach out to prospective clients every day
Sales And Marketing Specialist
Road Runner Moving and StorageMarketing and Advertising, 201-500 employees