What users are saying about
2 Ratings
17 Ratings
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Score 9.1 out of 100
2 Ratings
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Score 8 out of 100

Likelihood to Recommend

Convert Experiences

Definitely well suited for budget conscious companies that want a solid array of functionality but without having to pay an exorbitant amount. Great for marketing and analytics team members that need the ability to get in and set up tests w/o dev assistance. But, functionality is there for developers to get in and set up more complicated tests.
Scot Chandler | TrustRadius Reviewer

Frosmo

Organizations that rely on business-to-customer driven revenue accumulation should consider using this program. The robust AI and machine learning backbone of this software can effectively screen the customer's interest, which can then be targeted by organizations. Moreover, there are several tools to help learn about the different functionalities of this program that make its applicability superior over others.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Testing and Experimentation

Convert Experiences
8.7
Frosmo
8.3
a/b experiment testing
Convert Experiences
8.9
Frosmo
8.0
Split URL testing
Convert Experiences
8.0
Frosmo
9.0
Multivariate testing
Convert Experiences
8.6
Frosmo
9.0
Multi-page/funnel testing
Convert Experiences
8.7
Frosmo
8.0
Cross-browser testing
Convert Experiences
9.2
Frosmo
9.0
Mobile app testing
Convert Experiences
9.2
Frosmo
9.0
Test significance
Convert Experiences
8.8
Frosmo
8.0
Visual / WYSIWYG editor
Convert Experiences
8.3
Frosmo
7.0
Advanced code editor
Convert Experiences
8.9
Frosmo
8.0
Page surveys
Convert Experiences
9.1
Frosmo
7.0
Visitor recordings
Convert Experiences
9.1
Frosmo
8.0
Preview mode
Convert Experiences
8.2
Frosmo
8.0
Test duration calculator
Convert Experiences
7.7
Frosmo
9.0
Experiment scheduler
Convert Experiences
7.8
Frosmo
8.0
Experiment workflow and approval
Convert Experiences
9.1
Frosmo
9.0
Dynamic experiment activation
Convert Experiences
8.4
Frosmo
8.0
Client-side tests
Convert Experiences
9.4
Frosmo
9.0
Server-side tests
Convert Experiences
8.9
Frosmo
8.0
Mutually exclusive tests
Convert Experiences
9.6
Frosmo
9.0

Audience Segmentation & Targeting

Convert Experiences
8.4
Frosmo
8.5
Standard visitor segmentation
Convert Experiences
8.5
Frosmo
8.0
Behavioral visitor segmentation
Convert Experiences
8.4
Frosmo
9.0
Traffic allocation control
Convert Experiences
8.0
Frosmo
8.0
Website personalization
Convert Experiences
8.5
Frosmo
9.0

Results and Analysis

Convert Experiences
8.8
Frosmo
8.3
Heatmap tool
Convert Experiences
9.1
Frosmo
8.0
Click analytics
Convert Experiences
9.7
Frosmo
8.0
Scroll maps
Convert Experiences
9.1
Frosmo
8.0
Form fill analysis
Convert Experiences
9.1
Frosmo
9.0
Conversion tracking
Convert Experiences
9.2
Frosmo
9.0
Goal tracking
Convert Experiences
8.3
Frosmo
8.0
Test reporting
Convert Experiences
8.8
Frosmo
9.0
Results segmentation
Convert Experiences
7.1
Frosmo
8.0
CSV export
Convert Experiences
9.2
Frosmo
8.0
Experiments results dashboard
Convert Experiences
8.2
Frosmo

Pros

Convert Experiences

  • Over the top powerful Javascript enabled targeting. This feature is called DMP Profiling and is available in the Pro Plan, currently only +$100 more than the plus plan. An article explaining this feature is here for further reading: https://convert.zendesk.com/hc/en-us/articles/206631623-Target-experiment-based-on-a-custom-Javascript-condition-that-evaluates-true-at-a-later-stage. I wrote up a much longer explanation but TR broke it up weirdly. The gist is that you can powerfully use JS to target. This allows me to target users in our SPA in incredibly advanced ways. I can walk their entire history model and assign them an audience value, or I can exclude them. It's MUCH more powerful than just a "Site Area" tool. We recently used it against 900K users to check if they had written a review of their apartment or not yet. This allowed me to only expose the user on the homepage to an experiment that prompted them to write a review while excluding users that couldn't write a review from the experiment (because they had already written one). The experiment converted 50% better than what we do now, generating 9k reviews in a matter of hours.
  • Audience targeting IN ADDITION to all that fancy DMP targeting. This means I can define demographics or other data as a qualifier AS WELL as the previously mentioned qualifier. This can be setup in so many ways: Traffic source, Visitor Data, Include / Exclude users part of a current experiment (!!), Date/Time, Device/Browser/OS, JS Conditon
  • Real-time reporting that makes sense to the whole company to view. Seriously, I can share a Convert Report to any level of intelligence on my team and they understand what's happening.
  • Audiences and Goals are saved as presets, so your entire team can use them. Using the example above, we have an audience called "Wrote a Review" that we exclude from the Review Prompt treatments.
  • Their customer support is seriously fast at answering questions. I've never had to wait more than a day.
Ken Hanson | TrustRadius Reviewer

Frosmo

  • Customize web content to cater to the specific needs of our potential clients
  • Ability to assess the interests and preferences of potential clients
Anonymous | TrustRadius Reviewer

Cons

Convert Experiences

  • We are aggressive testers and have demanding clients, and if there was any part of the Convert platform where I'd like to see improvement, it would be in the reporting section where I feel a vertical report could present in a more readable fashion to the users.
Anonymous | TrustRadius Reviewer

Frosmo

  • Better support across various operating systems
  • Too many ads
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Convert Experiences

Convert Experiences 9.1
Based on 1 answer
Couldn't live without this, no other tool does precisely what we need them to do
Ken Hanson | TrustRadius Reviewer

Frosmo

No score
No answers yet
No answers on this topic

Usability

Convert Experiences

Convert Experiences 8.0
Based on 1 answer
To use the platform in the context of developing enhanced tests that stretch the platform there is as with most things a learning curve. However, if you're a casual user or have standard experiments that you wish to run you would be easily able to hit the ground running.
Anonymous | TrustRadius Reviewer

Frosmo

No score
No answers yet
No answers on this topic

Support Rating

Convert Experiences

Convert Experiences 8.7
Based on 10 answers
I use support only in very emergency cases. The support hasn't been very helpful and suggests the problem is on my site
Art Bukowski | TrustRadius Reviewer

Frosmo

Frosmo 9.0
Based on 1 answer
Frosmo's customer support team has been outstanding in resolving issues and offering timely assistance to all of our queries. They hardly miss service deadlines and are accommodating of our requests. However, scheduling for an on-site training or a similar activity is cumbersome and often requires multiple rescheduling.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Convert Experiences

Convert was selected based on price point, feature set, and UI/UX. All three are very friendly to new testers and small to mid-market size companies. Their UI and tool workflow is the best out of all of the non-enterprise solutions that I have tried. There is some small room for improvement, but that only really affects power users or tests that require significant coding/development work to execute.
Matt Beischel | TrustRadius Reviewer

Frosmo

Frosmo is quite uncomplicated and simple to operate compared to the above mentioned products. Not only does it offer online training to integrate their programs into our work setting, but also provides timely customer support. Other programs are more susceptible to information hacks and are less secure to operate than Frosmo
Anonymous | TrustRadius Reviewer

Return on Investment

Convert Experiences

  • Using Convert has allowed us to make quick decisions on site edits and price changes. Seeing and sharing quick results makes our operations much more profitable.
  • Connecting the tests with Shopify has produced very valuable and timely results that we can act upon as soon as we see statistically significant results.
Scot Chandler | TrustRadius Reviewer

Frosmo

  • Increased product sales
  • Helped find correct target customers
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Convert Experiences

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Frosmo

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Convert Experiences
9.1
Frosmo
8.0

Likelihood to Renew

Convert Experiences
9.1
Frosmo

Usability

Convert Experiences
8.0
Frosmo

Support Rating

Convert Experiences
8.7
Frosmo
9.0

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