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Convio Luminate (discontinued) vs. dlvr.it

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Convio Luminate (discontinued)

    Score6 out of 10
    N/AConvio Luminate was a nonprofit CRM option acquired by Blackbaud that is currently discontinued, and no longer available.N/A

    dlvr.it

    Score5.6 out of 10
    N/Adlvr.it is an event management software system offered by dlvr.it.N/A
    Pricing
    Convio Luminate (discontinued)dlvr.it
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Convio Luminate (discontinued)dlvr.it
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Convio Luminate (discontinued)dlvr.it
    Small Businesses
    Agentforce 360 for Nonprofits
    Score8.6 out of 10
    Whova
    Score9.6 out of 10
    Medium-sized Companies
    DonorPerfect
    Score8.4 out of 10
    Splash
    Score7.7 out of 10
    Enterprises
    Ellucian CRM Advance
    Score5 out of 10
    Webex Events (formerly Socio)
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Convio Luminate (discontinued)dlvr.it
    Likelihood to Recommend
    5.0
    (2 ratings)
    1.2
    (5 ratings)
    Support Rating
    1.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Convio Luminate (discontinued)dlvr.it
    Likelihood to Recommend
    Discontinued Products
    It does great with donor cultivation processes and the workflow feature is top-notch for automating processes. Where it does a less than stellar job is getting it to work more specifically for your organization. Often times building that kind of special feature costs a significant time and money investment and it is something that is hard to transfer when it's time to move to a new database.
    Incentivized
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    dlvr.it
    One thing you need to watch is if your source of content puts out 50 articles a week, it may be too much to automate. You can adjust how many posts get shared per day and there's a limit on the free account. I recommend choosing content sources that publish no more than 5 times a week.
    Read full review
    Pros
    Discontinued Products
    • Luminate takes some of the legwork out of setting up NSPS for nonprofit use of salesforce.
    Incentivized
    Read full review
    dlvr.it
    • Web based with secure login
    • Connects to most social media platforms
    Incentivized
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    Cons
    Discontinued Products
    • Big Investment
    • It's a sales program with a donation management overlay so it has some troubles around reporting.
    Incentivized
    Read full review
    dlvr.it
    • Support of the product was a bit hit and miss. Some of the functionality I enjoyed that made me sign up in the first place like the ability to repost a tweet by clicking on it was taken away suddenly with no explanation. Although it was sort of replaced with EverQueue.
    • The interface was glitchy at times especially around creating categories and timings for bulk post scheduling. Eventually worked around it to make it work for me.
    • No phone app was a major disappointment as I find lots of stuff to post from my mobile.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    Support for the product is horrible; often support will have you bouncing between Blackbaud support and Salesforce support and it's very rare either are able to find simple solutions. Most of the time the solutions almost always cost money and hiring consultants which, for a smaller organization, means not being able to achieve proper solutions.
    Incentivized
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    dlvr.it
    Problems are quickly worked out with their support. I haven't had any issues except in the initial setup, and their support folks walked me through it.
    Incentivized
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    Alternatives Considered
    Discontinued Products
    Of the databases I have used, Luminate CRM is my least favorite. However, it is powerful and large enough to function adequately for a large nonprofit; I couldn't say the same for some of Blackbaud's smaller products. We definitely need the full Luminate Suite (Luminate Online, Team Raiser, etc.,) to make it work, though - and we're constantly disappointed by the clumsiness of the way all the pieces interact.
    Incentivized
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    dlvr.it
    Buffer and Dlvr.it don't compare as apples to apples, but there are areas where one is better than the other. For price and automating social media posts, Dlvr.it is better, but for content curation I've found Buffer to be easier.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Uncertain; we have not collected data on this. Our Luminate package is quite expensive, though.
    Incentivized
    Read full review
    dlvr.it
    • WASTE OF MONEY as they did literally NOTHING.
    Read full review
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