Convirza vs. MightyCall

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Convirza
Score 9.1 out of 10
N/A
Convirza (formerly LogMyCalls) is a call tracking solution with features such as call recording, push-button accountability, and close rate tracking for every call.N/A
MightyCall
Score 7.7 out of 10
Small Businesses (1-50 employees)
MightyCall's Call Center solution offers a suite of call center management features managed and configured through a simplified interface. Some of these features include: Auto dialers Real-time feedback tools for on-the-spot coaching and quality monitoring. Supervisor Workspace for streamlined management of call center operations. Detailed Agent Reports to facilitate performance analysis and…
$15
per month per user
Pricing
ConvirzaMightyCall
Editions & Modules
No answers on this topic
Core
$15
per month per user
Pro
$23
per month per user
Power
$30
per month per user
Offerings
Pricing Offerings
ConvirzaMightyCall
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsCore - Advanced business phone system Pro - Intelligent cloud call center Power - Call center solution powered by auto dialer
More Pricing Information
Community Pulse
ConvirzaMightyCall
Top Pros
Top Cons
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ConvirzaMightyCall
Small Businesses
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Score 9.4 out of 10
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Score 8.6 out of 10
Bright Pattern Contact Center
Bright Pattern Contact Center
Score 10.0 out of 10
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Revenue.io
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Google Cloud Contact Center AI
Google Cloud Contact Center AI
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ConvirzaMightyCall
Likelihood to Recommend
9.1
(5 ratings)
9.0
(2 ratings)
User Testimonials
ConvirzaMightyCall
Likelihood to Recommend
Convirza
If you want to track specific campaign responses via phone this is the perfect solution, especially if you don't want to wait for someone in IT to program a number for you. There are better sales coaching and monitoring packages and this doesn't try to be that, but it does provide some valuable feedback in that arena.
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MightyCall
I like there is a special notifier that signalizes me about customers’ answers. I’m able to multitask using the platform, to call, and to see-through other tabs to gain important information for customers. They are some failures in App operation which are needed to be corrected. And sometimes my phone number falls into spam.
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Pros
Convirza
  • Allows clients to track & even listen to all the calls that come in through call-tracking.
  • Once you understand how it works, the interface is very easy to navigate to pull up client reports.
  • It is an excellent tool to keep track of the response advertisers are getting when contacting them for resigns.
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MightyCall
No answers on this topic
Cons
Convirza
  • Dynamic call tracking
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MightyCall
No answers on this topic
Alternatives Considered
Convirza
Convirza has all of the features that I need, and I'm not paying a premium for features that I do not want. It is more affordable and easier to implement than the other solutions I have tried. Customer service has also been better--you don't feel like you are just sending a ticket to an anonymous employee.
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MightyCall
The first contact center solution they tried to implement was based on the Asterisk system.This lasted for the first two or three months, the implementation was actually done “on the knee”. Through the same channel that we use now, the percentage of missed calls was about 35%, and this is one of the parameters that we had to improve - But the main thing that we had to do was to increase the efficiency of order processing, which was too low at first" .Solution selectionIn the process of choosing a solution for the contact center, I considered Cisco and Nortel hardware and software solutions, as well as MightyCall Enterprise software solutions.“The MightyCall Enterprise solution is designed to create pre-configured contact center packages for different applications and industries. Other important advantages of this solution for us were the flexibility to customize according to our customer requirements and the price/functionality ratio. Thus, we chose MightyCall Enterprise for our purposes.
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Return on Investment
Convirza
  • It's allowed me to show value to my clients ensuring good, lead-generating campaigns are being continued by my clients.
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MightyCall
No answers on this topic
ScreenShots

MightyCall Screenshots

Screenshot of the MightyCall cloud-based call center solution for small and mid-sized businessesScreenshot of Set UpScreenshot of CommunicationScreenshot of Collaboration & Call RoutingScreenshot of Supervisor Dashboard