Coosto vs. Resolver

Coosto

Resolver

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Coosto	Score 10.0 out of 10	Enterprise companies (1,001+ employees)	Coosto is a single solution for social media applications. Organizations can use this solution to monitor their brand and reputation, respond to questions from their customers, detect leads or plan and publish their social media content in 150 languages and 200 countries. The vendor says their user-friendly interface and unmatched data quality ensures that many people choose their solutions. The vendor says their product is mainly used for: Customer service via…	N/A
Resolver	Score 9.0 out of 10	N/A	Crisp is a Social Media Safety and crisis monitoring firm, boasting technology that is trusted by some of the world’s largest, most well-known brands to provide fast, precise detection of critical issues and crises. Crisp is a Kroll company since the May 2022 acquisition.	N/A

Pricing

Coosto

Resolver

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Coosto	Resolver
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

Entry-level Setup Fee

No setup fee

Additional Details

Custom Pricing. We look at main application, number of users, etc. API integration, inclusion of offline media, inclusion of geographical data and optional consulting require a small additional fee.

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More Pricing Information

Community Pulse
	Coosto	Resolver

Best Alternatives
	Coosto	Resolver
Small Businesses	Simplify360 Score 7.8 out of 10	Egnyte Score 9.5 out of 10
Medium-sized Companies	Mention Score 9.4 out of 10	Forcepoint DLP Score 7.9 out of 10
Enterprises	Social Suite by Reputation.com Score 9.4 out of 10	Forcepoint DLP Score 7.9 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Coosto	Resolver
Likelihood to Recommend	10.0 (3 ratings)	10.0 (1 ratings)

User Testimonials
	Coosto	Resolver
Likelihood to Recommend	Coosto Coosto is an excellent all platform social media management tool, in which you can do (almost) everything. MM Margaret Massop Senior Social Media Manager Read full review	Kroll At $95 per month for unlimited seats, it's the cheapest solution for both support and marketing/sales teams if you need multiple seats. At the same time, everything works so smoothly and efficiently that you'd never believe it is such a cheap tool. Small teams could leverage their Free plan or the Pro tier, however, to get access to advanced features like chatbots or CRM integrations you'd need to get the unlimited package. Magic Browsing is another top feature that allows support teams to see what the client is doing on the website and guide him through the needed steps to troubleshoot any issues Incentivized DM Dennis Maksymov Growth Marketing Manager Read full review
Pros	Coosto Quick, easy to use SQL based search functionality. Simple interface with useful predesigned measures. Incentivized Verified User Anonymous Read full review	Kroll Intuitive chatbot functionality Unlimited number of live agents at one fixed price Real-time assistance with cobrowsing feature A decent number of integrations with popular tools Incentivized DM Dennis Maksymov Growth Marketing Manager Read full review
Cons	Coosto The dashboard is only useable in full screen, not in compartments Rather expensive Bram Koopman Marketeer Read full review	Kroll Number of native integrations could be bigger Additional features for improving conversions like popup banners or guided tours to allow clients to combine multiple tools into one (like Intercom does) Incentivized DM Dennis Maksymov Growth Marketing Manager Read full review
Alternatives Considered	Coosto Coosto is more powerful than the version of Hootsuite we used. MM Margaret Massop Senior Social Media Manager Read full review	Kroll Crisp has fewer auxiliary features that Intercom (popup builder and guided tours is something that comes to mind), however [I feel it] has MUCH better pricing tiers. It does 95% of things Intercom can do at 5% of the price. Both Drift and Freshworks provide similar solutions which are more expensive, but also have technical issues, which resulted in poorer performance of our website Incentivized DM Dennis Maksymov Growth Marketing Manager Read full review
Return on Investment	Coosto Positive impact on communications strategies. Negative impact as product is often used for collecting metrics. Most of Coosto's metrics shouldn't be used for strategic or design decisions. Incentivized Verified User Anonymous Read full review	Kroll Radically increased conversion rates due to proactive chat bots Increased customer satisfaction due to stellar support (built in screen share saves a ton of time for troubleshooting, unlimited number of agents helps to improve response times etc) Saved hours of time of support team Incentivized DM Dennis Maksymov Growth Marketing Manager Read full review
ScreenShots	Coosto Screenshots