Coralogix headquartered in San Francisco aims to help software companies avoid getting lost in their log data by automatically figuring out their production problems. All plans support all Coralogix features and it is available free (up to 1GB of log data), with pricing tiers available based on volume of log data and log retention time, as well as via an enterprise pricing plan.
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FogBugz
Score 7.0 out of 10
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A software project management system used to plan, track and release great software with this lightweight and customizable system that integrates into any project management workflow. FogBugz is designed for software development teams and includes all the project management tools developers need straight out of the box. Users can: Track projects from start to finish - With tasks and subtasks for each case with required details and track them to ensure…
Most Appropriate: Searching for logs, setting alerts on anomalies, multiple container for logs separated by multiple services. Classification of different types of logs. Tracing of requests involving multiple services. Finding the time between different endpoints in the service layer to identify the choke points. Less Appropriate: Duplication of logs can cause an issue for you.
FogBugz has been a very useful tool to our organization, and much preferred over other options we reviewed, mainly JIRA. There are still some improvements needed, but with the fairly recent acquisition by DevFactory, we have a great deal of hope for what is in store given DevFactory's focus and transparency. It seems like both DevFactory and FogBugz customers are eager for substantial improvements on the front-end, but there is/was a great deal of backend housecleaning that definitely needed to take place first.
Tasks, Subtasks, and notes. All three of these areas were critical for our team. Tasks in Fogbugz were a bit easier to see than in more bug based software like Trello or JIRA
The entire screen is used to view a task or case. Clicking on a task or case will open up and take up the entire screen, aside from the sidebar nav columns. I like to see details and I think Fogbugz does this very well, using up as much digital real estate as possible.
Flowcharting in Fogbugz with Creately is nice - instead of getting an exterior flowchart software like Lucidchart, Creately works right in Fogbugz.
The simplicity of a single admin type user is not great because anyone who can create a job or client in the system, can also add and delete users. Content and User administrative rights should be separated.
There are ways to change the terminology/lexicon within the tool, but we are not able to get it to work even after reaching out to tech support. So we are forced to use the system terminology that doesn't match up to our company making training a bit difficult.
There is a subscribe function that you can opt into, there should be a way to add subscribers as you create a new task.
The product is easy to use and integrate. The customer support is at a level of its own. There was never a time we needed help with something, and the support wasn't there to provide all the help needed in a very effective and efficient way. Being proactive, suggesting ways to solve and not just answering questions, and providing more knowledge about how the product should be used.
Think of Coralogix as a proactive teammate rather than just a passive tool. Unlike Datadog or New Relic, where you often pay a steep "tax" to index noise just to catch one error, Coralogix analyzes logs in-stream—saving you from surprise bills when containers get noisy. Its automatic clustering spots hidden issues without you writing endless rules, giving you instant clarity where others force you to dig.
Saves time by quickly allowing Developers to make the necessary notes without getting bogged down in bloated UIs
Has allowed us to look back easily and see the exact code changes made for the exact Case to aid in decisions for current changes, increasing the certainty of the decided path, without regression