Coremetrics / IBM Digital Analytics (discontinued) vs. Denodo

IBM analytics has continued to improve upon the days of being the original core metrics. After using the updated version for quite some time, it has been great at providing the needed analytics to measure ROI and goal performance for our quarterly KPI's. It has resulted in a great increase in web engagements although we are a midsize company, smaller outfits may not need such an expensive option.

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Denodo allows us to create and combine new views to create a
virtual repository and APIs without a single line of code. It is excellent
because it can present connectors with a view format for downstream consumers
by flattening a JSON file. Reading or connecting to various sources and
displaying a tabular view is an excellent feature. The product's technical data
catalog is well-organized.

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Independently Invited by TrustRadius

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• IBM CXA comprises an acquisition called Tealeaf. This tool has deep heritage and this is evident in its present-day capabilities.
• The Universal Behaviour Exchange or UBX puts the concept of personalisation at the forefront. The ability to combine physical (analog) and digital transactions to create the complete picture of a customer journey, is a stand out benefit.
• The solution does not have to involve the purchase of software. IBM CXA can be sold as a service bundled with analytics as a service. This not only lowers the cost of ownership, it gets around one of the principal issues. Strong staff with design and analytical capability to drive the solution and deliver tangible benefits.
• The seamless integration of Watson AI services to help with the heavy lifiting. Watson reinforces the analytical focus this solution has and can learn to recognise situations specific to a company.

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• Database Agnostic: You can easily connect to different environments and mash up data sets.
• The "magic" of data virtualization: No data is created, so data is reported in near-real-time to end users.
• It's easy to use UI for developers. You just connect to a data source, create tables, and join them to other datasets.

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• The user interface is in Flash, which can be very frustrating and slow at times. Apparently, this is to be transitioned in a future release.
• Can only segment the last 93 days of data. Any historical segmentation beyond the 93 days must be run in Explore (which is credit based, and has its own limitations with the number of credits per month, based on the initial contract with IBM).
• Reports can only display 93 days of data at a given time for custom date ranges. There are pre-programmed date ranges setup with IBM during implementation (last week, last month, last quarter etc.), but are not flexible enough to answer more specific questions.
• Certain reports cannot have segments applied, making answering some simple questions a bit more tricky. For example, I can create a segment around mobile devices and apply it to the marketing channels report, but I can't create a marketing channel segment and apply it to the mobile reports.
• Built in API calls allows for nice report design and automation.

• Caching - but I am sure it will be improved by now. There were times when we expected the cache to be refreshed but it was stale.
• Schema generation of endpoints from API response was sometimes incomplete as not all API calls returned all the fields. Will be good to have an ability to load the schema itself (XSD/JSON/Soap XML etc).
• Denodo exposed web services were in preliminary stage when we used; I'm sure it will be improved by now.
• Export/Import deployment, while it was helpful, there were unexpected issues without any errors during deployment. Issues were only identified during testing. Some views were not created properly and did not work. If it was working in the environment from where it was exported from, it should work in the environment where it is imported.

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Independently Invited by TrustRadius

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IBM Digital Analytics is a great solution for our clients and I believe they offer the best solution for the retail space. We have access to IBM support via email or live chat and they can answer many of the reporting questions that come up. IBM is receptive to our feedback of the product so I am confident they will continue making improvements

Very easy to implement and use.

Denodo is very easy to use. It has a user-friendly drag and drop interface. I'm not a fan of the java platform it resides on.

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Never had any issues

As reports are templated, the system is pretty quick. Sometimes you have to wait a bit for a report to render. Or you might have to re-load the page. But there is no real issue here and the system is on par with other similar systems.

Denodo is a tool to rapidly mash data sources together and create meaningful datasets. It does have its downfalls though. When you create larger, more complex datasets, you will most likely need to cache your datasets, regardless of how proper your joins are set up. Since DV takes data from multiple environments, you are taxing the corporate network, so you need to be conscious of how much data you are sending through the network and truly understand how and when to join datasets due to this.

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Overall, the level of support is very good and I would say it is a strong asset of the solution. However, you can sometimes feel that there is a difference of level among the support team.

Online training is really great. One of the best assets that they have. Lots of great videos, pop quizzes at the end of each module. Fantastic. Other tools have similar features, but not as good.

See previous comment: reading and understanding the encyclopedic implementation guide is a must.

Much of the work we did in IBM Digital Analytics could have been answered through Google Analytics, a much simpler, agile and FREE solution set. Not mention, given the vast number of Google Analytics USERS, free and actionable support is simply a click away ... this compared to IBM Digital Analytics fractured and often absent support service.

Denodo is simple and easy to use. Highly recommended unless you have huge volumes of data

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This solution can support large amount of data and transaction. The way that user management features are built, it shows it is meant for large organizations.

• We spend too much time trying to work around bugs on the new UI.
• We spend too much time trying to figure out how to make certain segments work because support and the knowledge center are lackluster.
• Our sales rep is very unresponsive and leaves us searching for a lot of answers on our own, including what other products we may benefit from that IBM offers.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• It is a huge advantage that we can connect to many different databases to provide data rapidly and accurately.
• It has proven to be a valuable environment for deploying data virtualization solutions, and its user community is active in finding and fixing issues.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info