CoStar Real Estate Manager vs. Dotloop

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CoStar Real Estate Manager
Score 6.7 out of 10
N/A
CoStar offers a platform for real estate management needs.N/A
Dotloop
Score 9.5 out of 10
N/A
Dotloop is presented by the vendor as an all-in-one real estate transaction management solution that gives brokers and teams full visibility into their business and empowers agents to close deals. It is now a property of Zillow (acquired 2015).
$29
per month
Pricing
CoStar Real Estate ManagerDotloop
Editions & Modules
No answers on this topic
Starting Price
$29.00
per month
Offerings
Pricing Offerings
CoStar Real Estate ManagerDotloop
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CoStar Real Estate ManagerDotloop
Top Pros
Top Cons
Best Alternatives
CoStar Real Estate ManagerDotloop
Small Businesses
Dotloop
Dotloop
Score 9.5 out of 10
Condo Control
Condo Control
Score 9.0 out of 10
Medium-sized Companies
Condo Control
Condo Control
Score 9.0 out of 10
Condo Control
Condo Control
Score 9.0 out of 10
Enterprises
Accruent Lucernex
Accruent Lucernex
Score 7.9 out of 10
Accruent Lucernex
Accruent Lucernex
Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CoStar Real Estate ManagerDotloop
Likelihood to Recommend
1.0
(2 ratings)
9.9
(11 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
10.0
(3 ratings)
Support Rating
-
(0 ratings)
9.7
(6 ratings)
User Testimonials
CoStar Real Estate ManagerDotloop
Likelihood to Recommend
CoStar Group
Gen-Y and younger will have no problem learning how to use CoStar but its not very intuitive for the older generations (they have to hunt and peck for what they are looking for and have no idea how to manipulate the reporting features)
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Zillow
In Real Estate sales and property management, Dotloop will be your best friend. When you need clients or tenants to sign a lease or a contract, sending through dotloop is extremely easygoing and keeps everything organized pertaining to what you name the loop. I think I speak for my whole office when I say that without dotloop, our lives would be a disorderly mess, and we would find ourselves losing papers and becoming confused. Dotloop really helps our office like no other and has great support along the way!
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Pros
CoStar Group
  • Nothing
  • Charging my card
  • Nothing
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Zillow
  • Dotloop has a great user interface. The features that seem small but are a huge help such as automatically scrolling to where the person needs to review and sign is very creative.
  • It has been great to be able to pull documents from the app on a mobile device to a web browser on a desktop.
  • It is very easy to organize documents (add, remove, arrange, edit, etc.)
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Cons
CoStar Group
  • In our market (Portland, OR), not enough users implement the tools that could make CoStar so much better. For example, I specialize in medical but brokers and owners don't take the time to mark medical as an approved use in their buildings so I have to search much longer and cross-reference the data by contacting the brokers directly.
  • I find it really annoying that when I download documents CoStar doesn't use smart technology to automatically name my files. It is especially irritating since every piece of marketing we post to CoStar has a relevant file name yet when we download the same file we have to rename it.
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Zillow
  • The viewing could be a bit more user friendly when opening from different types of devices.
  • It would be nice if there was an alert that clients don't need to try to login when opening a document since they don't have an account.
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Usability
CoStar Group
No answers on this topic
Zillow
While the admin and setup involve a learning curve, the ease of use for clients, even for complete novices to online document signing, makes Dotloop perfect as far as usability goes. We almost never have issues with clients signing documents or issues with lost/misplaced documents. It is made for people who have never signed an online document before.
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Support Rating
CoStar Group
No answers on this topic
Zillow
Whenever I have any issues with a loop or a document or signatures disappearing, I'm able to reach out to Dotloop and they answer promptly and appropriately. They've always been able to help me with whatever issues I have, in a timely fashion.
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Alternatives Considered
CoStar Group
There is literally not one good thing that I can say about CoStar. They charge my card $450/month because I signed a one-year contract. They provide very little data and properties and most of the time it is inaccurate. Their customer service is atrocious. They overpromise, underdeliver. STAY away from using Costar!
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Zillow
I personally feel that Dotloop is much more organized and easier to use. It feels more efficient to use and I have noticed the majority of the people I work with are more aware of Dotloop and trust it more
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Return on Investment
CoStar Group
  • Since CoStar has linked with LoopNet we have had fewer bad data calls. By which I mean old data from LoopNet that was available to the general public is now more regularly updated through CoStar so we have less confusion with our clients.
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Zillow
  • Great at allowing our management to see what is going on within the office
  • Great at quality and compliance with the submit for review function
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ScreenShots