Likelihood to Recommend Deltek Costpoint is the most frustrating and clunkiest software I've ever used, and I've been using software for 30 years. The interface appears to have been developed before the internet and HTML and does not appear to use any modern widgets made for HTML. Every button click or menu selection requires a pause while something else loads. Our employees waste much time trying to figure out (what should be) simple tasks, and I've spoken with nobody in our company that likes the software. We've had trainings on Costpoint, but people still have issues constantly.
Read full review Jobboss2 helps with creating routings, tracking hours towards those, and tracking inventory for discrete orders. It does not work well for blanket orders, consignment, or long-term agreements-type contracts with customers. Raw material tracking is completely ineffective with Jobboss2. Costing is quite ineffective with Joboss2. Production/lot planning & scheduling is ineffective and is a huge limiting factor. All of these items require manual tracking in spreadsheets. Jobboss2 has helped us get away from tracking routings with pen and paper and timesheets with pen and paper... but we're still having to use Excel to track consignment, blanket orders, job planning/when to launch new travelers, and costing/quoting. Going from pen and paper routings to digital has been a huge help overall, but the other limitations are incredibly concerning, which has led us to research & possibly switch
ERP platforms.
Read full review Pros I love how you can cut a check and it opens a PDF version so it can be saved for retention at a later date if needed. I love how you can research vendor history different ways. It allows you to input a range or just enter one at a time. I also love that there are tons of reports that can be run to help with any projects. Read full review Estimating is great once you learn how to use it, and it makes repeat estimates easier than ever. Time tracking is amazing for us. It has taken some time to figure out exactly how we want to use the tracking parts, but it's only because it has multiple ways to do the same thing and finding out what works best for us took some time. Billing and Purchasing are a breeze. The full package is worth the money to fully integrate the entire business into JobBOSS² since it can handle it all. Read full review Cons Customer Care - this is probably the one area that needs the most work. Quality Control Testing - if this area had a higher level of detail prior to releasing updates, it might mitigate the number of patches required for customers. Cloud Based Product doesn't work for every customer. Get multiple references before considering moving to the cloud offering. Read full review Ability to "click-through" from module to module is somewhat quirky and not always do-able Implementation process and initial learning is very independent, more assistance and direction from ECI would be appreciated. Ability to set Product Code at Order level instead of Estimate level would be quite helpful Ability to add WorkCode at Line Item Specification screen would be very useful Ability to enter material quantities at decimal amounts instead of whole numbers. This is a huge disadvantage of JobBOSS² Read full review Likelihood to Renew The staff enjoy the use of JobBOSS2. We don't have many complaints or issues with the software that are not solved. Support for the product has been improving and that is important for long term success. The cloud application is continually being developed and updated. New abilities are being added to assist with the customers that have strict requirements things like governance items
Read full review Usability It is the most unintuitive system I have ever used. No one understands it right off the bat and the documentation doesn't help much.
Read full review It is extremely easy to learn and use E2 Shop System. It provides everything a manufacturing company might be looking for, starting from entering a new PO to shipping parts. Routers that get created from E2 Shop System also help track parts on the shop floor and is accessible from every where. E2 Shop System also now has an app, which is great when it comes to scanning router steps directly from your phone.
Read full review Reliability and Availability Have had no issues with availability
Read full review Performance Have only had minimal issues with slow processing
Read full review Support Rating The software is so huge and clunky that I wouldn't know how to ask for support. Here is my example of support needed: "Hello, I'm filling out my timesheet like I have been doing every day for years, and suddenly this error message came up that says "Error: 6HX7: PLC not available". I just made that up as an example of the cryptic error messages, but what is that telling me?
Read full review The initial training leaves a little to be desired because it's done by people who know the generalities of the system. However, once you get into one-on-one trainings and tech support calls, they do a tremendous job in these aspects. They go above and beyond to make sure you get what you need.
Read full review In-Person Training Our trainer was very knowledgeable and helpful.
Read full review Online Training The videos and live seminars were helpful but not all were as in-depth as needed.
Read full review Implementation Rating I assumed there would be more assistance from JobBoss for implementation of the software. I felt it was very independent on my part and I felt unsure a lot of the time
Read full review Alternatives Considered Deltek Costpoint was able to provide a few more dimensions than ADP and is better prepared for larger international integration. DATABASICS can meet our dimension needs and provide the same services as Deltek Costpoint at a much lower cost. Read full review JobBoss was chosen over the competitors for the ease of use, the support that is available, and the price point. The flow of JobBoss's sofftware is easily followed. The support that is available when needed- we took full advantage of the one-on-one consulting time that was available. The Software is very economical for the value that is provides.
Read full review Contract Terms and Pricing Model Ability to add individual data collection seats instead of purchasing in bundles
Read full review Return on Investment Costpoint has made it possible for our business to get our invoices paid quickly and on time Costpoint has made it possible for our business to get a ISO audits cleared every year Costpoint has made it possible for our business to always setup projects in a standardized manner that either meets or goes beyond the industry standards. Read full review We have seen improved visibility of our jobs and on how we quote our products to our customers. It is nice to be able to see what is running on each station, who is running it and what part of the process the job is currently at. I also like the Data Collection module as I can see in real time what all the employees are currently doing. Read full review ScreenShots Deltek Costpoint Screenshots