Couchbase vs. Coveo Relevance Cloud vs. Elasticsearch

Best suited when edge devices have interrupted internet connection. And Couchbase provides reliable data transfer. If used for attachment Couchbase has a very poor offering. A hard limit of 20 MB is not okay. They have the best conflict resolution but not so great query language on Couchbase lite.

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Coveo Relevance Cloud is a great solution to implement into Salesforce to provide Knowledge-Centered Support, Enhancements to a Customer Community, to provide sales aids, or to complement your customized app in Salesforce.

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Elasticsearch is a really scalable solution that can fit a lot of needs, but the bigger and/or those needs become, the more understanding & infrastructure you will need for your instance to be running correctly. Elasticsearch is not problem-free - you can get yourself in a lot of trouble if you are not following good practices and/or if are not managing the cluster correctly. Licensing is a big decision point here as Elasticsearch is a middleware component - be sure to read the licensing agreement of the version you want to try before you commit to it. Same goes for long-term support - be sure to keep yourself in the know for this aspect you may end up stuck with an unpatched version for years.

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• Couchbase performance is exceptional both for in-memory and persisted transactions.
• Handling of node failures and cluster rebalancing (high availability).
• Enterprise support from Couchbase themselves
• Good documentation
• Streaming of bucket (database) level mutations via their Database Change Protocol (DCP).
• Replication of datasets between native clients and Couchbase buckets
• Handling of simultaneous writes to the same record with performance penalties

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• Coveo is fast, search results come up quick (though it's not always great).
• Not much complexity to run.
• Coveo is implemented within our portal and doesn't require extra steps to use it.

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• As I mentioned before, Elasticsearch's flexible data model is unparalleled. You can nest fields as deeply as you want, have as many fields as you want, but whatever you want in those fields (as long as it stays the same type), and all of it will be searchable and you don't need to even declare a schema beforehand!
• Elastic, the company behind Elasticsearch, is super strong financially and they have a great team of devs and product managers working on Elasticsearch. When I first started using ES 3 years ago, I was 90% impressed and knew it would be a good fit. 3 years later, I am 200% impressed and blown away by how far it has come and gotten even better. If there are features that are missing or you don't think it's fast enough right now, I bet it'll be suitable next year because the team behind it is so dang fast!
• Elasticsearch is really, really stable. It takes a lot to bring down a cluster. It's self-balancing algorithms, leader-election system, self-healing properties are state of the art. We've never seen network failures or hard-drive corruption or CPU bugs bring down an ES cluster.

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• The N1QL engine performs poorly compared to SQL engines due to the number of interactions needed, so if your use case involves the need for a lot of SQL-like query activity as opposed to the direct fetch of data in the form of a key/value map you may want to consider a RDBMS that has support for json data types so that you can more easily mix the use of relational and non-relational approaches to data access.
• You have to be careful when using multiple capabilities (e.g. transactions with Sync Gateway) as you will typically run into problems where one technology may not operate correctly in combination with another.
• There are quality problems with some newly released features, so be careful with being an early adopter unless you really need the capability. We somewhat desperately adopted the use of transactions, but went through multiple bughunt cycles with Couchbase working the kinks out.

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• It would be great if Coveo 6 allowed you to rebuild indexes from a certain subtree instead of needing to rebuild the entire tree to see changes. This functionality was added in Coveo 7 and is very useful.
• In Coveo 6, integration with Sitecore is more difficult than one would expect. This integration is much improved in Coveo 7.
• I have seen cases where an exception thrown when crawling a specific document will cause the indexing to stop completely. I believe this only happens in implementations using custom faceting but it could be handled more efficiently if the trouble document was skipped and the indexing could continue.
• Relevancy ranking editor is good but not as powerful as GSA. GSA offers a self-learning scorer which automatically analyzes user behavior and the specific links that users click on for specific queries to fine tune relevance and scoring.
• We've ran into issues on multiple clients with Sitecore items being indexed multiple times in Sitecore 7 and Coveo 7. The fix Coveo suggested was to upgrade our Sitecore version and Coveo but unfortunately this didn't resolve our issue. After months of testing we were finally able to resolve this by implementing our own CoveoItemCrawler to get around the issue (based on https://developers.coveo.com/display/public/SC201404/Items+in+the+Same+Language+Gets+Indexed+Multiple+Times;jsessionid=3C1A2AE33540E0A0B8BB52BA3A64AF70).
• Integration with RabbitMQ in Coveo 7 seems error prone. We often see the error "The AMQP operation was interrupted" and on occasion, need to restart the Coveo service to get this operating again. In some extreme cases, we have also had to restart the server because of issues when attempting to restart the Coveo service.

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• Joining data requires duplicate de-normalized documents that make parent child relationships. It is hard and requires a lot of synchronizations
• Tracking errors in the data in the logs can be hard, and sometimes recurring errors blow up the error logs
• Schema changes require complete reindexing of an index

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I rarely actually use Couchbase Server, I just stay up-to-date with the features that it provides. However, when the need arises for a NoSQL datastore, then I will strongly consider it as an option

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This question is not applicable to me

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We're pretty heavily invested in ElasticSearch at this point, and there aren't any obvious negatives that would make us reconsider this decision.

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Couchbase has been quite a usable for our implementation. We had similar experience with our previous "trial" implementation, however it was short lived.

Couchbase has so far exceeded expectation. Our implementation team is more confident than ever before.

When we are Live for more than 6 months, I'm hoping to enhance this rating.

To get started with Elasticsearch, you don't have to get very involved in configuring what really is an incredibly complex system under the hood. You simply install the package, run the service, and you're immediately able to begin using it. You don't need to learn any sort of query language to add data to Elasticsearch or perform some basic searching. If you're used to any sort of RESTful API, getting started with Elasticsearch is a breeze. If you've never interacted with a RESTful API directly, the journey may be a little more bumpy. Overall, though, it's incredibly simple to use for what it's doing under the covers.

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One of Couchbase’s greatest assets is its performance with large datasets. Properly set up with well-sized clusters, it is also highly reliable and scalable. User management could be better though, and security often feels like an afterthought. Couchbase has improved tremendously since we started using it, so I am sure that these issues will be ironed out.

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I haven't had many opportunities to request support, I will look forward to better the rating. We have technical development and integration team who reach out directly to TAM at Couchbase.

We've only used it as an opensource tooling. We did not purchase any additional support to roll out the elasticsearch software. When rolling out the application on our platform we've used the documentation which was available online. During our test phases we did not experience any bugs or issues so we did not rely on support at all.

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Do not mix data and master roles. Dedicate at least 3 nodes just for Master

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The Apache Cassandra was one type of product used in our company for a couple of use-cases. The Aerospike is something we [analyzed] not so long time ago as an interesting alternative, due to its performance characteristics. The Oracle Coherence was and is still being used for [the] distributed caching use-case, but it will be replaced eventually by Couchbase. Though each of these products [has] its own strengths and weaknesses, we prefer sticking to Couchbase because of [the] experience we have with this product and because it is cost-effective for our organization.

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As far as we are concerned, Elasticsearch is the gold standard and we have barely evaluated any alternatives. You could consider it an alternative to a relational or NoSQL database, so in cases where those suffice, you don't need Elasticsearch. But if you want powerful text-based search capabilities across large data sets, Elasticsearch is the way to go.

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So far, the way that we mange and upgrade our clusters has be very smooth. It works like a dream when we use it in concert with AWS and their EC2 machines. Having access to powerful instances along side the Couchbase interface is amazing and allows us to do rebalances or maintenance without a worry

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• Great performance.
• Leading Couchbase Lite capabilities for mobile use.
• Developers' learning curve with replica reads and multi cluster can be long. Needs guidance and nurturing.
• Cluster maintenance during OS patching, etc. has multiple ways to approach. Operational teams may need some guidance.

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• Quick to find things in a massive database when needed.
• Results need to be more concise - sometimes we spend more time looking for the right file than if we were to just search amongst our own networks instead.
• Coveo is not always the most useful but does its job when general information is needed.

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• We have had great luck with implementing Elasticsearch for our search and analytics use cases.
• While the operational burden is not minimal, operating a cluster of servers, using a custom query language, writing Elasticsearch-specific bulk insert code, the performance and the relative operational ease of Elasticsearch are unparalleled.
• We've easily saved hundreds of thousands of dollars implementing Elasticsearch vs. RDBMS vs. other no-SQL solutions for our specific set of problems.

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