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Covetrus AVImark vs. Lighthouse 360

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Covetrus AVImark

    Score9 out of 10
    N/AAVImark is a cloud-hybrid veterinary practice management software from Covetrus. Covetrus was spun off as a separate veterinary technology company from Henry Schein in early 2019.N/A

    Lighthouse 360

    Score7.7 out of 10
    N/ALighthouse 360 is a dental practice management software acquired by Yodle, then by Web.com in 2016, and then again by Henry Schein in March 2019.N/A
    Pricing
    Covetrus AVImarkLighthouse 360
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Covetrus AVImarkLighthouse 360
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    Covetrus AVImarkLighthouse 360
    Likelihood to Recommend
    7.1
    (3 ratings)
    7.0
    (2 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Covetrus AVImarkLighthouse 360
    Likelihood to Recommend
    Covetrus
    AVImark works for us. Yes, there are times when we wish it could do this or do that, but overall, it does exactly what we need it to. It is easy to use and easy to teach to people with no knowledge of any vet software and it is pretty user-friendly as well.
    Incentivized
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    Henry Schein
    Truly love and appreciate the templets that we can use to send out office specific emails - Also the openings on a schedule notifications are great to get the schedule full - we use it daily!
    Incentivized
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    Pros
    Covetrus
    • Charting and chart interface are relatively user friendly
    • Information searches are thorough and effective
    • Scheduling calendar is easy to use and differentiate between types of appointments and doctors
    Incentivized
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    Henry Schein
    • templates for email campaigns
    • minimal glitches
    • good customer service
    Incentivized
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    Cons
    Covetrus
    • Emails don't always send.
    • Sometimes can load very slowly.
    • Inventory over multi sites is never right.
    Incentivized
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    Henry Schein
    • The overall cost for the basic is great, it is all the extras that make it more expensive - we have a few locations so it is not horrible and we use what we pay for to the fullest.
    • The only real down fall is the time lapse - it pulls every 30 minutes from the server, I wish it was more real time as sometimes we have an opening that has already been filled and someone still gets a notification of an opening
    • We can only text so many words to a patient in response or trying to send a notice - which isn't that big of a downfall.
    Incentivized
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    Usability
    Covetrus
    I find the program to be very user-friendly. This is software that is easy to use and understand. There are a number of shortcut keys that make it even easier to use. When teaching AVImark to new employees with zero veterinary experience, they pick up how to use AVImark quickly.
    Incentivized
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    Henry Schein
    No answers on this topic
    Alternatives Considered
    Covetrus
    AVImark is not a monthly subscription, so costs are overall cheaper. Also, exit barriers are high for this type of product. It would be difficult to retrain an entire hospital on a new system and work through the transition period.
    Incentivized
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    Henry Schein
    Lighthouse does not offer as many features as NexHealth which is why we are making the switch to NexHealth currently. Solutionreach was not as good as Lighthouse.
    Incentivized
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    Return on Investment
    Covetrus
    • We moved to a different credit card company and are saving $40K dollars in fees from what World Pay was charging us
    Incentivized
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    Henry Schein
    • Keeping our schedule is a huge success
    • Keeping our patients informed of our office specifics is another area of success
    • Love how easy it is to respond to a patient regarding a text
    Incentivized
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    ScreenShots