Likelihood to Recommend I personally use it for any website hosting I do for me and others. There are a few others but I have stuck with the old tried and true and it always works for me and I know how to get around it so it has become a breeze for me. For those who are extremely new to websites and hosting or to those with very little technical know how cPanel could be very overwhelming and they might want to do like a managed WordPress hosting where they don't really have to see or deal with cPanel. I also probably wouldn't use it for straight email hosting. If you have thousands of cPanel accounts it may get very expensive and that could be a factor.
Read full review JetRails is perfect for our small online company. We do not have our own in-house web team, so having a company like JetRails that clearly cares about the success of our website and is patient and understanding of our limitations on technical knowledge is incredibly valuable. We originally started out on
HostGator and the help and customer service was 0; we were left on our own. Working with JetRails is the opposite; it provides peace of mind and assurance.
Read full review Pros The dashboard is very intuitive. Even beginners can figure out how to do things without very much help. The online community is very helpful and the online documentation makes administering any tasks a lot easier. User creation and administration for FTP access is also very simple. Read full review Hosting. Magento hosting. Big Commerce hosting. Read full review Cons The costs can be a limiting factor for some businesses if you are not using a web hosting company that uses it. I have been experimenting with Cloud hosting, which can be very daunting for the novice. There is an option to install it on the cloud but it is expensive. Read full review Expanded offering for Wordpress Read full review Usability Although it can be a little bit bloated with a lot of options and configurations, it's very straightforward to use and maintain. So it's a great option even if you don't have large experience in hosting configuration. The WHM tool is more suited to heavy users since it requires more expertise, so it has a steep learning curve to better understand how to use it.
Read full review JetRails staff is very, very, very knowledgeable.
Read full review Support Rating The support comes in the form of an extensive library of how to articles and community input. For most situations this will give you plenty of information and resources to trouble shoot. Live support really then would need to default to the hosting provider who provides the cPanel for your use.
Read full review 10/10 hands-down! Support is very fast to respond to tickets. We have an account manager who keeps me informed and is easy to work with. We also have a customer support representative who reaches out and checks in on us from time to time. I am serious when I say that they act like they are part of our company and our team, and not just a vendor. That level of support and confidence is hard to come by these days.
Read full review Alternatives Considered The direct server management tool access provided by cPanel hosting accounts is far superior to any shared or "standard" web site hosting packaged offered by any of the numerous web host providers I have used and or evaluated over the 20+ years of my experience working in the internet industry.
Read full review JetRails works well in conjunction with a wide variety of hosting solutions.
Read full review Return on Investment cPanel makes back end server administration easy. This saves time and overall effort. cPanel is readily available with most hosting packages. It integrates with both Apache and Nginx. cPanel allows you to perform some of the same functions as WHM, but with an easier interface. Read full review Saved us time Saved us money Read full review ScreenShots