Cradlepoint NetCloud Engine vs. Navisite Managed Infrastructure Services (NaviCloud)

The platform and product selection as a whole covers a lot of range. The pricing is low enough and the levels granular enough that even customers that only need the use of a few features of the product can buy into the ecosystem with reasonable investment and grow with confidence without having paid too much. One thing that this enterprise company gets is this: Many small companies need enterprise-class features but don't have the user count to justify purchasing enterprise-class solutions. It is not that they don't need advanced features, it's just that enterprise vendors assume that small companies only have basic needs. It is not true, but you can't buy a solution that is only sold in hundreds of seats if you have 25 users in your company. Cradlepoint NetCloud does a good job of getting this right. You can buy a single seat or hundreds of seats, and the price is truly commensurate with your seat count. Everyone gets the enterprise features, you only pay for the seats you need.

Incentivized

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Clarify before hand any additional charges for remote hand and arrangement/SLA for remote hand. Negotiate well on these terms as they tend to be more flexible around this. Clarify shipping and handling charges if any.

Incentivized

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• Remote router management
• Grouping and templating configurations
• Notifications and showing cellular health

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• 24/7 monitoring
• Immediate notification in the event of failures
• Dedicated Senior DBA
• Dedicate Account rep

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• Group management of devices could be easier.
• Customized reporting would be nice.
• The task scheduler is not very robust (only one task is available for scheduling).

Incentivized

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• San Jose facility power outage caused damage to company's credibility, this should not occur again being 7x24 facility and backup generator
• Avoiding too many management changes will help create good connection with individuals for sustained harmony

Incentivized

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Price and facility equipment, location of the hosting facility factor into the decision to renew

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Device management is nearly the same as if you logged in locally, giving a familiar feel to the interface. Device group management can be cumbersome when pushing firmware updates.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Every time I have engaged support, it has been a satisfying experience. Because they cover such a wide range of applications, I do have to spend more time explaining our intended results and rationale than I would have to do with a more focused vendor, but it's a minor tradeoff for the value of saved time in every other aspect of the solution.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

It is much easier to group your devices within NetCloud prior to deployment. We ran into issues of lost/changed settings when grouping devices that had already been deployed

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The cost of equipment, lines, and services was over 1,000 times the five year cost of Cradlepoint (formerly Pertino) when looking for a complete WAN replacement. Using small Linux devices (Intel NUCs) instead of expensive networking hardware provided equal service levels when we needed passthrough site-based access, rather than buying specific hardware from a vendor (including even Cradlepoint, though the integration is great and I do recommend their devices - especially for their cellular data redundancy features)

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Navisite's rates were better and they seemed to have more SQL Server expertise. This was about 5 years ago and it may not be the case anymore

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• It has freed me up to do more productive things instead of troubleshooting the VPN.
• It has made my employees happier because they have less frustrations working from home or on the road.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Cost savings by not having a full-time DBA on staff - saving of at least 50K a year
• Data team not on call 24/7
• Navisite team will try to fix issue if possible - e.g. shrink log files that have grown

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info