Cradlepoint Routers vs. SugarSync

It has worked great for our emergency vehicles and mobile remote dispatch stations. We did have them at other bases as secondary internet access in the event of failure of our fiber, but I have found that is not as useful as we thought it may have been. I have temporarily disabled cellular on those devices and just did not have the need for it.

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When doing daily jobs, if you’re sharing large files, I think Dropbox works a lot better but if you have a system where you’re working within that system and you want to be able to work with that system and have certain folders that you have access to all the time then SugarSync might be just the ticket.

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• Ease of setup. After the SIM card is installed, you can have the device up in a matter of minutes.
• Central management using NetCloud.
• You get the bang for your buck.

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• Sync files in any folder - rather than forcing you to store them in a certain place (Although this can be confusing too)
• Works in the background - although this is true for all
• You can share with others - including those who do not use SugarSync

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• Throughput was not great compared to similar solutions with same sim cards.
• Paid management portal.
• Overly complicated setup mainly due to the paid management portal.

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• Can only think of one thing. I have helped others to get going with SugarSync and they if they have problems it is understanding the cloud.... So maybe (if it dosen't exist already) I would like to have a animation of the proces with "flying" folders between desktops, clouds etc. Otherwise SugarSync is just great.

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I have been using some type of device like this for a very long time. We have and will maintain the need for this and have no immediate plan to make any change from Cradlepoint Routers. They have been very solid. These devices are a bit pricey, however worth the money as they always work and are reliable and save IT staff time.

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1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse

It has always been a pleasure working with that team. They always go above and beyond with getting the device working as you need it to work and are always willing to explain and answer any questions.

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Customer service is amazing, they are always fast to respond and very helpful.

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I have not used a cellular router before this, so I can't compare.

I am however familiar with Cradlepoint as designing components for Emergency Responders to keep them connected and online while dispatched. That was a deciding factor for us. We wanted something heavy duty and reliable.

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SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy files to a specific folder if I want them backed up.

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• For the price I don't think it effectively "wow'd" the client.
• Throughput caused our network service to not be fully utilized.

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• There were some opensource alternatives but we wanted something with better support which SugarSync offers.
• We achieved faster project collaboration with SugarSync.

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