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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CrashPlan

    Score6.8 out of 10
    N/ACrashPlan® provides secure, scalable, and straightforward endpoint data backup, to help organizations recover from any worst-case scenario, whether it is a disaster, simple human error, a stolen laptop, ransomware, or an as-of-yet-undiscovered calamity.

    $8

    per month per user

    Hornetsecurity VM Backup

    Score8.1 out of 10
    N/AHornetsecurity VM Backup (formerly Altaro) is a backup and replication solution for Hyper-V and VMware virtual machines. VM Backup can manage large infrastructures, with the revamped backup repository providing long-term storage and more efficient use of disk space.

    $59.80

    per VM/per year

    Pricing
    CrashPlanHornetsecurity VM Backup
    Editions & Modules
    No answers on this topic
    Subscription License - Standard Edition
    $59.80
    per VM/per year
    Subscription License - Unlimited Edition
    $73.80
    per VM/per year
    Subscription License - Unlimited Plus Edition
    $89.20
    per VM/per year
    Perpetual License - Standard Edition
    $595
    per host
    Perpetual License - Unlimited Edition
    $695
    per host
    Perpetual License - Unlimited Plus Edition
    $875
    per host
    Free
    Free
    Offerings
    Pricing Offerings
    CrashPlanHornetsecurity VM Backup
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual billing.—
    More Pricing Information
    Community Pulse
    CrashPlanHornetsecurity VM Backup
    Considered Both Products
    CrashPlan
    Chose CrashPlan
    The main advantage that CrashPlan has on competing services is it's ability to back up network drives and keep your backup archives indefinitely. While Backblaze costs significantly less ($50/year/computer vs. $10/year/computer - or $120/year/computer), it does not have the …
    Incentivized
    Hornetsecurity Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    11 Answers
    92%
    Would buy again
    12 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    11 Answers
    100%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    11 Answers
    100%
    Happy with the feature set
    13 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    11 Answers
    92%
    Lived up to sales and marketing promises
    12 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    11 Answers
    100%
    Implementation went as expected
    13 Answers
    Features
    CrashPlanHornetsecurity VM Backup
    Data Center Backup
    Comparison of Data Center Backup features of CrashPlan and Hornetsecurity VM Backup
    Feature
    CrashPlan
    8.3
    1 Ratings
    3% below category average
    Hornetsecurity VM Backup
    9.5
    1 Ratings
    10% above category average
    Universal recovery9.01 Ratings10.01 Ratings
    Instant recovery9.01 Ratings8.01 Ratings
    Recovery verification9.01 Ratings10.01 Ratings
    Business application protection7.01 Ratings8.01 Ratings
    Multiple backup destinations8.01 Ratings10.01 Ratings
    Incremental backup identification7.01 Ratings10.01 Ratings
    Backup to the cloud8.01 Ratings10.01 Ratings
    Flexible deployment8.01 Ratings10.01 Ratings
    Management dashboard9.01 Ratings10.01 Ratings
    Platform support8.01 Ratings10.01 Ratings
    Retention options9.01 Ratings10.01 Ratings
    Deduplication and file compression00 Ratings10.01 Ratings
    Snapshots00 Ratings7.01 Ratings
    Encryption00 Ratings10.01 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of CrashPlan and Hornetsecurity VM Backup
    Feature
    CrashPlan
    8.0
    1 Ratings
    6% below category average
    Hornetsecurity VM Backup
    9.0
    1 Ratings
    5% above category average
    Continuous data protection10.01 Ratings10.01 Ratings
    Replication8.01 Ratings10.01 Ratings
    Ransomware Recovery6.01 Ratings10.01 Ratings
    Operational reporting and analytics00 Ratings6.01 Ratings
    Malware protection00 Ratings10.01 Ratings
    Multi-location capabilities00 Ratings8.01 Ratings
    Best Alternatives
    CrashPlanHornetsecurity VM Backup
    Small Businesses
    Acronis Cyber Protect
    Score8.7 out of 10
    Acronis Cyber Protect
    Score8.7 out of 10
    Medium-sized Companies
    Carbonite by OpenText
    Score7.1 out of 10
    Carbonite by OpenText
    Score7.1 out of 10
    Enterprises
    Druva Security Cloud
    Score9.4 out of 10
    Druva Security Cloud
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CrashPlanHornetsecurity VM Backup
    Likelihood to Recommend
    6.7
    (84 ratings)
    9.0
    (13 ratings)
    Likelihood to Renew
    9.9
    (2 ratings)
    10.0
    (1 ratings)
    Usability
    9.0
    (4 ratings)
    10.0
    (1 ratings)
    Support Rating
    5.0
    (8 ratings)
    10.0
    (10 ratings)
    Implementation Rating
    9.7
    (2 ratings)
    10.0
    (1 ratings)
    User Testimonials
    CrashPlanHornetsecurity VM Backup
    Likelihood to Recommend
    CrashPlan
    Individuals (SOHO), families and SMBs, who have a tight budget for offsite critical company data backup are well suited to this product. Especially if you want your data to be hosted locally (Australia in our case). Larger companies, with higher requirements and budgets would be better served elsewhere. Especially when you consider the poor technical support. Although, to be fair, their poor support may just be issues with their Pro/SMB products, as opposed to their enterprise products. However, if that is the case it's a pretty poor show/indicator still.
    Read full review
    Hornetsecurity Inc.
    Do you have VMWare? Yes I can back it up. Do you have Hyper-V? Yes I can back it up. That in itself should speak for itself. Altaro has really given a great deal into their software, not only making it easy to use, BUT also a really good and reliable product where you can support your workloads hassle-free, and super lightweight
    Incentivized
    Read full review
    Pros
    CrashPlan
    • Code42 is the most affordable backup system offering unlimited storage that I could find. I came from SOS Online Backup, which I ultimately decided to drop after my monthly rate for their unlimited plan increased by 20x.
    • With Code42's unlimited storage option, I don't have to worry about the fact that my backups are significant in space. As a photographer with thousands of images at stake, I need to run large backups often.
    • Code42 runs continuously and silently in the background of my desktop computer. It is truly "set and go", so I don't have to think about it when I'm away. It runs until the designated drive has been fully backed up to my cloud storage. It will then automatically email me once the backup is complete (or, it will email me if it encounters any errors).
    • Customer service is above par. Anytime I need help, a chat agent is available (chat is my communication preference), they are always friendly, and go above and beyond to resolve my needs.
    Incentivized
    Read full review
    Hornetsecurity Inc.
    • Fast and simple setup. I didn't need to read through ANY documentation to set up and have a backup running.
    • Easy and cost-effective licensing. I didn't need to count CPU's or VM's or other random facts to work out my licensing. Just how many hosts, and then one of 3 feature levels of which two have unlimited VM licensing. Hosts x Feature Set = Cost.
    • Easy Restores. Backing up is one thing, but restoring and having confidence in the restore is another. It just works, simple and effective.
    • Help is easy to find if you need it. From within the app, it gives you options of email, phone, and live chat, which is usually available even with odd time zones in play.
    Incentivized
    Read full review
    Cons
    CrashPlan
    • The CrashPlan program installed on your computer is Java-based vs. a native application. While this makes development for CrashPlan easier, there are a lot of drawbacks to Java programs including more resources usage, less stability, and overall more clunky interface.
    • While this was also in the Pros category - CrashPlan is an extremely powerful and flexible program, which adds a great deal of complexity. Setting up CrashPlan isn't always a simple procedure, and depending on the complexity of your backup set, can take a while to tinker around with the settings to get everything to work properly.
    • The CrashPlan desktop program consists of a Java program front end, as well as a backend service - there are times when the backend service will crash, and the front end Java program will refuse to load. Typically, restarting the service or restarting the computer will resolve the issue, but sometimes more in-depth troubleshooting is required.
    • Perhaps one of the biggest downsides to CrashPlan is its price - at $10/month/computer CrashPlan is more than double the price of some existing backup services such as Backblaze (priced at $50/year/computer). To add salt to the wound, about a year and a half ago, CrashPlan discontinued their consumer options - which were very reasonably priced at $60/year for a single computer or a family plan priced at $150/year for up to 10 computers. When these options were discontinued, the cost of backing up with CrashPlan was effectively doubled for the same feature set.
    • Along with the previous example, CrashPlan had the option to back up to a remote machine on a different network with a free Crashplan account. This option was eliminated when the consumer line of services were discontinued.
    • While the backup service provided by CrashPlan are still first in class, the above two controversial changes have broken some trust between CrashPlan and its clients.
    Read full review
    Hornetsecurity Inc.
    • More cloud-based storage options. Currently, only Azure is supported, which is excellent, but it would be good to have AWS and Google storage options too.
    • It would be AWESOME if they could do a restore from Azure cloud direct to an Azure VM instance. Currently, you need to set up an Azure VM machine with nested Hyper-V, install Altaro on that, and then restore into a nested VM, this gets crazy expensive.
    • Better notification of errors, or more around having a threshold, so if it misses one backup of a constant backup that happens every 5 minutes but recovers at the 10 minutes back, it is ok. Just think it needs to identify significant or long-running issues better than the occasional little issues.
    Incentivized
    Read full review
    Likelihood to Renew
    CrashPlan
    No other product works as well.
    Read full review
    Hornetsecurity Inc.
    It simply works and it is making our lives easier. The renewal process is also really good
    Incentivized
    Read full review
    Usability
    CrashPlan
    Overall, it is simple to use, lightweight, and effective.
    Incentivized
    Read full review
    Hornetsecurity Inc.
    A lot of people in the technical industry deliver what I would call snack crackle pop topics, where the software gets over complicated, and they drown people in all the "fancy" features. Altaro, from my point of view" has designed the software to be super usable, easy to implement, as well as support. It is really one of the best designs
    Incentivized
    Read full review
    Support Rating
    CrashPlan
    Friendly and knowledgeable support team available to assist with this product. Code 42 (formerly CrashPlan) offers unlimited storage options for reasonable costs, so you really can't go wrong with this product. They have been a reliable resource for our company, and I would recommend to others looking for an easy setup with unlimited storage.
    Incentivized
    Read full review
    Hornetsecurity Inc.
    One of the most important benefits of the Altaro HyperV backup solution is the support. From the free edition, you're able to chat with the support that can assist you in a remote session an find a quick solution that solves the issue. It is always available. The email support is also.
    Incentivized
    Read full review
    Implementation Rating
    CrashPlan
    Very easy to follow the install guide.
    Read full review
    Hornetsecurity Inc.
    Altaro has really designed their product so well that you can honestly implement this within a couple of minutes
    Incentivized
    Read full review
    Alternatives Considered
    CrashPlan
    Unitrends is our primary backup solution here at my place of employment, and I have no complaints. It does on-prem backups to a storage pool and with that, we chose not to also use Unitrends could storage as the cost was pretty high. Crashplan has a low cost and we were familiar with it. We found a great fit for Crashplan at a remote office with a web server, file share server, and a Domain Controller in addition to the Unitrends solution there. I also set up CrashPlan for a nonprofit org, as well as a Health foods store. I felt like I could stand behind the CrashPlan solution with my experience with it, in places like these where every dollar mattered.
    Incentivized
    Read full review
    Hornetsecurity Inc.
    The only other competitor I am personally familiar with is Carbonite. I use that for file-level backups throughout my network and it works well but while it does offer backups for virtual machines, I have never found it to be a reliable option. Jobs failed for me regularly for no apparent reason. In the handful of times I have needed support, they were helpful and straight-forward.
    Read full review
    Return on Investment
    CrashPlan
    • Tremendous cost savings as the amount of data you backup doesn't impact cost. One flat rate!
    • Implementation time was minimal and requires little to no maintenance. Since installation, I've not had to correct or fix any issues. It just works.
    • We opted to supplement Code42 with another solution that allowed us to backup data to a local repository due to the amount for data that changes in our firm.
    Incentivized
    Read full review
    Hornetsecurity Inc.
    • Restoring our primary ERP VM has already saved many hours of rebuilding from data backups, so that in itself already gave us an excellent ROI for having Altaro running.
    • The quick and easy setup also makes sense for a fast ROI as we didn't need to spend much time or effort in its set up.
    • Lastly, any other restores we have done for retrieving files or testing backups were so simple and easy to do that the process didn't take long and saved us time and cost.
    Incentivized
    Read full review
    ScreenShots

    CrashPlan Screenshots

    Screenshot of Dashboard – Endpoints Backup, Shows: Active users, assets, completed restores, total data backed up, and users without active assets.Screenshot of Dashboard – OneDrive for Business
This screen tracks backup performance for OneDrive for Business.
Metrics: Active users, active assets, users with completed backups, assets not protected (0%), and total backup size (321.45 MB).
Reports include Data Protection Scorecard, Asset Assignment, and Capacity Savings.Screenshot of Dashboard – Microsoft Exchange
This screen presents Microsoft Exchange backup overview.Screenshot of Dashboard – SharePoint Online
This view shows backup activity for SharePoint Online.