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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CrashPlan

    Score6.8 out of 10
    N/ACrashPlan® provides secure, scalable, and straightforward endpoint data backup, to help organizations recover from any worst-case scenario, whether it is a disaster, simple human error, a stolen laptop, ransomware, or an as-of-yet-undiscovered calamity.

    $8

    per month per user

    Microsoft Azure

    Score8.5 out of 10
    N/AMicrosoft Azure is a cloud computing platform and infrastructure for building, deploying, and managing applications and services through a global network of Microsoft-managed datacenters.

    $29

    per month

    Pricing
    CrashPlanMicrosoft Azure
    Editions & Modules
    No answers on this topic
    Developer
    $29
    per month
    Standard
    $100
    per month
    Professional Direct
    $1000
    per month
    Basic
    Free
    per month
    Offerings
    Pricing Offerings
    CrashPlanMicrosoft Azure
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual billing.The free tier lets users have access to a variety of services free for 12 months with limited usage after making an Azure account.
    More Pricing Information
    Community Pulse
    CrashPlanMicrosoft Azure
    Considered Both Products
    CrashPlan
    Chose CrashPlan
    Have used Veritas, Symantec, Mozy, and Carbonite. Veritas and Symantec Backup Exec from my tape days, and Mozy and Carbonite when I wanted to move to a modern backup service. Code42's interface, cost, simplicity of use, versioning, security, and low-impact sold me. No contest …
    Incentivized
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    11 Answers
    92%
    Would buy again
    34 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    11 Answers
    94%
    Delivers good value for the price
    31 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    11 Answers
    95%
    Happy with the feature set
    35 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    11 Answers
    89%
    Lived up to sales and marketing promises
    24 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    11 Answers
    94%
    Implementation went as expected
    34 Answers
    Features
    CrashPlanMicrosoft Azure
    Data Center Backup
    Comparison of Data Center Backup features of CrashPlan and Microsoft Azure
    Feature
    CrashPlan
    8.3
    1 Ratings
    3% below category average
    Microsoft Azure
    -
    Ratings
    Universal recovery9.01 Ratings00 Ratings
    Instant recovery9.01 Ratings00 Ratings
    Recovery verification9.01 Ratings00 Ratings
    Business application protection7.01 Ratings00 Ratings
    Multiple backup destinations8.01 Ratings00 Ratings
    Incremental backup identification7.01 Ratings00 Ratings
    Backup to the cloud8.01 Ratings00 Ratings
    Flexible deployment8.01 Ratings00 Ratings
    Management dashboard9.01 Ratings00 Ratings
    Platform support8.01 Ratings00 Ratings
    Retention options9.01 Ratings00 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of CrashPlan and Microsoft Azure
    Feature
    CrashPlan
    8.0
    1 Ratings
    6% below category average
    Microsoft Azure
    -
    Ratings
    Continuous data protection10.01 Ratings00 Ratings
    Replication8.01 Ratings00 Ratings
    Ransomware Recovery6.01 Ratings00 Ratings
    Infrastructure-as-a-Service (IaaS)
    Comparison of Infrastructure-as-a-Service (IaaS) features of CrashPlan and Microsoft Azure
    Feature
    CrashPlan
    -
    Ratings
    Microsoft Azure
    8.4
    27 Ratings
    2% above category average
    Service-level Agreement (SLA) uptime00 Ratings8.126 Ratings
    Dynamic scaling00 Ratings8.725 Ratings
    Elastic load balancing00 Ratings8.624 Ratings
    Pre-configured templates00 Ratings8.225 Ratings
    Monitoring tools00 Ratings8.326 Ratings
    Pre-defined machine images00 Ratings8.424 Ratings
    Operating system support00 Ratings8.926 Ratings
    Security controls00 Ratings8.626 Ratings
    Automation00 Ratings8.224 Ratings
    Best Alternatives
    CrashPlanMicrosoft Azure
    Small Businesses
    Acronis Cyber Protect
    Score8.7 out of 10
    IBM Cloud Object Storage
    Score9 out of 10
    Medium-sized Companies
    Carbonite by OpenText
    Score7.1 out of 10
    IBM Cloud Bare Metal Servers
    Score8.7 out of 10
    Enterprises
    Druva Security Cloud
    Score9.4 out of 10
    SAP on IBM Cloud
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CrashPlanMicrosoft Azure
    Likelihood to Recommend
    6.7
    (84 ratings)
    8.7
    (96 ratings)
    Likelihood to Renew
    9.9
    (2 ratings)
    10.0
    (17 ratings)
    Usability
    9.0
    (4 ratings)
    8.3
    (36 ratings)
    Availability
    -
    (0 ratings)
    6.8
    (2 ratings)
    Support Rating
    5.0
    (8 ratings)
    9.0
    (27 ratings)
    Implementation Rating
    9.7
    (2 ratings)
    8.0
    (2 ratings)
    User Testimonials
    CrashPlanMicrosoft Azure
    Likelihood to Recommend
    CrashPlan
    Individuals (SOHO), families and SMBs, who have a tight budget for offsite critical company data backup are well suited to this product. Especially if you want your data to be hosted locally (Australia in our case). Larger companies, with higher requirements and budgets would be better served elsewhere. Especially when you consider the poor technical support. Although, to be fair, their poor support may just be issues with their Pro/SMB products, as opposed to their enterprise products. However, if that is the case it's a pretty poor show/indicator still.
    Read full review
    Microsoft
    Azure is particularly well suited for enterprise environments with existing Microsoft investments, those that require robust compliance features, and organizations that need hybrid cloud capabilities that bridge on-premises and cloud infrastructure. In my opinion, Azure is less appropriate for cost-sensitive startups or small businesses without dedicated cloud expertise and scenarios requiring edge computing use cases with limited connectivity. Azure offers comprehensive solutions for most business needs but can feel like there is a higher learning curve than other cloud-based providers, depending on the product and use case.
    Read full review
    Pros
    CrashPlan
    • Code42 is the most affordable backup system offering unlimited storage that I could find. I came from SOS Online Backup, which I ultimately decided to drop after my monthly rate for their unlimited plan increased by 20x.
    • With Code42's unlimited storage option, I don't have to worry about the fact that my backups are significant in space. As a photographer with thousands of images at stake, I need to run large backups often.
    • Code42 runs continuously and silently in the background of my desktop computer. It is truly "set and go", so I don't have to think about it when I'm away. It runs until the designated drive has been fully backed up to my cloud storage. It will then automatically email me once the backup is complete (or, it will email me if it encounters any errors).
    • Customer service is above par. Anytime I need help, a chat agent is available (chat is my communication preference), they are always friendly, and go above and beyond to resolve my needs.
    Incentivized
    Read full review
    Microsoft
    • Microsoft Azure is highly scalable and flexible. You can quickly scale up or down additional resources and computing power.
    • You have no longer upfront investments for hardware. You only pay for the use of your computing power, storage space, or services.
    • The uptime that can be achieved and guaranteed is very important for our company. This includes the rapid maintenance for security updates that are mostly carried out by Microsoft.
    • The wide range of capabilities of services that are possible in Microsoft Azure. You can practically put or create anything in Microsoft Azure.
    Incentivized
    Read full review
    Cons
    CrashPlan
    • The CrashPlan program installed on your computer is Java-based vs. a native application. While this makes development for CrashPlan easier, there are a lot of drawbacks to Java programs including more resources usage, less stability, and overall more clunky interface.
    • While this was also in the Pros category - CrashPlan is an extremely powerful and flexible program, which adds a great deal of complexity. Setting up CrashPlan isn't always a simple procedure, and depending on the complexity of your backup set, can take a while to tinker around with the settings to get everything to work properly.
    • The CrashPlan desktop program consists of a Java program front end, as well as a backend service - there are times when the backend service will crash, and the front end Java program will refuse to load. Typically, restarting the service or restarting the computer will resolve the issue, but sometimes more in-depth troubleshooting is required.
    • Perhaps one of the biggest downsides to CrashPlan is its price - at $10/month/computer CrashPlan is more than double the price of some existing backup services such as Backblaze (priced at $50/year/computer). To add salt to the wound, about a year and a half ago, CrashPlan discontinued their consumer options - which were very reasonably priced at $60/year for a single computer or a family plan priced at $150/year for up to 10 computers. When these options were discontinued, the cost of backing up with CrashPlan was effectively doubled for the same feature set.
    • Along with the previous example, CrashPlan had the option to back up to a remote machine on a different network with a free Crashplan account. This option was eliminated when the consumer line of services were discontinued.
    • While the backup service provided by CrashPlan are still first in class, the above two controversial changes have broken some trust between CrashPlan and its clients.
    Read full review
    Microsoft
    • The cost of resources is difficult to determine, technical documentation is frequently out of date, and documentation and mapping capabilities are lacking.
    • The documentation needs to be improved, and some advanced configuration options require research and experimentation.
    • Microsoft's licensing scheme is too complex for the average user, and Azure SQL syntax is too different from traditional SQL.
    Read full review
    Likelihood to Renew
    CrashPlan
    No other product works as well.
    Read full review
    Microsoft
    Moving to Azure was and still is an organizational strategy and not simply changing vendors. Our product roadmap revolved around Azure as we are in the business of humanitarian relief and Azure and Microsoft play an important part in quickly and efficiently serving all of the world. Migration and investment in Azure should be considered as an overall strategy of an organization and communicated companywide.
    Read full review
    Usability
    CrashPlan
    Overall, it is simple to use, lightweight, and effective.
    Incentivized
    Read full review
    Microsoft
    As Microsoft Azure is [doing a] really good with PaaS. The need of a market is to have [a] combo of PaaS and IaaS. While AWS is making [an] exceptionally well blend of both of them, Azure needs to work more on DevOps and Automation stuff. Apart from that, I would recommend Azure as a great platform for cloud services as scale.
    Incentivized
    Read full review
    Reliability and Availability
    CrashPlan
    No answers on this topic
    Microsoft
    It has proven to be unreliable in our production environment and services become unavailable without proper notification to system administrators
    Incentivized
    Read full review
    Support Rating
    CrashPlan
    Friendly and knowledgeable support team available to assist with this product. Code 42 (formerly CrashPlan) offers unlimited storage options for reasonable costs, so you really can't go wrong with this product. They have been a reliable resource for our company, and I would recommend to others looking for an easy setup with unlimited storage.
    Incentivized
    Read full review
    Microsoft
    We were running Windows Server and Active Directory, so [Microsoft] Azure was a seamless transition. We ran into a few, if any support issues, however, the availability of Microsoft Azure's support team was more than willing and able to guide us through the process. They even proposed solutions to issues we had not even thought of!
    Incentivized
    Read full review
    Implementation Rating
    CrashPlan
    Very easy to follow the install guide.
    Read full review
    Microsoft
    As I have mentioned before the issue with my Oracle Mismatch Version issues that have put a delay on moving one of my platforms will justify my 7 rating.
    Read full review
    Alternatives Considered
    CrashPlan
    Unitrends is our primary backup solution here at my place of employment, and I have no complaints. It does on-prem backups to a storage pool and with that, we chose not to also use Unitrends could storage as the cost was pretty high. Crashplan has a low cost and we were familiar with it. We found a great fit for Crashplan at a remote office with a web server, file share server, and a Domain Controller in addition to the Unitrends solution there. I also set up CrashPlan for a nonprofit org, as well as a Health foods store. I felt like I could stand behind the CrashPlan solution with my experience with it, in places like these where every dollar mattered.
    Incentivized
    Read full review
    Microsoft
    As I continue to evaluate the "big three" cloud providers for our clients, I make the following distinctions, though this gap continues to close. AWS is more granular, and inherently powerful in the configuration options compared to [Microsoft] Azure. It is a "developer" platform for cloud. However, Azure PowerShell is helping close this gap. Google Cloud is the leading containerization platform, largely thanks to it building kubernetes from the ground up. Azure containerization is getting better at having the same storage/deployment options.
    Incentivized
    Read full review
    Return on Investment
    CrashPlan
    • Tremendous cost savings as the amount of data you backup doesn't impact cost. One flat rate!
    • Implementation time was minimal and requires little to no maintenance. Since installation, I've not had to correct or fix any issues. It just works.
    • We opted to supplement Code42 with another solution that allowed us to backup data to a local repository due to the amount for data that changes in our firm.
    Incentivized
    Read full review
    Microsoft
    • For about 2 years we didn't have to do anything with our production VMs, the system ran without a hitch, which meant our engineers could focus on features rather than infrastructure.
    • DNS management was very easy in Azure, which made it easy to upgrade our cluster with zero downtime.
    • Azure Web UI was easy to work with and navigate, which meant our senior engineers and DevOps team could work with Azure without formal training.
    Incentivized
    Read full review
    ScreenShots

    CrashPlan Screenshots

    Screenshot of Dashboard – Endpoints Backup, Shows: Active users, assets, completed restores, total data backed up, and users without active assets.Screenshot of Dashboard – OneDrive for Business
This screen tracks backup performance for OneDrive for Business.
Metrics: Active users, active assets, users with completed backups, assets not protected (0%), and total backup size (321.45 MB).
Reports include Data Protection Scorecard, Asset Assignment, and Capacity Savings.Screenshot of Dashboard – Microsoft Exchange
This screen presents Microsoft Exchange backup overview.Screenshot of Dashboard – SharePoint Online
This view shows backup activity for SharePoint Online.