CrashPlan vs. NAKIVO Backup & Replication

Individuals (SOHO), families and SMBs, who have a tight budget for offsite critical company data backup are well suited to this product. Especially if you want your data to be hosted locally (Australia in our case). Larger companies, with higher requirements and budgets would be better served elsewhere. Especially when you consider the poor technical support. Although, to be fair, their poor support may just be issues with their Pro/SMB products, as opposed to their enterprise products. However, if that is the case it's a pretty poor show/indicator still.

NAKIVO Backup & Replication is well suited for a variety of scenarios. Firstly, it is ideal for businesses with virtualized environments, such as VMware or Hyper-V, as it offers seamless backup and recovery solutions tailored to these platforms. Secondly, organizations with a mix of virtual, physical, and cloud environments can benefit from NAKIVO's ability to provide unified data protection across these platforms. Additionally, businesses requiring fast and reliable disaster recovery capabilities will find NAKIVO Backup & Replication valuable, thanks to its site recovery and orchestration features.However, there are scenarios where NAKIVO may be less appropriate. For organizations with exclusively physical infrastructure and no virtualized environments, the full range of NAKIVO's features may not be utilized to its fullest potential. Similarly, companies with limited data storage requirements may not fully benefit from NAKIVO's deduplication and compression capabilities.

• Code42 is the most affordable backup system offering unlimited storage that I could find. I came from SOS Online Backup, which I ultimately decided to drop after my monthly rate for their unlimited plan increased by 20x.
• With Code42's unlimited storage option, I don't have to worry about the fact that my backups are significant in space. As a photographer with thousands of images at stake, I need to run large backups often.
• Code42 runs continuously and silently in the background of my desktop computer. It is truly "set and go", so I don't have to think about it when I'm away. It runs until the designated drive has been fully backed up to my cloud storage. It will then automatically email me once the backup is complete (or, it will email me if it encounters any errors).
• Customer service is above par. Anytime I need help, a chat agent is available (chat is my communication preference), they are always friendly, and go above and beyond to resolve my needs.

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• Can be installed natively on nas appliances leveraging the use of underutilized appliances. No need to install the software on Windows or Linux Servers.
• Backup natively Vmware Virtual Machines and File Shares (you need to buy the right license modules).
• Destination storage for backups (or of the backup copies) can be Microsoft shares, Amazon S3, Wasabi, Backblaze and remotely to other sites using their transporter vm.
• To not overload the system with overlapping jobs, they can be chained one after the other.
• Rapid add/remove/reorder priority of vm to backup and their backup archive. Jobs can be easily changed or chained.
• Quick support service

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• The CrashPlan program installed on your computer is Java-based vs. a native application. While this makes development for CrashPlan easier, there are a lot of drawbacks to Java programs including more resources usage, less stability, and overall more clunky interface.
• While this was also in the Pros category - CrashPlan is an extremely powerful and flexible program, which adds a great deal of complexity. Setting up CrashPlan isn't always a simple procedure, and depending on the complexity of your backup set, can take a while to tinker around with the settings to get everything to work properly.
• The CrashPlan desktop program consists of a Java program front end, as well as a backend service - there are times when the backend service will crash, and the front end Java program will refuse to load. Typically, restarting the service or restarting the computer will resolve the issue, but sometimes more in-depth troubleshooting is required.
• Perhaps one of the biggest downsides to CrashPlan is its price - at $10/month/computer CrashPlan is more than double the price of some existing backup services such as Backblaze (priced at $50/year/computer). To add salt to the wound, about a year and a half ago, CrashPlan discontinued their consumer options - which were very reasonably priced at $60/year for a single computer or a family plan priced at $150/year for up to 10 computers. When these options were discontinued, the cost of backing up with CrashPlan was effectively doubled for the same feature set.
• Along with the previous example, CrashPlan had the option to back up to a remote machine on a different network with a free Crashplan account. This option was eliminated when the consumer line of services were discontinued.
• While the backup service provided by CrashPlan are still first in class, the above two controversial changes have broken some trust between CrashPlan and its clients.

• Backups have the option of "screenshot verification". Screenshot verification doesn't always work for us when our vmtools is out of date. If we are on an older version of VMware and that version of vmtools is up to date, NAKIVO still thinks it is out of date.

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No other product works as well.

It is a product that contains most of the features of its big competitors but at an affordable price for small businesses. In addition, the support is very good even if they only have support in English. Another important factor is its compatibility with NAS devices, which greatly simplifies deployment. The implementation is simple and in a matter of minutes you can define the first copy Jobs

Overall, it is simple to use, lightweight, and effective.

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NAKIVO Backup & Replication is very easy to set up. I did it by myself, and it went perfectly. Online documents are very well written, and also the tech support asked to help me set it up. I want to do it by myself and the setup process is very easy to do. The connection to your VM and servers is very easy to do.

Friendly and knowledgeable support team available to assist with this product. Code 42 (formerly CrashPlan) offers unlimited storage options for reasonable costs, so you really can't go wrong with this product. They have been a reliable resource for our company, and I would recommend to others looking for an easy setup with unlimited storage.

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Independently Invited by TrustRadius

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The support is fast and perfect. If u have any questions, you can contact the support team via mail or chat and you always get a fast answer. You can also find a lot of help in the FAQ in the help center to resolve your problems. Anytime I had to contact the support, they helped me and solved my problem.

Very easy to follow the install guide.

It is very easy to do in all the formats in which it is implemented, whether as an appliance, in a windows machine, or an implementation in NAS. I only use the appliance one, but I have tried all of them in trial mode to know which one interested me more.

Unitrends is our primary backup solution here at my place of employment, and I have no complaints. It does on-prem backups to a storage pool and with that, we chose not to also use Unitrends could storage as the cost was pretty high. Crashplan has a low cost and we were familiar with it. We found a great fit for Crashplan at a remote office with a web server, file share server, and a Domain Controller in addition to the Unitrends solution there. I also set up CrashPlan for a nonprofit org, as well as a Health foods store. I felt like I could stand behind the CrashPlan solution with my experience with it, in places like these where every dollar mattered.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

NAKIVO Backup & Replication stands out as a more cost-effective and robust solution compared to Veeam ONE. With competitive pricing and a comprehensive feature set including incremental backups, global deduplication, LAN-free data transfer, and built-in WAN acceleration, NAKIVO offers efficient data protection and optimized storage usage. Its user-friendly interface and streamlined setup process make it appealing for organizations with limited IT resources. Additionally, NAKIVO's support for VMware vSphere, Microsoft Hyper-V, and Nutanix AHV further enhances its versatility. When evaluating data protection solutions, NAKIVO's affordability, robustness, and ease of use make it an attractive choice for businesses seeking a comprehensive and cost-effective backup solution.

The pricing for VM backups is good value for money as it does not limit how many VM's per socket. This works well for smaller sites with simple backup requirements. Physical machine backup pricing would more attractive with a sliding scale based on the number of physical machines.

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I contacted a few times Nakivo representatives, once for technical doubt and the other ones for commercial ones. Both support services are fast and reliable.

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• Tremendous cost savings as the amount of data you backup doesn't impact cost. One flat rate!
• Implementation time was minimal and requires little to no maintenance. Since installation, I've not had to correct or fix any issues. It just works.
• We opted to supplement Code42 with another solution that allowed us to backup data to a local repository due to the amount for data that changes in our firm.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• One of our contributors has permanently deleted worksheets from our file server. From Nakivo, we were able to recover all the data in less than 10 minutes.
• An authentication server was encrypted by ransomware, through NAKIVO Backup & Replication, we recover the entire server within 1 hour.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info