A good product that provides what it offers
August 10, 2022

A good product that provides what it offers

JOSE CARLOS PARDO | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with NAKIVO Backup & Replication

We have been using NAKIVO Backup & Replication to perform virtualizations and backups of our company's servers for 8 years.
We have several physical servers and, within them, several Virtual ones. To avoid a disaster, we have the same virtual servers on all our physical servers, some in production and others stopped, in such a way that if a server stopped working, we would pick up the ones that are not working at that moment and everything would return to normal in a few minutes. For that, we use NAKIVO Backup & Replication to create the virtualizations of the servers that are working and distribute them in the servers to be able to recover them in case of loss of one of the physical servers. We also carry out virtualizations in case we have a malware or ransomware attack on any of our servers to set up a replica and function again as if we had not had the attack. We use NAKIVO Backup & Replication because it allows us to make these replicas because it also allows us to make retention points to return to a replica made a few hours before or a few days or weeks before the disaster occurred. We also make backups of the servers to have a copy and be able to recover a server or file in a granular way. It is slower than setting up a replica, but it allows us to have them outside the company so that in the event of a physical disaster on the servers, we can recover the system.
  • Server Replication
  • Server Backup
  • Granular file recovery
  • Server Recovery
  • I would like it to be in Spanish
  • What you would change is your product maintenance renewal policy
  • Replication Velocity
  • Backup to NAS
  • Quick response in case of problems
  • Is amortized by one hundred percent
  • It has solved the problems we have had without problems
Although the first investment in the purchase of the program is high and it is difficult to explain to the accounting department the need for the product, in the long run, it pays for itself, and as it has more and more compliments, we have not decided to change the product, because we already have experience with NAKIVO Backup & Replication and we are doing very well.

Do you think NAKIVO Backup & Replication delivers good value for the price?

Yes

Are you happy with NAKIVO Backup & Replication's feature set?

Yes

Did NAKIVO Backup & Replication live up to sales and marketing promises?

Yes

Did implementation of NAKIVO Backup & Replication go as expected?

Yes

Would you buy NAKIVO Backup & Replication again?

Yes

Any company that has its own virtual servers, should have NAKIVO Backup & Replication. It is an essential replication and backup tool that they will need at some point in their lives, since the possibility of a malware attack or a problem in a server can occur at any time, and you have to be prepared for it. I see it less useful for working with replicas and backups in the cloud. At first, it goes quite fast, but as time goes by, backups become slower and slower, at least in my little experience with it.

NAKIVO Backup & Replication Feature Ratings

Universal recovery
Not Rated
Instant recovery
10
Recovery verification
10
Business application protection
10
Multiple backup destinations
10
Incremental backup identification
10
Backup to the cloud
Not Rated
Deduplication and file compression
10
Snapshots
10
Flexible deployment
10
Management dashboard
10
Platform support
10
Retention options
Not Rated
Encryption
Not Rated

Using NAKIVO Backup & Replication

1 - It's the company's computer.
1 - I think you must be a computer or technical person to know what to do with NAKIVO Backup & Replication despite being very intuitive.
  • Backup of the servers
  • Possibility of doing testing laboratories
  • Make product templates
Because it is a product that I have been using for many years, it is becoming easier to use, and it also includes more and more things that you might need.

Evaluating NAKIVO Backup & Replication and Competitors

  • Price
  • Product Features
  • Product Usability
  • Prior Experience with the Product
When we decided to buy this product, I had just taken a VMware course and was not aware of any VMware backup products. I tried Veeam Backup and NAKIVO Backup & Replication, and at that time, NAKIVO Backup & Replication was much easier to use and had the essentials version, which was cheaper than Veeam had.
In principle, I always value the simplicity of use and price. So if I had to go back from scratch, I would do it the same way.

NAKIVO Backup & Replication Implementation

It is very easy to do in all the formats in which it is implemented, whether as an appliance, in a windows machine, or an implementation in NAS. I only use the appliance one, but I have tried all of them in trial mode to know which one interested me more.
Change management was minimal
  • Understanding what a transporter is

NAKIVO Backup & Replication Support

When I needed support, they always tried to solve the problem, including the language problem. I speak and understand English quite poorly, but when I have been with them or they have put a bilingual person for me, or they have been patient in the explanation.
Regarding the technical aspect, they have solved the problems, and when they could not, they connected to the company and saw what the problem could be solved.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Essentials Pro because I needed a license for a higher version than the one I had, this was already very old and whenever you buy a license, you have to have one year of support, which seems fine to me.
I could not connect to a NAS, and a technician was teaching me how to configure the NAS so that I would not have problems when creating a repository on it.
He explained to me how I had to do it step by step, we even had problems configuring the NAS (it takes a long time to restart), and he offered to put it in another one that works better so that I could see how the process was carried out.

Using NAKIVO Backup & Replication

Its use is quite intuitive. The wizard takes you through the different steps you must take and tells you what you have to do in each case, and also shows you the steps you are going to have to take, so it does not give you the feeling that you lack nothing.
ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • The replicas
  • The backups
  • Join a server inventory
  • Create Backup Repository in local folder
  • Create Backup Repository CIFs share