Crisis24 Critical Event Management (CEM) vs. Everbridge 360

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Crisis24 CEM
Score 10.0 out of 10
N/A
The Crisis24 Critical Event Management (CEM) solution, formerly OnSolve is software-based communication, notification, and collaboration suite. The suite contains alerting tools and cloud-based collaboration and communication applications for governments and enterprises.N/A
Everbridge 360
Score 8.3 out of 10
N/A
Everbridge delivers a business resilience advantage with Everbridge 360 (Critical Event Management), protecting organizations from the impact of critical events. Every day, critical events impact people, productivity and revenue by causing production slowdowns, threatening life safety, delaying responses to time-sensitive issues, and much more. Organizations need to be prepared to deal with these events in a high velocity way with both speed and direction. By combining purpose…N/A
Pricing
Crisis24 Critical Event Management (CEM)Everbridge 360
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Crisis24 CEMEverbridge 360
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Crisis24 Critical Event Management (CEM)Everbridge 360
Considered Both Products
Crisis24 CEM
Chose Crisis24 Critical Event Management (CEM)
Everbridge was too expensive.
Everbridge 360

No answer on this topic

User Ratings
Crisis24 Critical Event Management (CEM)Everbridge 360
Likelihood to Recommend
10.0
(2 ratings)
8.0
(4 ratings)
Support Rating
-
(0 ratings)
8.9
(2 ratings)
User Testimonials
Crisis24 Critical Event Management (CEM)Everbridge 360
Likelihood to Recommend
OnSolve
Its well suited for early warnings; wellness checks; repeatable long-term duration events. ITs easy to train admins on it. I dont really see any less appropriate uses -- you may not want to use it for EVERYTHING or people ignore messages. So your admins need to be smart about deploying its capabilities. but it has never let me down.
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Everbridge
Well suited to Emergency Communication, particularly as an initial alert to a potential or realized disruption. As a notification service, however, it operates predominantly as a one-way communication tool and doesn't allow for individual responses to be recorded. The ability to having a two-way communication channel would speed up response times in an emergency situation and negate the reliance on supplementary applications.
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Pros
OnSolve
  • Easy to set up
  • Easy to update
  • Easy to download and upload data
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Everbridge
  • Multiple modality to get in touch of teammates.
  • Easy to use software.
  • Customizable fields and data points.
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Cons
OnSolve
  • Would love to see message library updated with smarter examples of threats
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Everbridge
  • Ease of signing up
  • Conditions and notification sending
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Support Rating
OnSolve
No answers on this topic
Everbridge
Everbridge has training materials that they email out to let us know how the platform is continuing to grow and expand its capabilities. They also periodically offer webinars to let us know the latest. I rate it a 10 because they let us know in these periodic emailing and webinars that we can reach out to them anytime if there's ever an issue. If you accidentally delete someone, for 30 days you can go back in and reinstate that person.
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Alternatives Considered
OnSolve
We didn't compare them to other available notification systems
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Everbridge
We were previous users of iModus and migrated to Everbridge as a matter of course when the latter acquired the former. Some research into emergency communication messaging was carried out before we engaged with iModus, but it was so long ago that the other products on the market have been forgotten. Suffice to say, we have been extremely satisfied with both iModus and Everbridge and have not seen the need to assess the 'competition' since being a client of them.
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Return on Investment
OnSolve
  • Without it I wouldn't have a security business case
  • Employees demand this type of service exist
  • In a cyber incident you need this kind of out of band mechanism to communicate
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Everbridge
  • Allowed us to navigate through the COVID pandemic (daily check-ins).
  • Provides a way to communicate to impacted employees due to weather events.
  • Can take a significant amount of time for setup and integration.
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ScreenShots