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Crisis24 Mass Notification vs. Microsoft SharePoint

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Crisis24 Mass Notification

    Score10 out of 10
    N/ACrisis24 Mass Notification (formerly One Call Now) is a broadcast messaging and notification service, as well as voice and email messaging system, for sending messages to groups quickly.N/A

    SharePoint

    Score7.9 out of 10
    N/AMicrosoft's SharePoint is an Intranet solution that enables users to share and manage content, knowledge, and applications to empower teamwork, quickly find information, and collaborate across the organization.

    $5

    Per User Per Month

    Pricing
    Crisis24 Mass NotificationSharePoint
    Editions & Modules
    No answers on this topic
    Plan 1
    $5.00
    Per User Per Month
    Plan 2
    $10.00
    Per User Per Month
    Office 365 E3
    $20.00
    Per User Per Month
    Offerings
    Pricing Offerings
    Crisis24 Mass NotificationSharePoint
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Crisis24 Mass NotificationSharePoint
    Considered Both Products
    Crisis24
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    89%
    Would buy again
    51 Answers
    Delivers good value for the price
    No answers on this topic
    96%
    Delivers good value for the price
    45 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    54 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    96%
    Lived up to sales and marketing promises
    27 Answers
    Implementation went as expected
    No answers on this topic
    97%
    Implementation went as expected
    37 Answers
    Best Alternatives
    Crisis24 Mass NotificationSharePoint
    Small Businesses
    No answers on this topic
    HCL Connections
    Score9 out of 10
    Medium-sized Companies
    No answers on this topic
    HCL Connections
    Score9 out of 10
    Enterprises
    No answers on this topic
    HCL Connections
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Crisis24 Mass NotificationSharePoint
    Likelihood to Recommend
    10.0
    (1 ratings)
    8.1
    (271 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.8
    (26 ratings)
    Usability
    -
    (0 ratings)
    8.2
    (31 ratings)
    Support Rating
    -
    (0 ratings)
    8.8
    (13 ratings)
    In-Person Training
    -
    (0 ratings)
    4.5
    (1 ratings)
    Online Training
    -
    (0 ratings)
    6.4
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.0
    (5 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    9.2
    (51 ratings)
    Data Sources
    -
    (0 ratings)
    7.6
    (50 ratings)
    User Testimonials
    Crisis24 Mass NotificationSharePoint
    Likelihood to Recommend
    Crisis24
    One Call Now is a great program that is easy to use and provides trusted results. It helps small business like ours reduce man power when trying to send out important notifications. Traditionally, before One Call Now, we would need to send out email notifications only, and we did not have the man power to make phone calls, or the technology to send out text notifications. One Call Now allows us to do all of the above in one step.
    Incentivized
    Read full review
    Microsoft
    It's Microsoft, so it rarely goes down or unnecessarily limits access. It works, though page load times can be long if you have lots of data. I feel like the Mac vs. PC divide has started to show up for MS products, but SharePoint works well with both.
    Read full review
    Pros
    Crisis24
    • Easy interface
    • Fast results and notifications
    • Variety of means to communicate a message
    • Excellent reports that detail who was reached and who was not reached
    Incentivized
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    Microsoft
    • We track employees' performance sheets, which are accessible to the employee, his manager, and HR, and this helps with transparency.
    • We maintain technical process documents and SOPs, which help us quickly provide relevant documents during audits.
    • We maintain incident documents change request forms in SharePoint, which helps us in tracking the changes.
    Incentivized
    Read full review
    Cons
    Crisis24
    • When typing a voice message, it is not always repeated well. You need to created spaces for pauses in speech, or the reading of initials that are names such as TCDN.
    • The different choices for voice could be improved upon, some are too similar.
    Incentivized
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    Microsoft
    • Windows Explorer users have some difficulty having to constantly UPLOAD / DOWNLOAD files. Specifically on the DOWNLOAD when they are used to Drag & Drop in & out of LOCAL folders via Window's explorer.
    • Microsoft SharePoint supports multiple "library" types. When implementing our "image" library the search function is done via "tags" and boolean logic. This is challenging to most end users. I'd like our users to be able to search our Microsoft SharePoint image library without having to enter KEYWORD or other BOOLEAN logic.
    • Microsoft SharePoint can also be an internal website for each department or company wide communication tool but I believe these features are geared for much larger organizations. Since we are a SMB we really aren't using these features. So maybe something more useful to SMBs would be nice.
    Incentivized
    Read full review
    Likelihood to Renew
    Crisis24
    No answers on this topic
    Microsoft
    It's integral to our business. It's already included with most of the Office 365 licensing we buy, so the cost is effectively zero. It stores our files, it is the foundation for custom applications, and Microsoft only continues to enhance its functionality and its connections to other Microsoft tools. SharePoint just keeps getting better and better.
    Incentivized
    Read full review
    Usability
    Crisis24
    No answers on this topic
    Microsoft
    No usability issues reported. Individual teams also have allocated areas which replace legacy shared drives on local LANs. Access to Sharepoint resources is fully integrated with corporate Active Directory with additional two-factor authentication required for administrative users. Users have access to Microsoft Services Hub which allows you to create, manage, and track support requests while staying current on Microsoft technologies with access to select self-paced learning paths
    Incentivized
    Read full review
    Support Rating
    Crisis24
    No answers on this topic
    Microsoft
    Support for SharePoint is quite good. Microsoft provides good support. Microsoft offers
    • Quick turnaround time for issues
    • A range of support services
    • Access to a network of resources
    • Escalation of issues
    • Ongoing development and commitment to produce enhancement
    The majority of support is required for initial installation. Once complete and the system is operating we have had very few support issues.
    Incentivized
    Read full review
    In-Person Training
    Crisis24
    No answers on this topic
    Microsoft
    The face to face training I received was on SharePoint Administration. It was rushed as there was a lot of information to cover and the application of the labs weren't that great either. I like to be able to relate what I am learning to what I am currently doing.
    Read full review
    Online Training
    Crisis24
    No answers on this topic
    Microsoft
    I like to learn at my own pace and online training allows for that. Additionally, you can skip through pieces of content that you already know or are already comfortable with. Microsoft actually offers great videos on their website for basic fundamental SharePoint Training. I have used these training videos in some of my own training sessions with end users.
    Read full review
    Implementation Rating
    Crisis24
    No answers on this topic
    Microsoft
    Planning to the last detail would be advised. SharePoint is a very large application that takes a lot of finesse to get operational
    Read full review
    Alternatives Considered
    Crisis24
    We have not used any other products before One Call Now .
    Incentivized
    Read full review
    Microsoft
    The reasons for selecting MS SharePoint are: SharePoint provides ease of use and web design assistance and support SharePoint helps you schedule your content for publishing. enables users to share documents with external parties and offers a better internal structure of the content and better indexing and searching capabilities.
    Incentivized
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    Return on Investment
    Crisis24
    • Families enjoy being able to receive notifications on their phones via text
    • Our small company has caught up with the times or modern notifications
    • As a non-profit, the pricing has allowed us to continue providing this service to our families.
    Incentivized
    Read full review
    Microsoft
    • It comes with Office 365. It won't cost you any additional charges.
    • It will help you to streamline your communication and work as a central hub for all tasks, files[,] and events[.]
    • Setting it up will need a bit [of] planning. If you jump blindly it will become a confusing place for your team members and make them frustrated[.]
    Incentivized
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    ScreenShots