SharePoint for Information Collaboration Management
December 21, 2020

SharePoint for Information Collaboration Management

Tim Daciuk | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with MS SharePoint

SharePoint is being used as a central repository and storage area for documents, data and ancillary materials associated with a very large data mining and analytics project. It is used as the central hub for information and provides:
  • A single version of the truth
  • A repository for current project materials
  • An organizational tool for several lines of business
  • Management overview of the project
  • Communication enhancement between team members
  • Tracking of issues and resolution

SharePoint has been used in this application for about a year. It is currently used by about 70 people consisting of:
  • Internal employees
  • Internal IT resources
  • Contracted support and operational teams
  • Specialized consulting resources

Pros

  • Organizational structure.
  • Manages a range of materials.
  • Easy search and management.
  • Security.
  • Ability to create a hierarchy of materials.

Cons

  • Difficult to use.
  • Difficult to set up.
  • Very complex.
  • Not very well liked.
  • Has not replaced localization of information.
  • A single repository.
  • Usable by internal and external resources.
  • Security.
  • Multi-level management.

Do you think Microsoft SharePoint delivers good value for the price?

Not sure

Are you happy with Microsoft SharePoint's feature set?

Yes

Did Microsoft SharePoint live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Microsoft SharePoint go as expected?

I wasn't involved with the implementation phase

Would you buy Microsoft SharePoint again?

Yes

Support for SharePoint is quite good. Microsoft provides good support. Microsoft offers
  • Quick turnaround time for issues
  • A range of support services
  • Access to a network of resources
  • Escalation of issues
  • Ongoing development and commitment to produce enhancement
The majority of support is required for initial installation. Once complete and the system is operating we have had very few support issues.
Usability is a rather complex question. In general usability is good. Usability depends upon:
  1. Objectives
  2. User skills
  3. Experience with the software
  4. General concept understanding
SharePoint usability is heavily dependent upon the initial setup and layout of the system and the application. If the initial setup is done with forethought and planning, the environment will meet user needs.
Well suited if:
  • Range of different materials
  • Requirement for hierarchical access
  • Requirement for multi-level security
  • Teams are spread across multiple geographies and/or time zones
  • Contributions from internal and external resources
SharePoint is a very good organizational tool for multiple teams that have some overlapping and some unique requirements. SharePoint allows insight and collaboration across many levels, and for many varied purposes or objectives.

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