3 Ratings
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Score 1.6 out of 100
3 Ratings
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Score 10 out of 100

Likelihood to Recommend

Criterion HCM

We have not been happy with the functionality or reporting reports with this software. Numerous issues with employees not being able to clock in and out of the system. Employees' time sheets disappearing. Quarterly reports not matching to totals on batch payroll reports. Does not have the capability to electronically submit w-2's to state reporting agencies.
Anonymous | TrustRadius Reviewer

Iris HR Software (formerly Octopus HR)

I would definitely recommend Octopus HR if companies need every employee, not just one HR team, to use it. I think it's too much and would suggest something like Taleo for one team to use.Key questions would be: Do you need a simple platform? Are you using this just for your HR team or will everyone need access? Is the way employees request PTO at your company disorganized?
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Criterion HCM
5.3
Iris HR Software (formerly Octopus HR)
Employee demographic data
Criterion HCM
5.0
Iris HR Software (formerly Octopus HR)
Employment history
Criterion HCM
5.0
Iris HR Software (formerly Octopus HR)
Workflow for transfers, promotions, pay raises, etc.
Criterion HCM
6.0
Iris HR Software (formerly Octopus HR)

Payroll Management

Criterion HCM
5.0
Iris HR Software (formerly Octopus HR)
Pay calculation
Criterion HCM
5.0
Iris HR Software (formerly Octopus HR)
Off-cycle/On-Demand payment
Criterion HCM
5.0
Iris HR Software (formerly Octopus HR)
Benefit plan administration
Criterion HCM
5.0
Iris HR Software (formerly Octopus HR)
Direct deposit files
Criterion HCM
5.0
Iris HR Software (formerly Octopus HR)
Salary revision and increment management
Criterion HCM
5.0
Iris HR Software (formerly Octopus HR)

Leave and Attendance Management

Criterion HCM
4.0
Iris HR Software (formerly Octopus HR)
Approval workflow
Criterion HCM
4.0
Iris HR Software (formerly Octopus HR)
Balance details
Criterion HCM
4.0
Iris HR Software (formerly Octopus HR)

Employee Self Service

Criterion HCM
4.0
Iris HR Software (formerly Octopus HR)
View and generate pay and benefit information
Criterion HCM
4.0
Iris HR Software (formerly Octopus HR)
Update personal information
Criterion HCM
4.0
Iris HR Software (formerly Octopus HR)

Onboarding

Criterion HCM
1.0
Iris HR Software (formerly Octopus HR)
New hire portal
Criterion HCM
1.0
Iris HR Software (formerly Octopus HR)

Pros

Criterion HCM

  • changes in pay rates
  • rehiring employees
  • payroll calculations
  • assisting with PTO accruals
Anonymous | TrustRadius Reviewer

Iris HR Software (formerly Octopus HR)

  • It's simple. I really appreciate that the layout of Octopus HR isn't something I have to question. I know where to look for something because it's clearly labeled, that's more than I can say for a lot of other HR systems I've seen.
  • Support. If I ever have a question about setting something up, or if something goes wrong, they're always on top of it. For instance, I had no idea how to set up employee photos on our accounts. I tweeted them and they responded right away, I'm based in LA and they're a UK company, I was impressed that they were able to respond right away. They make sure their customers are taken care of.
  • Great self guide. If there's ever an ordinary question I need answered their "Octopus Guide" is very thorough and walks you through everything.
Anonymous | TrustRadius Reviewer

Cons

Criterion HCM

  • payroll reports
  • state filing of W-2s
  • support
  • implementation
  • employees access to W-2
Anonymous | TrustRadius Reviewer

Iris HR Software (formerly Octopus HR)

  • Adding employee photos. That's definitely something I think is hard to figure out on your own.
  • An easier way for users to retrieve their passwords. Sometimes I notice even when employees put in all the correct information, the system doesn't recognize it.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Criterion HCM

Criterion HCM 1.0
Based on 1 answer
We are changing to another payroll/HR vendor.
Anonymous | TrustRadius Reviewer

Iris HR Software (formerly Octopus HR)

Iris HR Software (formerly Octopus HR) 8.0
Based on 1 answer
Employees don't complain about it! If anything they've commented on how nice of a tool it is to have.
Anonymous | TrustRadius Reviewer

Usability

Criterion HCM

Criterion HCM 1.0
Based on 1 answer
too many instances of errors, unable to access program/time sheets
Anonymous | TrustRadius Reviewer

Iris HR Software (formerly Octopus HR)

No score
No answers yet
No answers on this topic

Support Rating

Criterion HCM

Criterion HCM 1.0
Based on 1 answer
Support is very slow to correct issues. I have actually reported an issue then 2-3 hours later received screen shots where they were able to do what we could not as though we were doing something different that usual. They are quick to say it is user error. Took too long to correct payroll reports and reports still do not reconcile. Very difficult to complete quarterly and annual reporting.
Anonymous | TrustRadius Reviewer

Iris HR Software (formerly Octopus HR)

No score
No answers yet
No answers on this topic

Implementation Rating

Criterion HCM

Criterion HCM 1.0
Based on 1 answer
Had to continually repeat our information. Kept getting us confused with another client.
Anonymous | TrustRadius Reviewer

Iris HR Software (formerly Octopus HR)

No score
No answers yet
No answers on this topic

Alternatives Considered

Criterion HCM

When reviewing the various software before selecting Criterion HCM, it appeared to be the best choice and value. During implementation (which took nine months with us having to do most of the work) we realized we were not given accurate information regarding the software
Anonymous | TrustRadius Reviewer

Iris HR Software (formerly Octopus HR)

Very different platforms. You get a lot of bang for your buck using Octopus HR. It's a much more modern and simple layout and that's something forward thinking companies definitely enjoy.
Anonymous | TrustRadius Reviewer

Return on Investment

Criterion HCM

  • does not impact our ROI
Anonymous | TrustRadius Reviewer

Iris HR Software (formerly Octopus HR)

  • Employee efficiency. There's never a question of who I request my time off with. The program sets up line managers who take in all the requests.
  • Less wasted time. Contact info and photo are very visible and easily accessed.
Anonymous | TrustRadius Reviewer

Pricing Details

Criterion HCM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Criterion HCM Editions & Modules

Additional Pricing Details

Iris HR Software (formerly Octopus HR)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Iris HR Software (formerly Octopus HR) Editions & Modules

Edition
Basic$1.501
  1. Per User Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Criterion HCM
1.0
Iris HR Software (formerly Octopus HR)
8.0

Likelihood to Renew

Criterion HCM
1.0
Iris HR Software (formerly Octopus HR)
8.0

Usability

Criterion HCM
1.0
Iris HR Software (formerly Octopus HR)

Support Rating

Criterion HCM
1.0
Iris HR Software (formerly Octopus HR)

Implementation Rating

Criterion HCM
1.0
Iris HR Software (formerly Octopus HR)

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