Criterion HCM vs Iris HR Software (formerly Octopus HR) | TrustRadius

What users are saying about

Score 1.6 out of 10

Based on 3 reviews and ratings

Score 10 out of 10

Based on 3 reviews and ratings

Feature Rating Comparison

Criterion HCM

Iris HR Software (formerly Octopus HR)

Employee demographic data

Employment history

Workflow for transfers, promotions, pay raises, etc.

Criterion HCM

Iris HR Software (formerly Octopus HR)

Pay calculation

Off-cycle/On-Demand payment

Benefit plan administration

Direct deposit files

Salary revision and increment management

Criterion HCM

Iris HR Software (formerly Octopus HR)

Approval workflow

Balance details

Criterion HCM

Iris HR Software (formerly Octopus HR)

View and generate pay and benefit information

Update personal information

Criterion HCM

Iris HR Software (formerly Octopus HR)

New hire portal

Pros

changes in pay rates
rehiring employees
payroll calculations
assisting with PTO accruals

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Verified User

Professional in Corporate

Building Materials Company, 51-200 employees

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It's simple. I really appreciate that the layout of Octopus HR isn't something I have to question. I know where to look for something because it's clearly labeled, that's more than I can say for a lot of other HR systems I've seen.
Support. If I ever have a question about setting something up, or if something goes wrong, they're always on top of it. For instance, I had no idea how to set up employee photos on our accounts. I tweeted them and they responded right away, I'm based in LA and they're a UK company, I was impressed that they were able to respond right away. They make sure their customers are taken care of.
Great self guide. If there's ever an ordinary question I need answered their "Octopus Guide" is very thorough and walks you through everything.

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Verified User

Employee in Human Resources

Internet Company, 201-500 employees

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Cons

payroll reports
state filing of W-2s
support
implementation
employees access to W-2

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Verified User

Professional in Corporate

Building Materials Company, 51-200 employees

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Adding employee photos. That's definitely something I think is hard to figure out on your own.
An easier way for users to retrieve their passwords. Sometimes I notice even when employees put in all the correct information, the system doesn't recognize it.

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Verified User

Employee in Human Resources

Internet Company, 201-500 employees

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Likelihood to Renew

Criterion HCM 1.0

Based on 1 answer

We are changing to another payroll/HR vendor.

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Verified User

Professional in Corporate

Building Materials Company, 51-200 employees

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Iris HR Software (formerly Octopus HR) 8.0

Based on 1 answer

Employees don't complain about it! If anything they've commented on how nice of a tool it is to have.

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Verified User

Employee in Human Resources

Internet Company, 201-500 employees

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Usability

Criterion HCM 1.0

Based on 1 answer

too many instances of errors, unable to access program/time sheets

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Verified User

Professional in Corporate

Building Materials Company, 51-200 employees

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No score

No answers yet

No answers on this topic

Support Rating

Criterion HCM 1.0

Based on 1 answer

Support is very slow to correct issues. I have actually reported an issue then 2-3 hours later received screen shots where they were able to do what we could not as though we were doing something different that usual. They are quick to say it is user error. Took too long to correct payroll reports and reports still do not reconcile. Very difficult to complete quarterly and annual reporting.

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Verified User

Professional in Corporate

Building Materials Company, 51-200 employees

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No score

No answers yet

No answers on this topic

Implementation Rating

Criterion HCM 1.0

Based on 1 answer

Had to continually repeat our information. Kept getting us confused with another client.

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Verified User

Professional in Corporate

Building Materials Company, 51-200 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

When reviewing the various software before selecting Criterion HCM, it appeared to be the best choice and value. During implementation (which took nine months with us having to do most of the work) we realized we were not given accurate information regarding the software

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Verified User

Professional in Corporate

Building Materials Company, 51-200 employees

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Very different platforms. You get a lot of bang for your buck using Octopus HR. It's a much more modern and simple layout and that's something forward thinking companies definitely enjoy.

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Verified User

Employee in Human Resources

Internet Company, 201-500 employees

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Return on Investment

does not impact our ROI

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Verified User

Professional in Corporate

Building Materials Company, 51-200 employees

View all 1 answers on this topic

Employee efficiency. There's never a question of who I request my time off with. The program sets up line managers who take in all the requests.
Less wasted time. Contact info and photo are very visible and easily accessed.

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Verified User

Employee in Human Resources

Internet Company, 201-500 employees

View all 1 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Criterion HCM Editions & Modules

—

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Iris HR Software (formerly Octopus HR) Editions & Modules

Edition

Basic	$1.50¹

Per User Per Month

Additional Pricing Details

—

Rating Summary

Criterion HCM

Iris HR Software (formerly Octopus HR)

Criterion HCM

Iris HR Software (formerly Octopus HR)

Criterion HCM

Iris HR Software (formerly Octopus HR)

Criterion HCM

Iris HR Software (formerly Octopus HR)

Criterion HCM

Iris HR Software (formerly Octopus HR)

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