What users are saying about
3 Ratings
6 Ratings
3 Ratings
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Score 1.6 out of 100
6 Ratings
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Score 9 out of 100

Likelihood to Recommend

Criterion HCM

We have not been happy with the functionality or reporting reports with this software. Numerous issues with employees not being able to clock in and out of the system. Employees' time sheets disappearing. Quarterly reports not matching to totals on batch payroll reports. Does not have the capability to electronically submit w-2's to state reporting agencies.
Anonymous | TrustRadius Reviewer

Talentsoft

I think some of my problems with Talentsoft aren't so much the fault of the software as it is how my company is organized. I have to enter many different property levels so that a review gets created, I'm not certain that these fields are required by Talentsoft or by my corporate office. This software is not suited for companies where a segment of the employees do not have a company email address and/or access to a company computer
Richard Kutschera | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Criterion HCM
5.3
Talentsoft
Employee demographic data
Criterion HCM
5.0
Talentsoft
Employment history
Criterion HCM
5.0
Talentsoft
Workflow for transfers, promotions, pay raises, etc.
Criterion HCM
6.0
Talentsoft

Payroll Management

Criterion HCM
5.0
Talentsoft
Pay calculation
Criterion HCM
5.0
Talentsoft
Off-cycle/On-Demand payment
Criterion HCM
5.0
Talentsoft
Benefit plan administration
Criterion HCM
5.0
Talentsoft
Direct deposit files
Criterion HCM
5.0
Talentsoft
Salary revision and increment management
Criterion HCM
5.0
Talentsoft

Leave and Attendance Management

Criterion HCM
4.0
Talentsoft
Approval workflow
Criterion HCM
4.0
Talentsoft
Balance details
Criterion HCM
4.0
Talentsoft

Employee Self Service

Criterion HCM
4.0
Talentsoft
View and generate pay and benefit information
Criterion HCM
4.0
Talentsoft
Update personal information
Criterion HCM
4.0
Talentsoft

Onboarding

Criterion HCM
1.0
Talentsoft
New hire portal
Criterion HCM
1.0
Talentsoft

Performance and Goals

Criterion HCM
Talentsoft
8.6
Corporate goal setting
Criterion HCM
Talentsoft
9.0
Subordinate goal setting
Criterion HCM
Talentsoft
9.0
Individual goal setting
Criterion HCM
Talentsoft
8.0
Line-of sight-visibility
Criterion HCM
Talentsoft
8.0
Performance tracking
Criterion HCM
Talentsoft
9.0

Performance Management

Criterion HCM
Talentsoft
6.3
Performance plans
Criterion HCM
Talentsoft
8.0
Plan weighting
Criterion HCM
Talentsoft
8.0
Performance improvement plans
Criterion HCM
Talentsoft
5.0
Review status tracking
Criterion HCM
Talentsoft
6.0
Workflow restrictions
Criterion HCM
Talentsoft
6.0
Reporting
Criterion HCM
Talentsoft
5.0

Pros

Criterion HCM

  • changes in pay rates
  • rehiring employees
  • payroll calculations
  • assisting with PTO accruals
Anonymous | TrustRadius Reviewer

Talentsoft

  • Having the reviews in Talentsoft makes it much easier for one person to manage the entire process from start to finish.
  • When an employee switches managers during the year, the delegation feature makes it very easy to have the previous manager add their input to the employees review.
  • Being able to have a daily import file from our HR system into Talentsoft helps in having the information in Talentsoft be current.
Richard Kutschera | TrustRadius Reviewer

Cons

Criterion HCM

  • payroll reports
  • state filing of W-2s
  • support
  • implementation
  • employees access to W-2
Anonymous | TrustRadius Reviewer

Talentsoft

  • I would like to have access edit and update the goal section throughout the year, not just during the review period.
  • The reporting function is very cumbersome and needs to have easier ways to create custom reports.
  • Streamline the create a review template process.
  • Email notification for employees to let their manager know when they have completed entering information in Talentsoft.
Richard Kutschera | TrustRadius Reviewer

Likelihood to Renew

Criterion HCM

Criterion HCM 1.0
Based on 1 answer
We are changing to another payroll/HR vendor.
Anonymous | TrustRadius Reviewer

Talentsoft

No score
No answers yet
No answers on this topic

Usability

Criterion HCM

Criterion HCM 1.0
Based on 1 answer
too many instances of errors, unable to access program/time sheets
Anonymous | TrustRadius Reviewer

Talentsoft

No score
No answers yet
No answers on this topic

Support Rating

Criterion HCM

Criterion HCM 1.0
Based on 1 answer
Support is very slow to correct issues. I have actually reported an issue then 2-3 hours later received screen shots where they were able to do what we could not as though we were doing something different that usual. They are quick to say it is user error. Took too long to correct payroll reports and reports still do not reconcile. Very difficult to complete quarterly and annual reporting.
Anonymous | TrustRadius Reviewer

Talentsoft

No score
No answers yet
No answers on this topic

Implementation Rating

Criterion HCM

Criterion HCM 1.0
Based on 1 answer
Had to continually repeat our information. Kept getting us confused with another client.
Anonymous | TrustRadius Reviewer

Talentsoft

No score
No answers yet
No answers on this topic

Alternatives Considered

Criterion HCM

When reviewing the various software before selecting Criterion HCM, it appeared to be the best choice and value. During implementation (which took nine months with us having to do most of the work) we realized we were not given accurate information regarding the software
Anonymous | TrustRadius Reviewer

Talentsoft

I think SuccessFactors is more flexible to customer needs when creating review templates and allowing access to goals year round. They also track changes for the goals. Talentsoft was selected by our corporate office before I started with the company.
Richard Kutschera | TrustRadius Reviewer

Return on Investment

Criterion HCM

  • does not impact our ROI
Anonymous | TrustRadius Reviewer

Talentsoft

  • Positive - Managers and employees have access to their reviews without having to contact HR.
  • Positive - Management of the entire review process is less manual and takes less time.
Richard Kutschera | TrustRadius Reviewer

Pricing Details

Criterion HCM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Talentsoft

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Criterion HCM
1.0
Talentsoft
8.0

Likelihood to Renew

Criterion HCM
1.0
Talentsoft

Usability

Criterion HCM
1.0
Talentsoft

Support Rating

Criterion HCM
1.0
Talentsoft

Implementation Rating

Criterion HCM
1.0
Talentsoft

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