What users are saying about
3 Ratings
8 Ratings
3 Ratings
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Score 1.6 out of 100
8 Ratings
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Score 9.4 out of 100

Likelihood to Recommend

Criterion HCM

We have not been happy with the functionality or reporting reports with this software. Numerous issues with employees not being able to clock in and out of the system. Employees' time sheets disappearing. Quarterly reports not matching to totals on batch payroll reports. Does not have the capability to electronically submit w-2's to state reporting agencies.
Anonymous | TrustRadius Reviewer

WebHR

Implement new front end technologies and smart forms, and improve the overall user experience across all platforms and I'd be recommending it to my peers.
Roy Zumbado Cognuchz | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Criterion HCM
5.3
WebHR
8.5
Employee demographic data
Criterion HCM
5.0
WebHR
8.6
Employment history
Criterion HCM
5.0
WebHR
9.0
Workflow for transfers, promotions, pay raises, etc.
Criterion HCM
6.0
WebHR
9.0
Job profiles and administration
Criterion HCM
WebHR
8.2
Organizational charting
Criterion HCM
WebHR
8.0
Organization and location management
Criterion HCM
WebHR
8.0

Payroll Management

Criterion HCM
5.0
WebHR
8.8
Pay calculation
Criterion HCM
5.0
WebHR
10.0
Off-cycle/On-Demand payment
Criterion HCM
5.0
WebHR
Benefit plan administration
Criterion HCM
5.0
WebHR
9.0
Direct deposit files
Criterion HCM
5.0
WebHR
Salary revision and increment management
Criterion HCM
5.0
WebHR
8.0
Reimbursement management
Criterion HCM
WebHR
8.0

Leave and Attendance Management

Criterion HCM
4.0
WebHR
9.0
Approval workflow
Criterion HCM
4.0
WebHR
9.0
Balance details
Criterion HCM
4.0
WebHR
9.0
Annual carry-forward and encashment
Criterion HCM
WebHR
9.0

Employee Self Service

Criterion HCM
4.0
WebHR
7.5
View and generate pay and benefit information
Criterion HCM
4.0
WebHR
8.0
Update personal information
Criterion HCM
4.0
WebHR
8.0
View company policy documentation
Criterion HCM
WebHR
7.0
Employee recognition
Criterion HCM
WebHR
7.0

Onboarding

Criterion HCM
1.0
WebHR
New hire portal
Criterion HCM
1.0
WebHR

HR Reporting

Criterion HCM
WebHR
6.7
Report builder
Criterion HCM
WebHR
7.0
Pre-built reports
Criterion HCM
WebHR
6.4

Recruiting / ATS

Criterion HCM
WebHR
10.0
Job Requisition Management
Criterion HCM
WebHR
10.0
Duplicate Candidate Prevention
Criterion HCM
WebHR
10.0
Notifications and Alerts
Criterion HCM
WebHR
10.0

Pros

Criterion HCM

  • changes in pay rates
  • rehiring employees
  • payroll calculations
  • assisting with PTO accruals
Anonymous | TrustRadius Reviewer

WebHR

  • You create the organization structure when setting up employees (define direct reports) and WebHR uses this for its logic. For example; creating organization charts; Applying roles so managers automatically have access to direct reports information; direct reports interact with their managers to request vacation time, performance evaluations, etc.
  • We are working within the Google apps business edition which permits easy implementation of WebHR within the organization.
Braulio Blanco | TrustRadius Reviewer

Cons

Criterion HCM

  • payroll reports
  • state filing of W-2s
  • support
  • implementation
  • employees access to W-2
Anonymous | TrustRadius Reviewer

WebHR

  • Performance improvement needed
  • UI changes needed
  • Has some not needed features, like Badges
Iryna Orliuk | TrustRadius Reviewer

Likelihood to Renew

Criterion HCM

Criterion HCM 1.0
Based on 1 answer
We are changing to another payroll/HR vendor.
Anonymous | TrustRadius Reviewer

WebHR

WebHR 5.0
Based on 1 answer
Renewal of this product is out of my control, but if asked I would give this product a thumbs up to renew. It only gets better with time
Anonymous | TrustRadius Reviewer

Usability

Criterion HCM

Criterion HCM 1.0
Based on 1 answer
too many instances of errors, unable to access program/time sheets
Anonymous | TrustRadius Reviewer

WebHR

WebHR 7.0
Based on 1 answer
It has great functionality but it's UI is not that good
Iryna Orliuk | TrustRadius Reviewer

Support Rating

Criterion HCM

Criterion HCM 1.0
Based on 1 answer
Support is very slow to correct issues. I have actually reported an issue then 2-3 hours later received screen shots where they were able to do what we could not as though we were doing something different that usual. They are quick to say it is user error. Took too long to correct payroll reports and reports still do not reconcile. Very difficult to complete quarterly and annual reporting.
Anonymous | TrustRadius Reviewer

WebHR

No score
No answers yet
No answers on this topic

Implementation Rating

Criterion HCM

Criterion HCM 1.0
Based on 1 answer
Had to continually repeat our information. Kept getting us confused with another client.
Anonymous | TrustRadius Reviewer

WebHR

No score
No answers yet
No answers on this topic

Alternatives Considered

Criterion HCM

When reviewing the various software before selecting Criterion HCM, it appeared to be the best choice and value. During implementation (which took nine months with us having to do most of the work) we realized we were not given accurate information regarding the software
Anonymous | TrustRadius Reviewer

WebHR

My company selected WebHR because it solved an immediate issue we had in the hiring area, however, I'm used to working with Taleo and Workday, the latter being the one with the best user experience and navigability I've seen. WebHR would definitely be better if it's modernized and the complete UX/UI is improved, the data and processes it handles are great for managing a company, but the usability is the thing that needs the most attention for future versions.
Roy Zumbado Cognuchz | TrustRadius Reviewer

Return on Investment

Criterion HCM

  • does not impact our ROI
Anonymous | TrustRadius Reviewer

WebHR

  • We are too early in implementation to be able to calculate ROI but am sure we will se great benefits in efficiency during the following 6 months.
Braulio Blanco | TrustRadius Reviewer

Screenshots

Pricing Details

Criterion HCM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Criterion HCM Editions & Modules

Additional Pricing Details

WebHR

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

WebHR Editions & Modules

Edition
All Essential Modules$ 2.001
  1. per employee per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Criterion HCM
1.0
WebHR
5.1

Likelihood to Renew

Criterion HCM
1.0
WebHR
5.0

Usability

Criterion HCM
1.0
WebHR
7.0

Support Rating

Criterion HCM
1.0
WebHR

Implementation Rating

Criterion HCM
1.0
WebHR

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