CRM Assistant for Gmail™ vs. Shared Contacts for Gmail

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CRM Assistant for Gmail™
Score 9.0 out of 10
N/A
CRM Assistant for Gmail™ introduces features designed to streamline customer relationship management workflows. The plugin is designed to elevate the SuiteCRM experience by integrating it with Gmail. By enabling users to save customer information, email correspondence, and other data into SuiteCRM from within Gmail, it helps to enhance efficiency, minimize redundancy, and offers a user-friendly cross-platform experience.
$8
per month per user
Shared Contacts for Gmail
Score 8.0 out of 10
N/A
Shared Contacts for Gmail enables Google Workspace (G-Suite) & Gmail users to create, manage, share team address books (labels) from anywhere (Gmail, Google Contacts, Mobile phones etc.). Define access permissions exactly like you would do with a Google Doc: View Only Edit Delete permission Re-share Transfer of ownership Access contacts shared from anywhere in a workspace (Gmail, Google Contacts, Calendar, Mobile phones etc.).…
$0.99
per user per month
Pricing
CRM Assistant for Gmail™Shared Contacts for Gmail
Editions & Modules
Monthly
$8
per month per user
Yearly
$80
per year per user
Lite
$0.99
per user per month
Team
$1.79
per user per month
Business
$2.59
per user per month
Offerings
Pricing Offerings
CRM Assistant for Gmail™Shared Contacts for Gmail
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$0.99 per user per month
Additional Details
More Pricing Information
Community Pulse
CRM Assistant for Gmail™Shared Contacts for Gmail
Best Alternatives
CRM Assistant for Gmail™Shared Contacts for Gmail
Small Businesses
Cloze
Cloze
Score 9.9 out of 10
Cloze
Cloze
Score 9.9 out of 10
Medium-sized Companies
Shared Contacts for Gmail
Shared Contacts for Gmail
Score 8.0 out of 10
Kintone
Kintone
Score 9.9 out of 10
Enterprises
Shared Contacts for Gmail
Shared Contacts for Gmail
Score 8.0 out of 10
Salesforce Sales Cloud
Salesforce Sales Cloud
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CRM Assistant for Gmail™Shared Contacts for Gmail
Likelihood to Recommend
10.0
(1 ratings)
9.0
(7 ratings)
Usability
10.0
(1 ratings)
9.0
(1 ratings)
User Testimonials
CRM Assistant for Gmail™Shared Contacts for Gmail
Likelihood to Recommend
RT Dynamic
Since this is a simple add-on, and we don't work at home, its mobility is very useful for employees like us who need to travel for work. We can check on our phones or tables if there's an important update. It works well with GMail mobile app and easily accessible anytime, anywhere.
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Shared Contacts for Gmail
Shared Contacts for Gmail is well suited for organizations that generate and coordinate long term partnerships and that have a big remote working component as a main form or working. It is less appropriate with organizations dedicated to sales and performance based ways of working. I would recommend it for medium size organizations.
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Pros
RT Dynamic
  • Email Archiving with Attachments
  • Attachment Management
  • Mobile Compatibility
  • Notes and Record Association
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Shared Contacts for Gmail
  • Helps manage contact lists and distribution lists.
  • Eliminates the need for the use of an additional platform, like a CRM, to manage contacts.
  • Makes it easier to share contacts with a targeted audience with the flexibility to be selective about who the data is being shared with.
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Cons
RT Dynamic
  • It's dependency on other apps
  • This could have been a multiple in one if they just integrated everything else in CRM Assistant for Gmail™
  • Recently Opened Records could have been placed in a different tab for its own, instead of the home page
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Shared Contacts for Gmail
  • I have been looking for a way to share our contacts within our organization for a while now. This process really improves how we were doing it within Google Sheets.
  • My only negative is that it has taken so long for it to be functional within Google.
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Usability
RT Dynamic
The work it does is exactly what we needed for the kind of business we're running. We're handling hotel blocks and commissionable sales, and it helps us remain organized with our records and recent activities. It also helps us keep track of our productivity everyday and keeps important files safe without the risk of being leaked.
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Shared Contacts for Gmail
Very easy to use. Mostly related to the design of the program, but also due to the layout. I find it easy to find what I am looking for. As noted in earlier comments, greater implementation of AI would probably make the program even easier to use, as sometimes finding certain functions is not entirely transparent.
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Alternatives Considered
RT Dynamic
No answers on this topic
Shared Contacts for Gmail
My company used Zendesk Sell for a while, but the profiles weren't as manageable and easy accessed as Shared Contacts [for Gmail.] It resulted easier to update the contact information within Shared Contacts [for Gmail] and maintain the contact flow, than updating in Zendesk, and then manually go into gmail and continue the conversation. As well we don't use Shared Contacts [for Gmail] alone. We do accompany it with an internal operations system, were we manage the clients profile, but the combination between the two is perfect.
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Return on Investment
RT Dynamic
  • We started from GMV of 200k to 1M from January to April.
  • From 1M GMV in April, to consistently achieving 2M and up in October.
  • Other apps would be to pricey. I'd say it's worth the value for the work it does for our numbers!
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Shared Contacts for Gmail
  • More contact with clients
  • Keeping track of contact information no matter the places
  • Clients like the familiarity that is created by the constant check on them
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ScreenShots

CRM Assistant for Gmail™ Screenshots

Screenshot of Email ArchivingScreenshot of Home PageScreenshot of Record Detail View

Shared Contacts for Gmail Screenshots

Screenshot of Easily set the access permissions while sharing your Google ContactsScreenshot of Sync your shared contacts with just a clickScreenshot of Share contacts with ease