Organizing my contacts into groups and sharing the groups with different people has never been so easy!
February 10, 2021

Organizing my contacts into groups and sharing the groups with different people has never been so easy!

Tiffany Consalvo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Shared Contacts for Gmail

Currently, we are starting to use shared contacts amongst our management team for maintenance list and team member information. We plan to create additional shared contact lists amongst our teams and Department Leaders to make working within their departments more efficient.


  • You can easily create a group i.e. Maintenance and share that with anyone that you would like to have access to the maintenance groups contact information.
  • You can give permissions to some people or not which will allow them to make changes to the contacts. This can help to keep the information up-to-date for everyone.
  • This has made sharing contacts and organizing our information so much easier!


  • I have been looking for a way to share our contacts within our organization for a while now. This process really improves how we were doing it within Google Sheets.
  • My only negative is that it has taken so long for it to be functional within Google.
  • Shared contacts is having a positive impact on our overall ROI by making us more efficient. We are spending less time emailing, calling, or popping in to get contact information to each other.
  • We can now organize our contacts in a more professional manner and nobody is asking what do we call the document that we saved our vendor information on.
This product is much better because we can share more precisely within our team. Cornerstone permissions were difficult to share vendors with all of our team members. It's all or none and not categories of information. For example, I may want our technicians to have access to vendor information about our outside laboratory and our client service team doesn't need that. With Cornerstone and QuickBooks it was all or none.

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Shared contacts are great for companies that need to organize contacts within their organization. For example: if you have multiple vendors and they have multiple sales representatives, then sharing them with all people involved with inventory is great. Or, if you have a large facility and need to organize your outside maintenance team, this is a great way to do it. You can also share groups within your family or friends to keep birthdays up-to-date etc. However, if you are looking for a way to organize contacts for future business and to keep track of contacts and notes and share them within your team. I am not sure that this system is robust enough for that.


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