What users are saying about
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467 Ratings
4 Ratings
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Score 7.5 out of 100

Paycom

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467 Ratings
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Score 6.7 out of 100

Feature Set Ratings

    Learning Management

    5.5

    CrossKnowledge Learning Suite

    55%

    Paycom

    Feature Set Not Supported
    N/A
    CrossKnowledge Learning Suite ranks higher in 11/11 features

    Course authoring

    6.0
    60%
    1 Rating
    N/A
    0 Ratings

    Course catalog or library

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Player/Portal

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Learning content

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Mobile friendly

    6.0
    60%
    1 Rating
    N/A
    0 Ratings

    Progress tracking & certifications

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Assignments

    6.0
    60%
    1 Rating
    N/A
    0 Ratings

    Compliance management

    3.0
    30%
    1 Rating
    N/A
    0 Ratings

    Learning administration

    4.0
    40%
    1 Rating
    N/A
    0 Ratings

    Learning reporting & analytics

    3.0
    30%
    1 Rating
    N/A
    0 Ratings

    Social learning

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Human Resource Management

    CrossKnowledge Learning Suite

    Feature Set Not Supported
    N/A
    6.8

    Paycom

    68%
    Paycom ranks higher in 7/7 features

    Employee demographic data

    N/A
    0 Ratings
    7.1
    71%
    230 Ratings

    Employment history

    N/A
    0 Ratings
    7.3
    73%
    221 Ratings

    Job profiles and administration

    N/A
    0 Ratings
    6.9
    69%
    222 Ratings

    Workflow for transfers, promotions, pay raises, etc.

    N/A
    0 Ratings
    7.0
    70%
    223 Ratings

    Organizational charting

    N/A
    0 Ratings
    6.6
    66%
    162 Ratings

    Organization and location management

    N/A
    0 Ratings
    6.0
    60%
    190 Ratings

    Compliance data (COBRA, OSHA, etc.)

    N/A
    0 Ratings
    6.6
    66%
    183 Ratings

    Payroll Management

    CrossKnowledge Learning Suite

    Feature Set Not Supported
    N/A
    7.4

    Paycom

    74%
    Paycom ranks higher in 7/7 features

    Pay calculation

    N/A
    0 Ratings
    7.2
    72%
    261 Ratings

    Support for external payroll vendors

    N/A
    0 Ratings
    6.4
    64%
    47 Ratings

    Off-cycle/On-Demand payment

    N/A
    0 Ratings
    8.7
    87%
    13 Ratings

    Benefit plan administration

    N/A
    0 Ratings
    7.4
    74%
    219 Ratings

    Direct deposit files

    N/A
    0 Ratings
    7.7
    77%
    263 Ratings

    Salary revision and increment management

    N/A
    0 Ratings
    7.9
    79%
    219 Ratings

    Reimbursement management

    N/A
    0 Ratings
    6.6
    66%
    145 Ratings

    Leave and Attendance Management

    CrossKnowledge Learning Suite

    Feature Set Not Supported
    N/A
    7.5

    Paycom

    75%
    Paycom ranks higher in 3/3 features

    Approval workflow

    N/A
    0 Ratings
    7.7
    77%
    220 Ratings

    Balance details

    N/A
    0 Ratings
    7.3
    73%
    223 Ratings

    Annual carry-forward and encashment

    N/A
    0 Ratings
    7.3
    73%
    187 Ratings

    Employee Self Service

    CrossKnowledge Learning Suite

    Feature Set Not Supported
    N/A
    7.7

    Paycom

    77%
    Paycom ranks higher in 5/5 features

    View and generate pay and benefit information

    N/A
    0 Ratings
    7.7
    77%
    268 Ratings

    Update personal information

    N/A
    0 Ratings
    8.1
    81%
    267 Ratings

    View company policy documentation

    N/A
    0 Ratings
    7.5
    75%
    232 Ratings

    Employee recognition

    N/A
    0 Ratings
    7.3
    73%
    127 Ratings

    View job history

    N/A
    0 Ratings
    7.6
    76%
    207 Ratings

    Asset Management

    CrossKnowledge Learning Suite

    Feature Set Not Supported
    N/A
    4.7

    Paycom

    47%
    Paycom ranks higher in 1/1 features

    Tracking of all physical assets

    N/A
    0 Ratings
    4.7
    47%
    26 Ratings

    HR Reporting

    CrossKnowledge Learning Suite

    Feature Set Not Supported
    N/A
    6.2

    Paycom

    62%
    Paycom ranks higher in 3/3 features

    Report builder

    N/A
    0 Ratings
    6.5
    65%
    223 Ratings

    Pre-built reports

    N/A
    0 Ratings
    6.7
    67%
    222 Ratings

    Ability to combine HR data with external data

    N/A
    0 Ratings
    5.6
    56%
    55 Ratings

    Onboarding

    CrossKnowledge Learning Suite

    Feature Set Not Supported
    N/A
    6.5

    Paycom

    65%
    Paycom ranks higher in 2/2 features

    New hire portal

    N/A
    0 Ratings
    6.9
    69%
    215 Ratings

    Manager tracking tools

    N/A
    0 Ratings
    6.1
    61%
    183 Ratings

    Performance and Goals

    CrossKnowledge Learning Suite

    Feature Set Not Supported
    N/A
    5.6

    Paycom

    56%
    Paycom ranks higher in 4/4 features

    Corporate goal setting

    N/A
    0 Ratings
    4.1
    41%
    36 Ratings

    Individual goal setting

    N/A
    0 Ratings
    6.6
    66%
    121 Ratings

    Line-of sight-visibility

    N/A
    0 Ratings
    4.7
    47%
    35 Ratings

    Performance tracking

    N/A
    0 Ratings
    7.1
    71%
    128 Ratings

    Performance Management

    CrossKnowledge Learning Suite

    Feature Set Not Supported
    N/A
    7.0

    Paycom

    70%
    Paycom ranks higher in 5/5 features

    Performance plans

    N/A
    0 Ratings
    6.9
    69%
    155 Ratings

    Performance improvement plans

    N/A
    0 Ratings
    6.8
    68%
    144 Ratings

    Review status tracking

    N/A
    0 Ratings
    6.9
    69%
    150 Ratings

    Review reminders

    N/A
    0 Ratings
    7.2
    72%
    157 Ratings

    Multiple review frequency

    N/A
    0 Ratings
    7.1
    71%
    139 Ratings

    Succession Planning

    CrossKnowledge Learning Suite

    Feature Set Not Supported
    N/A
    6.7

    Paycom

    67%
    Paycom ranks higher in 4/4 features

    Create succession plans/pools

    N/A
    0 Ratings
    9.1
    91%
    24 Ratings

    Candidate ranking

    N/A
    0 Ratings
    6.8
    68%
    30 Ratings

    Candidate search

    N/A
    0 Ratings
    5.7
    57%
    33 Ratings

    Candidate development

    N/A
    0 Ratings
    5.3
    53%
    29 Ratings

    Recruiting / ATS

    CrossKnowledge Learning Suite

    Feature Set Not Supported
    N/A
    6.2

    Paycom

    62%
    Paycom ranks higher in 7/7 features

    Job Requisition Management

    N/A
    0 Ratings
    6.5
    65%
    139 Ratings

    Company Website Posting

    N/A
    0 Ratings
    6.4
    64%
    138 Ratings

    Publish to Social Media

    N/A
    0 Ratings
    6.0
    60%
    107 Ratings

    Job Search Site Posting

    N/A
    0 Ratings
    6.3
    63%
    124 Ratings

    Duplicate Candidate Prevention

    N/A
    0 Ratings
    5.7
    57%
    120 Ratings

    Applicant Tracking

    N/A
    0 Ratings
    6.3
    63%
    145 Ratings

    Notifications and Alerts

    N/A
    0 Ratings
    6.1
    61%
    148 Ratings

    Attribute Ratings

    • CrossKnowledge Learning Suite is rated higher in 1 area: Likelihood to Recommend
    • Paycom is rated higher in 1 area: Likelihood to Renew

    Likelihood to Recommend

    7.0

    CrossKnowledge Learning Suite

    70%
    1 Rating
    6.3

    Paycom

    63%
    287 Ratings

    Likelihood to Renew

    8.0

    CrossKnowledge Learning Suite

    80%
    1 Rating
    8.1

    Paycom

    81%
    16 Ratings

    Usability

    CrossKnowledge Learning Suite

    N/A
    0 Ratings
    7.3

    Paycom

    73%
    19 Ratings

    Availability

    CrossKnowledge Learning Suite

    N/A
    0 Ratings
    9.1

    Paycom

    91%
    1 Rating

    Performance

    CrossKnowledge Learning Suite

    N/A
    0 Ratings
    8.2

    Paycom

    82%
    1 Rating

    Support Rating

    CrossKnowledge Learning Suite

    N/A
    0 Ratings
    9.1

    Paycom

    91%
    56 Ratings

    In-Person Training

    CrossKnowledge Learning Suite

    N/A
    0 Ratings
    6.4

    Paycom

    64%
    1 Rating

    Online Training

    CrossKnowledge Learning Suite

    N/A
    0 Ratings
    7.3

    Paycom

    73%
    1 Rating

    Implementation Rating

    CrossKnowledge Learning Suite

    N/A
    0 Ratings
    4.0

    Paycom

    40%
    6 Ratings

    Configurability

    CrossKnowledge Learning Suite

    N/A
    0 Ratings
    5.5

    Paycom

    55%
    1 Rating

    Ease of integration

    CrossKnowledge Learning Suite

    N/A
    0 Ratings
    5.5

    Paycom

    55%
    1 Rating

    Product Scalability

    CrossKnowledge Learning Suite

    N/A
    0 Ratings
    5.5

    Paycom

    55%
    1 Rating

    Vendor post-sale

    CrossKnowledge Learning Suite

    N/A
    0 Ratings
    5.1

    Paycom

    51%
    2 Ratings

    Vendor pre-sale

    CrossKnowledge Learning Suite

    N/A
    0 Ratings
    8.5

    Paycom

    85%
    2 Ratings

    Likelihood to Recommend

    Wiley

    CrossKowledge offers a superb library of learning content and a serviceable learning management system to go with it. If you’re looking for robust reporting or want to minimise the time you spend managing learning administration, you should look elsewhere.
    Read full review

    Paycom

    Overall I have been extremely pleased with the high level of service we have received from Paycom over the years. Questions are answered promptly and, if necessary, researched and responded to within hours. It is nice to have a vendor we can count on to be reliable to submit the necessary payroll taxes as well as track 401(k) contributions and limits, etc.
    Read full review

    Pros

    Wiley

    • CrossKnowledge provides learning content across a wide array of subjects, and this content is delivered using various delivery methods (interactive e-learning, videos, reading material, activity journals, etc.)
    • CrossKnowledge’s learning suite makes it easy to set up and roll out a highly customised learning management system.
    • CrossKnowledge offers a mobile app that makes it easy to access both the learning management system as well as their learning content on the go.
    Read full review

    Paycom

    • Provides easy-to-use payroll software that is structured to help eliminate human error, allowing me to self-manage payroll with complete accuracy.
    • Automatically generates the necessary and easy-to-access reports relating to wages and payroll taxes paid.
    • Offers exceptional customer service with dedicated representatives who are very professional, responsive, knowledgeable, and courteous.
    • Received thorough personal instruction/training on the use of the online software program.
    Read full review

    Cons

    Wiley

    • As a learning management system, CrossKnowledge’s backend is missing several key features for learning administrators
    • It is immensely difficult to set up learning events and managing invitations to learners
    • Reporting is extremely limited: you can only see the reports that CrossKnowledge seems necessary; you have very limited customisation options, and many of the basic reporting functions are simply impossible
    Read full review

    Paycom

    • Would like to see more options when creating a custom report.
    • Clocking in 1 minute after the start of a schedule, takes away half an hour from the employee. We are consistently pushing the clock back one minutes so that employees don't lose that half hour. This only happens on our morning shift; not our Swing Shift.
    • On anniversary dates the system changes the vacation accrual but does not enter the additional lump sum of 40 hours vacation to the employee's account. We go in and enter the lump sum manually.
    • It is difficult to reprogram our time clock bells. Over time, the bell rings 1 or 2 minutes earlier than the actual time.
    Read full review

    Pricing Details

    CrossKnowledge Learning Suite

    Starting Price

    Editions & Modules

    CrossKnowledge Learning Suite editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Paycom

      Starting Price

      Editions & Modules

      Paycom editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Pricing Info

        Likelihood to Renew

        Wiley

        CrossKnowledge’s learning content makes it a no-brainer. Besides, while their LMS isn’t as powerful or robust as we’d have liked, it’s still serviceable and most of our learners aren’t directly affected by it.
        Read full review

        Paycom

        We've made the mistake of moving away from Paycom to a PEO which had made a lot of promises, that they could not keep. Less than a year after that transition, we returned to Paycom and are happier than ever.
        Read full review

        Usability

        Wiley

        No answers on this topic

        Paycom

        The system is very user friendly. Once you navigate where your information is stored under the forms you are golden. While the training amplified my capabilities and knowledge, I could have jumped into the system without and training and managed just fine. This probably one of my favorite parts about Paycom!
        Read full review

        Reliability and Availability

        Wiley

        No answers on this topic

        Paycom

        They are very dependable and I have never experience any outages
        Read full review

        Performance

        Wiley

        No answers on this topic

        Paycom

        It is a solid product and was out first payroll software that we have used
        Read full review

        Support Rating

        Wiley

        No answers on this topic

        Paycom

        Paycom is the best payroll and HR software I have utilized in my 30 plus years as a CPA working in private industry. I am always confident in the software and my support team. The software is updated on an ongoing basis automatically. Paycom relieves a lot of stress over this vital area of any business.
        Read full review

        In-Person Training

        Wiley

        No answers on this topic

        Paycom

        They were a sales person and not really a good trainer.
        Read full review

        Online Training

        Wiley

        No answers on this topic

        Paycom

        All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
        Read full review

        Implementation Rating

        Wiley

        No answers on this topic

        Paycom

        Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
        Read full review

        Alternatives Considered

        Wiley

        Moodle is a far more powerful and flexible learning management system for learning administrators. Where CrossKnowledge has the edge is in its fabulous learning content library.
        Read full review

        Paycom

        I've used other products like ADP in other jobs and Paycom is more user friendly, more secure and I don't have to use multiple logins to access and approve my data. Paycom is better from my POV. I remember when using ADP that I had a login for my payroll and a different login for benefits (with a different company, which didn't make sense to me). I felt like accessing my info via ADP was clunky and not as seamless and user-friendly as I have with Paycom
        Read full review

        Scalability

        Wiley

        No answers on this topic

        Paycom

        They are not able to meet our current needs
        Read full review

        Return on Investment

        Wiley

        • It’s extremely difficult to evaluate ROI of a tool like CrossKnowledge, but it’s only been a little over a year since we rolled it out across the organisation and we’ve already made it part of our performance management system
        Read full review

        Paycom

        • As a department of time, the ease of the reports saves time to concentrate on other areas of HR.
        • The onboarding process has cut the former manual process by 50%
        • The Check Approval feature ensures that payroll information is correct and no adjustments need to be made after the employee is paid.
        Read full review

        Screenshots

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