What users are saying about
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327 Ratings
2 Ratings
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Score 7 out of 100

Paycom

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327 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

CrossKnowledge Learning Suite

CrossKowledge offers a superb library of learning content and a serviceable learning management system to go with it. If you’re looking for robust reporting or want to minimise the time you spend managing learning administration, you should look elsewhere.
Swapnil Gyani | TrustRadius Reviewer

Paycom

I am a CPA working in private industry. I have utilized payroll software for over 30 years. I have utilized in-house software and have outsourced both to Paycom and ADP. By far, Paycom is the best payroll software I have ever used. I first learned of Paycom from a colleague about 8 years ago. I implemented Paycom at my previous place of employment where there were approximately 120 employees. I never regretted the decision. I am in a smaller organization now with approximately 25 employees. The company had payroll software as a part of their specialized accounting software. It was awful. I implemented Paycom about 8 months after I joined the organization. The functionality and ease of use are just very good. Your support services are also very good. I can't speak to how Paycom works in a very large company, but for small businesses, it is second to none.
Lee Ann Tipton | TrustRadius Reviewer

Feature Rating Comparison

Learning Management

CrossKnowledge Learning Suite
5.5
Paycom
Course authoring
CrossKnowledge Learning Suite
6.0
Paycom
Course catalog or library
CrossKnowledge Learning Suite
8.0
Paycom
Player/Portal
CrossKnowledge Learning Suite
5.0
Paycom
Learning content
CrossKnowledge Learning Suite
10.0
Paycom
Mobile friendly
CrossKnowledge Learning Suite
6.0
Paycom
Progress tracking & certifications
CrossKnowledge Learning Suite
5.0
Paycom
Assignments
CrossKnowledge Learning Suite
6.0
Paycom
Compliance management
CrossKnowledge Learning Suite
3.0
Paycom
Learning administration
CrossKnowledge Learning Suite
4.0
Paycom
Learning reporting & analytics
CrossKnowledge Learning Suite
3.0
Paycom
Social learning
CrossKnowledge Learning Suite
5.0
Paycom

Human Resource Management

CrossKnowledge Learning Suite
Paycom
7.9
Employee demographic data
CrossKnowledge Learning Suite
Paycom
8.0
Employment history
CrossKnowledge Learning Suite
Paycom
8.2
Job profiles and administration
CrossKnowledge Learning Suite
Paycom
8.1
Workflow for transfers, promotions, pay raises, etc.
CrossKnowledge Learning Suite
Paycom
8.4
Organizational charting
CrossKnowledge Learning Suite
Paycom
7.5
Organization and location management
CrossKnowledge Learning Suite
Paycom
7.4
Compliance data (COBRA, OSHA, etc.)
CrossKnowledge Learning Suite
Paycom
8.1

Payroll Management

CrossKnowledge Learning Suite
Paycom
8.2
Pay calculation
CrossKnowledge Learning Suite
Paycom
8.6
Support for external payroll vendors
CrossKnowledge Learning Suite
Paycom
6.6
Off-cycle/On-Demand payment
CrossKnowledge Learning Suite
Paycom
8.3
Benefit plan administration
CrossKnowledge Learning Suite
Paycom
8.3
Direct deposit files
CrossKnowledge Learning Suite
Paycom
8.6
Salary revision and increment management
CrossKnowledge Learning Suite
Paycom
8.9
Reimbursement management
CrossKnowledge Learning Suite
Paycom
7.9

Leave and Attendance Management

CrossKnowledge Learning Suite
Paycom
8.5
Approval workflow
CrossKnowledge Learning Suite
Paycom
8.7
Balance details
CrossKnowledge Learning Suite
Paycom
8.8
Annual carry-forward and encashment
CrossKnowledge Learning Suite
Paycom
8.2

Employee Self Service

CrossKnowledge Learning Suite
Paycom
8.4
View and generate pay and benefit information
CrossKnowledge Learning Suite
Paycom
9.1
Update personal information
CrossKnowledge Learning Suite
Paycom
9.0
View company policy documentation
CrossKnowledge Learning Suite
Paycom
8.6
Employee recognition
CrossKnowledge Learning Suite
Paycom
7.1
View job history
CrossKnowledge Learning Suite
Paycom
8.4

Asset Management

CrossKnowledge Learning Suite
Paycom
4.6
Tracking of all physical assets
CrossKnowledge Learning Suite
Paycom
4.6

HR Reporting

CrossKnowledge Learning Suite
Paycom
7.1
Report builder
CrossKnowledge Learning Suite
Paycom
7.9
Pre-built reports
CrossKnowledge Learning Suite
Paycom
7.8
Ability to combine HR data with external data
CrossKnowledge Learning Suite
Paycom
5.4

Onboarding

CrossKnowledge Learning Suite
Paycom
8.2
New hire portal
CrossKnowledge Learning Suite
Paycom
8.6
Manager tracking tools
CrossKnowledge Learning Suite
Paycom
7.8

Performance and Goals

CrossKnowledge Learning Suite
Paycom
5.9
Corporate goal setting
CrossKnowledge Learning Suite
Paycom
4.0
Individual goal setting
CrossKnowledge Learning Suite
Paycom
7.5
Line-of sight-visibility
CrossKnowledge Learning Suite
Paycom
4.1
Performance tracking
CrossKnowledge Learning Suite
Paycom
8.2

Performance Management

CrossKnowledge Learning Suite
Paycom
8.2
Performance plans
CrossKnowledge Learning Suite
Paycom
8.0
Performance improvement plans
CrossKnowledge Learning Suite
Paycom
8.0
Review status tracking
CrossKnowledge Learning Suite
Paycom
8.3
Review reminders
CrossKnowledge Learning Suite
Paycom
8.6
Multiple review frequency
CrossKnowledge Learning Suite
Paycom
8.2

Succession Planning

CrossKnowledge Learning Suite
Paycom
6.8
Create succession plans/pools
CrossKnowledge Learning Suite
Paycom
9.2
Candidate ranking
CrossKnowledge Learning Suite
Paycom
6.8
Candidate search
CrossKnowledge Learning Suite
Paycom
5.8
Candidate development
CrossKnowledge Learning Suite
Paycom
5.3

Recruiting / ATS

CrossKnowledge Learning Suite
Paycom
7.6
Job Requisition Management
CrossKnowledge Learning Suite
Paycom
7.7
Company Website Posting
CrossKnowledge Learning Suite
Paycom
8.0
Publish to Social Media
CrossKnowledge Learning Suite
Paycom
7.2
Job Search Site Posting
CrossKnowledge Learning Suite
Paycom
7.8
Duplicate Candidate Prevention
CrossKnowledge Learning Suite
Paycom
7.1
Applicant Tracking
CrossKnowledge Learning Suite
Paycom
7.5
Notifications and Alerts
CrossKnowledge Learning Suite
Paycom
8.1

Pros

CrossKnowledge Learning Suite

  • CrossKnowledge provides learning content across a wide array of subjects, and this content is delivered using various delivery methods (interactive e-learning, videos, reading material, activity journals, etc.)
  • CrossKnowledge’s learning suite makes it easy to set up and roll out a highly customised learning management system.
  • CrossKnowledge offers a mobile app that makes it easy to access both the learning management system as well as their learning content on the go.
Swapnil Gyani | TrustRadius Reviewer

Paycom

  • PAF's: I no longer have to remember to make changes in payroll. PAF's make the changes for me! Payroll day has become much easier!
  • Checklists (HR): We no longer use a checklist in word or excel to remind us of all of the tasks that need to be done when we on-board, off-board, have a life change event, etc. Checklists make life so much easier!
  • Validating Payroll: The warnings that are given when we process payroll take all of the guesswork out of ensuring payroll is correct.
  • Timecards and Punch Change Requests: Our team is empowered to make changes to their own timecards (with supervisor's approval). This has cut down on correction times incredibly!!!
  • Support: This is my favorite thing about Paycom. From the minute we started the transition process to this very day, our TSR, Specialist and Account Executive are incredibly responsive and helpful!
Margie Reed | TrustRadius Reviewer

Cons

CrossKnowledge Learning Suite

  • As a learning management system, CrossKnowledge’s backend is missing several key features for learning administrators
  • It is immensely difficult to set up learning events and managing invitations to learners
  • Reporting is extremely limited: you can only see the reports that CrossKnowledge seems necessary; you have very limited customisation options, and many of the basic reporting functions are simply impossible
Swapnil Gyani | TrustRadius Reviewer

Paycom

  • Secure uploader response when submitting items here.
  • Ability to schedule a background check from the applicant's page. The option is there but the feature does not work.
  • Option to withdraw assigned survey.
  • There is no email notification option when assigning performance goals and performance reviews. I would like to be able to notify the employee that this action item is in their queue by sending an email when assigned and/or they should get a notification in the EE view (indicated by the bell in the top right corner of their home screen) that they have an action item to complete.
  • Setting up performance reviews are a little complicated to navigate to ensure all items are connected and tied together for the employee to view on their end and also that they populate in the Talent Manager's queue. Great feature but not easy to navigate even with the help of our account specialist.
Quinika Qualls | TrustRadius Reviewer

Likelihood to Renew

CrossKnowledge Learning Suite

CrossKnowledge Learning Suite 8.0
Based on 1 answer
CrossKnowledge’s learning content makes it a no-brainer. Besides, while their LMS isn’t as powerful or robust as we’d have liked, it’s still serviceable and most of our learners aren’t directly affected by it.
Swapnil Gyani | TrustRadius Reviewer

Paycom

Paycom 9.0
Based on 8 answers
The initial experience with Paycom was so bad that we decided we won't be renewing anything with them and will be terminating our business relationship mid year. Issues with the implementation, the support we receive from the implementation team and the production team has been just awful and it just doesn't meet our expectations nor what we were pitched during the sales meetings.
Samuel Rodriguez | TrustRadius Reviewer

Usability

CrossKnowledge Learning Suite

No score
No answers yet
No answers on this topic

Paycom

Paycom 8.3
Based on 14 answers
The system is very user friendly. Once you navigate where your information is stored under the forms you are golden. While the training amplified my capabilities and knowledge, I could have jumped into the system without and training and managed just fine. This probably one of my favorite parts about Paycom!
Anonymous | TrustRadius Reviewer

Reliability and Availability

CrossKnowledge Learning Suite

No score
No answers yet
No answers on this topic

Paycom

Paycom 9.1
Based on 1 answer
They are very dependable and I have never experience any outages
Elizabeth Garvin | TrustRadius Reviewer

Performance

CrossKnowledge Learning Suite

No score
No answers yet
No answers on this topic

Paycom

Paycom 8.2
Based on 1 answer
It is a solid product and was out first payroll software that we have used
Elizabeth Garvin | TrustRadius Reviewer

Support Rating

CrossKnowledge Learning Suite

No score
No answers yet
No answers on this topic

Paycom

Paycom 7.5
Based on 51 answers
I was asked by the client and very willing to assist. Paycom and its people have been wonderful as a vendor to us. We are very thankful to have the ability to use their system. Paycom will be our payroll vendor now and into the distant future as we do not see any way another vendor could replace them.
Scott Smith | TrustRadius Reviewer

In-Person Training

CrossKnowledge Learning Suite

No score
No answers yet
No answers on this topic

Paycom

Paycom 6.4
Based on 1 answer
They were a sales person and not really a good trainer.
Elizabeth Garvin | TrustRadius Reviewer

Online Training

CrossKnowledge Learning Suite

No score
No answers yet
No answers on this topic

Paycom

Paycom 7.3
Based on 1 answer
All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
Samuel Rodriguez | TrustRadius Reviewer

Implementation Rating

CrossKnowledge Learning Suite

No score
No answers yet
No answers on this topic

Paycom

Paycom 5.9
Based on 6 answers
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
Samuel Rodriguez | TrustRadius Reviewer

Alternatives Considered

CrossKnowledge Learning Suite

Moodle is a far more powerful and flexible learning management system for learning administrators. Where CrossKnowledge has the edge is in its fabulous learning content library.
Swapnil Gyani | TrustRadius Reviewer

Paycom

We were using BambooHR, Workable, and Lattice before switching to Paycom. All of them were great software, but we switched to Paycom to accommodate our anticipated growth and reduce the number of separate HR software our employees were using. Bamboo, Workable, and Lattice have fantastic UX/UI and many "extras" that make their product stand out for the specific HR element they cover, but for us, it made more sense to switch to an HRIS that was more scalable. Paycom lacked in some ways in comparison, but in most instances, it can do everything each software does separately equally or better.
Anonymous | TrustRadius Reviewer

Scalability

CrossKnowledge Learning Suite

No score
No answers yet
No answers on this topic

Paycom

Paycom 5.5
Based on 1 answer
They are not able to meet our current needs
Elizabeth Garvin | TrustRadius Reviewer

Return on Investment

CrossKnowledge Learning Suite

  • It’s extremely difficult to evaluate ROI of a tool like CrossKnowledge, but it’s only been a little over a year since we rolled it out across the organisation and we’ve already made it part of our performance management system
Swapnil Gyani | TrustRadius Reviewer

Paycom

  • Now, I am good at handling expense management, my employees can send me the receipts about any travels and stays and I process the cash flow with just one click by confirming through its tracking feature.
  • I always remain updated about the latest requirements, about the empty slots, and about the new hiring.
  • It is time saving platform.
Emily Fasano | TrustRadius Reviewer

Screenshots

CrossKnowledge Learning Suite

Pricing Details

CrossKnowledge Learning Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Paycom

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

CrossKnowledge Learning Suite
7.0
Paycom
7.9

Likelihood to Renew

CrossKnowledge Learning Suite
8.0
Paycom
9.0

Usability

CrossKnowledge Learning Suite
Paycom
8.3

Reliability and Availability

CrossKnowledge Learning Suite
Paycom
9.1

Performance

CrossKnowledge Learning Suite
Paycom
8.2

Support Rating

CrossKnowledge Learning Suite
Paycom
7.5

In-Person Training

CrossKnowledge Learning Suite
Paycom
6.4

Online Training

CrossKnowledge Learning Suite
Paycom
7.3

Implementation Rating

CrossKnowledge Learning Suite
Paycom
5.9

Scalability

CrossKnowledge Learning Suite
Paycom
5.5

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