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CrossKnowledge Learning Suite vs. SumTotal (legacy)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CrossKnowledge Learning Suite

    Score7.5 out of 10
    N/ACrossKnowledge Learning Suite is a cloud based learning management solution (LMS). The solution is customizable and includes a built-in authentication protocol. It is designed to integrate with content formats such as SCORM and AICC. CrossKnowledge is a Wiley Global brand.N/A

    SumTotal (legacy)

    Score7.9 out of 10
    Enterprise companies (1,001+ employees)
    The SumTotal Talent Expansion Suite included SumTotal (LMS), and was supported by Skillsoft since the October 2014 acquisition. Acquired by Cornerstone OnDemand in 2022, it is a legacy product, and Cornerstone recommends upgrading to their modern platform.N/A
    Pricing
    CrossKnowledge Learning SuiteSumTotal (legacy)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CrossKnowledge Learning SuiteSumTotal (legacy)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    CrossKnowledge Learning SuiteSumTotal (legacy)
    Learning Management
    Comparison of Learning Management features of CrossKnowledge Learning Suite and SumTotal (legacy)
    Feature
    CrossKnowledge Learning Suite
    5.5
    1 Ratings
    40% below category average
    SumTotal (legacy)
    6.5
    1 Ratings
    8% below category average
    Course authoring6.01 Ratings9.01 Ratings
    Course catalog or library8.01 Ratings4.01 Ratings
    Player/Portal5.01 Ratings10.01 Ratings
    Learning content10.01 Ratings00 Ratings
    Mobile friendly6.01 Ratings00 Ratings
    Progress tracking & certifications5.01 Ratings6.01 Ratings
    Assignments6.01 Ratings6.01 Ratings
    Compliance management3.01 Ratings8.01 Ratings
    Learning administration4.01 Ratings4.01 Ratings
    Learning reporting & analytics3.01 Ratings5.01 Ratings
    Social learning5.01 Ratings00 Ratings
    Onboarding
    Comparison of Onboarding features of CrossKnowledge Learning Suite and SumTotal (legacy)
    Feature
    CrossKnowledge Learning Suite
    -
    Ratings
    SumTotal (legacy)
    8.2
    2 Ratings
    12% above category average
    New hire portal00 Ratings8.02 Ratings
    Manager tracking tools00 Ratings8.52 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of CrossKnowledge Learning Suite and SumTotal (legacy)
    Feature
    CrossKnowledge Learning Suite
    -
    Ratings
    SumTotal (legacy)
    8.8
    1 Ratings
    18% above category average
    Corporate goal setting00 Ratings9.01 Ratings
    Individual goal setting00 Ratings8.01 Ratings
    Line-of sight-visibility00 Ratings9.01 Ratings
    Performance tracking00 Ratings9.01 Ratings
    Performance Management
    Comparison of Performance Management features of CrossKnowledge Learning Suite and SumTotal (legacy)
    Feature
    CrossKnowledge Learning Suite
    -
    Ratings
    SumTotal (legacy)
    8.2
    2 Ratings
    18% above category average
    Performance plans00 Ratings8.02 Ratings
    Performance improvement plans00 Ratings7.52 Ratings
    Review status tracking00 Ratings7.92 Ratings
    Review reminders00 Ratings8.52 Ratings
    Multiple review frequency00 Ratings9.01 Ratings
    Succession Planning
    Comparison of Succession Planning features of CrossKnowledge Learning Suite and SumTotal (legacy)
    Feature
    CrossKnowledge Learning Suite
    -
    Ratings
    SumTotal (legacy)
    7.0
    1 Ratings
    3% above category average
    Create succession plans/pools00 Ratings8.01 Ratings
    Candidate search00 Ratings7.01 Ratings
    Candidate development00 Ratings6.01 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of CrossKnowledge Learning Suite and SumTotal (legacy)
    Feature
    CrossKnowledge Learning Suite
    -
    Ratings
    SumTotal (legacy)
    7.8
    2 Ratings
    9% above category average
    Job Requisition Management00 Ratings8.02 Ratings
    Company Website Posting00 Ratings7.52 Ratings
    Publish to Social Media00 Ratings7.92 Ratings
    Job Search Site Posting00 Ratings8.52 Ratings
    Duplicate Candidate Prevention00 Ratings6.52 Ratings
    Applicant Tracking00 Ratings8.02 Ratings
    Notifications and Alerts00 Ratings8.52 Ratings
    Best Alternatives
    CrossKnowledge Learning SuiteSumTotal (legacy)
    Small Businesses
    Tovuti LMS
    Score6.7 out of 10
    No answers on this topic
    Medium-sized Companies
    iSpring LMS
    Score9.6 out of 10
    ClearCo
    Score7.9 out of 10
    Enterprises
    Bridge LMS, Skills & Performance Management
    Score7.4 out of 10
    Cornerstone Galaxy
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CrossKnowledge Learning SuiteSumTotal (legacy)
    Likelihood to Recommend
    7.0
    (1 ratings)
    7.5
    (9 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    6.0
    (5 ratings)
    Usability
    -
    (0 ratings)
    2.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    3.0
    (2 ratings)
    User Testimonials
    CrossKnowledge Learning SuiteSumTotal (legacy)
    Likelihood to Recommend
    Wiley
    CrossKowledge offers a superb library of learning content and a serviceable learning management system to go with it. If you’re looking for robust reporting or want to minimise the time you spend managing learning administration, you should look elsewhere.
    Incentivized
    Read full review
    Discontinued Products
    Very good for learning and development and training of employees. For Applicant tracking, recuirement, onboarding, and enablement, I prefer SAP SuccessFactors or Skillate. I also found that the SumTotal app is not very friendly on android and crashes sometimes and it is not optimized for mobile. Hence I end up never using it.
    Incentivized
    Read full review
    Pros
    Wiley
    • CrossKnowledge provides learning content across a wide array of subjects, and this content is delivered using various delivery methods (interactive e-learning, videos, reading material, activity journals, etc.)
    • CrossKnowledge’s learning suite makes it easy to set up and roll out a highly customised learning management system.
    • CrossKnowledge offers a mobile app that makes it easy to access both the learning management system as well as their learning content on the go.
    Incentivized
    Read full review
    Discontinued Products
    • Assign complete learning plans to users so they don't have to spend time searching for courses.
    • Export learner's transcripts so managers can easily see their employee's progress.
    • Embed Social Media feeds that are relevant to their business.
    Incentivized
    Read full review
    Cons
    Wiley
    • As a learning management system, CrossKnowledge’s backend is missing several key features for learning administrators
    • It is immensely difficult to set up learning events and managing invitations to learners
    • Reporting is extremely limited: you can only see the reports that CrossKnowledge seems necessary; you have very limited customisation options, and many of the basic reporting functions are simply impossible
    Incentivized
    Read full review
    Discontinued Products
    • Reporting
    • Mass importing of manual checks to be issued in California
    • Ability to fund pay cards immediately
    • Perform gross-up calculations within the payroll system automatically
    Incentivized
    Read full review
    Likelihood to Renew
    Wiley
    CrossKnowledge’s learning content makes it a no-brainer. Besides, while their LMS isn’t as powerful or robust as we’d have liked, it’s still serviceable and most of our learners aren’t directly affected by it.
    Incentivized
    Read full review
    Discontinued Products
    I have transitioned from a position who supported the product to a position where I use the product. I continue to be impressed with the robustness of the product and how efficient it is. It is a user friendly software that can be used to navigate and accomplish tasks to meet organizational requirements.
    Incentivized
    Read full review
    Usability
    Wiley
    No answers on this topic
    Discontinued Products
    I do not find SumTotal to be intuitive. I feel we need to adjust our needs to meet the functionality available in the tool.
    Incentivized
    Read full review
    Support Rating
    Wiley
    No answers on this topic
    Discontinued Products
    We have our own IT support to assist in SumTotal issues, however, we have had to log in cases directly. Support is mediocre at best.
    Incentivized
    Read full review
    Alternatives Considered
    Wiley
    Moodle is a far more powerful and flexible learning management system for learning administrators. Where CrossKnowledge has the edge is in its fabulous learning content library.
    Incentivized
    Read full review
    Discontinued Products
    When I came to my company, they had been using a "light" LMS called Articulate. It was cheap and bare bones; i.e. not a lot of features, really just a platform to launch eLearning from and not real interface for student to utilize. When I began to overhaul the training department, this was one of the first things I changed. Articulate would only run courses built in their software, and the software was not 508 compliant. In addition, we had no ability to create learning plans, house transcripts, customize the interface, or manage the students. I made the choice to select and LMS that was a true LMS with all of the features that were critical to our clients' needs. Thus far, SumTotal has been able to support all of our needs, except one; mobile learning that is media rich
    Incentivized
    Read full review
    Return on Investment
    Wiley
    • It’s extremely difficult to evaluate ROI of a tool like CrossKnowledge, but it’s only been a little over a year since we rolled it out across the organisation and we’ve already made it part of our performance management system
    Incentivized
    Read full review
    Discontinued Products
    • Clean front-end user interface for easier course catalog management.
    • Reporting has been more difficult than previous LMS.
    • Audience building has more variables making it more difficult to manage.
    • Slower overall client turnaround due to admin side interface.
    Incentivized
    Read full review
    ScreenShots

    SumTotal (legacy) Screenshots

    Screenshot of SumTotal Learning Management: Deliver the learning your organization needs including skilling/upskilling/reskilling, career planning & development. All delivered with our engaging learner experience across all modalities (desktop, tablet & mobile) and in the flow of workScreenshot of SumTotal Onboarding: Foster learning before day one with our robust onboarding solution. Build culture, complete necessary paperwork and begin the path to productivity for all your new and returning employees.Screenshot of SumTotal Performance: Performance management that meets the needs of today’s forward-thinking organizations. Align the goals and performance of your entire workforce with those of the broader organization for better business outcomes.Screenshot of SumTotal Succession: Make succession planning an organizational strength. SumTotal allows you to better understand your workforce now and better plan for your future with our intuitive succession planning tools.Screenshot of SumTotal Recruiting: A modern recruiting solution that delivers a powerful candidate experience, recruiter productivity, job matching and internal mobility.Screenshot of SumTotal Compensation: SumTotal makes compensation planning easier and less time consuming. Build a pay for performance culture that meets your organizations goals and objectives while keeping you competitive in the ever-changing marketplace.