Crowdbooster was a tool to measure the success of Twitter and Facebook posts, with visualizations to track retweets, and track potential impressions created, likes, comments, and how many shares a Facebook post has received. Crowdbooster is no longer available.
$9
per month
Planview IdeaPlace
Score8.5 out of 10
Enterprise companies (1,001+ employees)
Planview IdeaPlace is an innovation management product that
enables organizations to run structured, time-bound challenges to generate,
evaluate, and prioritize ideas from employees, partners, or the public.
IdeaPlace applies natural language processing, crowd-based ranking, and expert
review to narrow large volumes of ideas to those with the highest
implementation potential. Selected ideas flow directly into Planview
Portfolios, Planview AdaptiveWork, or Planview ProjectPlace for…
Before recommending Crowdbooster, I'd want to know what goals they hope to accomplish with the software. Then I would want them to specifically identify what types of metrics would be most useful to their program. If they specifically need to report out on how many people in a certain location they reached, this isn't the right fit. If they are using other tools, there may be duplication. However, if they are currently using more budget-friendly solutions or just getting started with a new program, Crowdbooster is a perfect fit. It will help you to grow your program and is flexible enough to accommodate your needs.
If you have a community with more than 100 active users, and you're looking for ideas around operational improvements that can be acted on in a 6-12 month window, Spigit will work great, and it's one of the best options out there. If you're trying to customize the platform much, you should plan on paying Spigit's service group to do that for you, because it's not easy to do yourself. If you're looking for ideas that will take more than about a year to implement, Spigit is as good as anyone else because that's a really tough thing to do in an innovation community!
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Timed social media posts - Crowdbooster provides the opportunity to schedule social media posts allowing you to work on other important social media tasks.
Simply beautiful tracking - There are millions of ways to measure social media impact. Crowdbooster offers the most important and relevant measurements in simplified charts..
Great UI - Crappy UI = crappy experience. Crowdbooster's UI is easy to navigate. It won't take months to learn where all the buttons are.
Acknowledges and supports the culture around the problem and market it is trying to serve. Just using the platform won't solve our problem, we need a cultural shift and Spigit has helped support that process.
Customer service - just overall amazing service. Responses are very quickly turned around, they've gone the extra mile many, many times. They are also very open to platform improvements and take feedback very seriously.
As the system administrator, I feel their platform incorporates a great balance of templates, out-of-the-box formatting, etc., and customizable content. In a nutshell, we are able to do what we want but we don't have to spend forever to do it. We can use what they have or we can add in our own design.
The ranked order of twitter followers and the number of "tweet impressions" did not help that much. Those "tweet impressions" were not really an estimate of how many people were actually reading my tweet. It was simply a sum of followers of the person retweeting a tweet and the sum of all followers from a subsequent retweet of the initial retweet. All this told me was the best case scenario I could expect if ALL followers of a person that retweeted saw my tweet. This is not a true measure of "twitter footprint" – since the “signal to noise” ratio in Twitter is very low.
There was no system in place to track "clicked links" for links embedded in tweets and/or facebook wall posts. Hootsuite did a good job of this – but only for twitter.
The list of recommended times to tweet were always "on the hour" (i.e. 10 a.m, 1 p.m.). Never were the times ever at "half past the hour" etc. An independent study that I did on my own using Google Analytics (and campaign links using google's URL builder) helped me determine that my optimal "Tweet time" during the week is 3:30 p.m. ET. More importantly, the recommended times seemed to be roughly the same on the weekends - which I find strange given that social media behavior does change on the weekends.
Occasionally, in my facebook ranked table of "loyal fans", I would see people in there that had not "liked" or "commented" on a post for months at a stretch and the "look back" period of the table was only around 7 days or so. Hence, I occasionally had to question the accuracy of that table.
There are many ways to configure the solution. Some features make more sense to use at times and should be hidden from users at other times. It would be nice if Spigit had pre-defined configuration templates that reflect the experience and knowledge of their current customer's experience using the software and not just a 1 size fits all base configuration. The good news is with a little experience, these configurations can be created as saved templates.
Simple to use and a great value for what it offers. It has a simple but clean interface and it provides fantastic historical data you can use to measure your efforts online. By using a tool like Crowdbooster, you can see what is working with your audience and what isn't. From there, you can start tweaking your strategies
I found it fairly intuitive and easy to use. The information is laid out cleanly, and the most important information appears at a glance on the home page. However, I have worked with other users who had a hard time switching between platforms and identifying where other information was buried. It's not always clear that something is a clickable button! The option to export results is also a bit buried, and not integrated with the date range option.
This rating was given because, Planview is an establish platform used within the organisation for number of years, therefore is a well known platform by the wider business community. Reusing Planview was ease due to user familiarity with the platform, so use of Planview IdeaPlace was logical and reduce the learning curve for users.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I do not think it is as supported as it once was when it first arrived on the social media scene. It is an older platform whose main functionality may have already ran its course.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It is a platform that is singularly focused. It does not have a lot of the additions that come stock with other platforms such as robust reporting or deeper insights past schedule times. It is also a stand-alone platform and a lot of its primary functionality can be found in more encompassing platforms.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Increased efficiency. I am able to generate useful snapshot reports in seconds. Particularly useful when you need answers fast (such as on a phone call).
Peace of mind. I am able to compare the data in Crowdbooster to what is exported from Facebook and Twitter.
Quicker, simpler evaluation of results. I am able to more easily compare impressions with engagement data to see what is working, and what should change. Particularly useful in day-to-day analysis.
Firstly, it is hard to define or describe an ROI for an innovation project (and tool) that is in its experimental phase... But a positive is the impact in the overall engagement of employees, especially in overpopulated structures where it is not easy to "become visible, and the smart ones wait for a chance like this platform.
Where a clear and strong sponsorship is in place, this platform can stimulate ideas that can potentially have a great impact in services improvement
Based on our specific limits in engaging top management, we still cannot see a speed in products or processes improvement.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
