TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CrowdStrike Falcon

    Score9 out of 10
    N/ACrowdStrike offers the Falcon Endpoint Protection suite, an antivirus and endpoint protection system emphasizing threat detection, machine learning malware detection, and signature free updating. Additionally the available Falcon Spotlight module delivers vulnerability assessment with no performance impact, no additional agents, hardware, scheduled scans, firewall exceptions or admin credentials.

    $59.99

    per endpoint/month (minimum number of endpoints applies)

    IBM Instana

    Score7.8 out of 10
    N/AInstana, an IBM company since the December 2020 acquisition, provides APM services for SOA, microservices, containerized applications and Kubernetes, and cloud native applications, as well as discovery and monitoring for IT assets.

    $75

    per month per Managed Virtual Server (MVS)

    Pricing
    CrowdStrike FalconIBM Instana
    Editions & Modules
    Falcon Go (Small Business)
    $59.99
    per endpoint/month (minimum number of endpoints applies)
    Falcon Go (Small Business)
    $59.99
    Falcon Pro
    $99.99
    per endpoint/month (for 5-250 endpoints, billed annually)
    Falcon Enterprise
    $184.99
    per endpoint/month (minimum number of endpoints applies)
    Essentials
    $20
    per month per Managed Virtual Server (MVS)
    Standard
    $75
    per month per Managed Virtual Server (MVS)
    Self-Hosted
    $93.80
    per month per Managed Virtual Server (MVS)
    Offerings
    Pricing Offerings
    CrowdStrike FalconIBM Instana
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    CrowdStrike FalconIBM Instana
    Considered Both Products
    CrowdStrike
    No answer on this topic
    IBM
    Chose IBM Instana
    In my experience, they both have independent strengths and shortcomings, though I have found IBM Instana to be much better for general monitoring and setting up alerts to get ahead of any problems. Contrastly, I think humio/Falcon has been easier to use when it comes to …
    Incentivized
    Key User Insights
    Would buy again
    98%
    Would buy again
    82 Answers
    100%
    Would buy again
    61 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    75 Answers
    100%
    Delivers good value for the price
    53 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    84 Answers
    100%
    Happy with the feature set
    61 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    68 Answers
    93%
    Lived up to sales and marketing promises
    40 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    75 Answers
    96%
    Implementation went as expected
    47 Answers
    Features
    CrowdStrike FalconIBM Instana
    Endpoint Security
    Comparison of Endpoint Security features of CrowdStrike Falcon and IBM Instana
    Feature
    CrowdStrike Falcon
    8.7
    98 Ratings
    2% above category average
    IBM Instana
    -
    Ratings
    Anti-Exploit Technology8.989 Ratings00 Ratings
    Endpoint Detection and Response (EDR)9.296 Ratings00 Ratings
    Centralized Management8.997 Ratings00 Ratings
    Hybrid Deployment Support8.24 Ratings00 Ratings
    Infection Remediation8.993 Ratings00 Ratings
    Vulnerability Management7.772 Ratings00 Ratings
    Malware Detection9.396 Ratings00 Ratings
    Monitoring Tasks
    Comparison of Monitoring Tasks features of CrowdStrike Falcon and IBM Instana
    Feature
    CrowdStrike Falcon
    -
    Ratings
    IBM Instana
    7.6
    3 Ratings
    9% below category average
    Remote monitoring00 Ratings9.14 Ratings
    Network device monitoring00 Ratings5.54 Ratings
    Multiple Server Monitoring00 Ratings8.94 Ratings
    Multi-device monitoring00 Ratings5.54 Ratings
    Automated alerts and notifications00 Ratings9.14 Ratings
    Management Tasks
    Comparison of Management Tasks features of CrowdStrike Falcon and IBM Instana
    Feature
    CrowdStrike Falcon
    -
    Ratings
    IBM Instana
    5.5
    1 Ratings
    23% below category average
    Software and hardware inventory00 Ratings6.42 Ratings
    Policy-based automation00 Ratings4.52 Ratings
    Reporting
    Comparison of Reporting features of CrowdStrike Falcon and IBM Instana
    Feature
    CrowdStrike Falcon
    -
    Ratings
    IBM Instana
    6.5
    3 Ratings
    20% below category average
    Performance data reports00 Ratings8.34 Ratings
    Customizable reporting00 Ratings4.52 Ratings
    Data visualization00 Ratings8.83 Ratings
    Risk analysis00 Ratings4.52 Ratings
    Best Alternatives
    CrowdStrike FalconIBM Instana
    Small Businesses
    SentinelOne Singularity
    Score9 out of 10
    Amazon CloudWatch
    Score7.8 out of 10
    Medium-sized Companies
    BlackBerry Protect (CylancePROTECT)
    Score9.1 out of 10
    LogicMonitor
    Score8.9 out of 10
    Enterprises
    ESET PROTECT
    Score8.8 out of 10
    ManageEngine Site24x7
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CrowdStrike FalconIBM Instana
    Likelihood to Recommend
    8.9
    (101 ratings)
    7.8
    (60 ratings)
    Likelihood to Renew
    10.0
    (3 ratings)
    8.2
    (1 ratings)
    Usability
    10.0
    (2 ratings)
    8.3
    (3 ratings)
    Support Rating
    10.0
    (9 ratings)
    4.5
    (1 ratings)
    In-Person Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    CrowdStrike FalconIBM Instana
    Likelihood to Recommend
    CrowdStrike
    Crowdstrike is a unified platform for monitoring endpoint devices, whether they're workstations, servers, cloud-native machines, or even mobile devices. It uses AI/ML to monitor anomalies and suspicious behavior, including zero-day attacks. It is suitable for large organizations but may be costlier or less appropriate for smaller organizations, those who want an on-prem EDR setup, and those who need custom scanning based on compliance requirements.
    Incentivized
    Read full review
    IBM
    Well-suited for an org with a large application base, where many microservices are created and destroyed daily. IBM Instana doesn't require any manual configuration, so deploying the Instana agents takes very little time. Data capture from IBM Instana is highly granular and can detect even short spikes lasting a few seconds. Not suitable for legacy applications where there will be rarely any changes. They can use a simpler monitoring mechanism. Also, highly dense data capturing can sometimes overload the information.
    Incentivized
    Read full review
    Pros
    CrowdStrike
    • The Log analysis is very detailed and easy to use.
    • Prevent and block all type of malwares.
    • Great threat intelligence which is very up-to-date with the recent cyber attacks
    • very user friendly in access and management
    • Automated feature of detecting, taking action and closing incidents using fusion workflow.
    Incentivized
    Read full review
    IBM
    • Can monitor application(s) and system(s) with very large throughput of transactions by the second ( it gets everything !!!)
    • Provide strong drill down for your applications and will tell you where the points of failure of an application's is ( servers , network , Databases , etc you name it )
    • Very easy to set up and have it up and running when using the SaaS solution. There's an on premise solution which works just as well but requires more effort and preparation from an infrastructure point of view for your teams to implement.
    • Continuously improve their features and their agents auto-update and keep up. All while not interfering with your applications.
    • Let's you create your own dashboards and visualizations that can be tailored for different kind of users with the data collected.
    • Create your own events and smart alerts so you can know on the spot if something is happening or is likely to happen that needs addressing on your applications / systems
    Incentivized
    Read full review
    Cons
    CrowdStrike
    • Support - we are often tasked with running down problems rather than being directed by support.
    • The sales staff we have dealt with are not very responsive or timely.
    • I believe this is a product built for installations of 300 users or more.
    Incentivized
    Read full review
    IBM
    • It's very difficult to create custom dashboards, only a handful of scenarios can be visualized to dashboards.
    • Extracting information from Instana to further analysis into excel for example is something that can be improved. Using an API to get data is very limiting.
    • Open telemetry features which allow to send application data to Instana is not working as documented.
    Incentivized
    Read full review
    Likelihood to Renew
    CrowdStrike
    Crowdstrike has a large suite of tools built for helping the engineers triage and respond to security event whenever identified. The ability to customize the security policies and implement more granular policies to different devices based on the functionality is unmatched. Crowdstrike provides so much of ability in a decent budget which ascertains the value for money or ROI.
    Incentivized
    Read full review
    IBM
    Instana has been able to fulfill our all requirement and provide out of box solution for multiple component like AWS RDS Monitoring and real time alerting setup on basis of that. it is also easy to integrate with other open-source alerting and monitoring tools which makes it easier to incorporate into our solutions
    Incentivized
    Read full review
    Usability
    CrowdStrike
    I think it is a complete and very trustful XDR platform, with very few False Positives. It is very well supported by highly skilled professionals on all levels: from pre-sales engineers, Customer Account Managers and support engineers.
    Incentivized
    Read full review
    IBM
    IBM Instana totally alters our monitoring approach since it increases the stability of the system and simplifies the process of problem solving. And since it helps to lower the degree of alert exhaustion that we experience, it is a total game changer for us.
    Incentivized
    Read full review
    Support Rating
    CrowdStrike
    Any time we need to engage the Crowdstrike Falcon Complete Team, their response is switch, thorough, and they are sure to not close out any request until the customer confirms that they have provided an acceptable resolution. If I ever need anything from the account team related to the product, I also get a response from them within minutes typically to address my question. Top notch customer service!
    Incentivized
    Read full review
    IBM
    IBM instana support team is good but when we ask them for support, they keep asking same thing again and again and mostly there is no solution
    Incentivized
    Read full review
    In-Person Training
    CrowdStrike
    There is limited amount of learning that can be completed in an in-person training available. In my opinion, the self-paced learning provided by Falcon portal is more useful over in-person training. The support from Falcon is great and useful to overcome difficulties, if any.
    Incentivized
    Read full review
    IBM
    No answers on this topic
    Online Training
    CrowdStrike
    The training provided by Crowdstrike Falcon is complete in terms of the depth of technical knowledge and teaches the users about going through with the platform. There are lots of jargons for different tools that Crowdstrike Falcon has and this training teaches them all which helps in managing the platform better. Plus, the regular knowledge checks are also very helpful for the end user.
    Incentivized
    Read full review
    IBM
    No answers on this topic
    Implementation Rating
    CrowdStrike
    Read the documentation
    Incentivized
    Read full review
    IBM
    No answers on this topic
    Alternatives Considered
    CrowdStrike
    It was just a legacy AV program onboarded during initial setup days. As the org. As it expanded, its threat landscape also grew, and we needed a next-gen solution to protect against evolving threat vectors. Falcon EDR was the one that solved all these in a single place.
    Incentivized
    Read full review
    IBM
    Instana is much more robust and modern compared to our previous product which was AppDynamics. We compared Dynatrace and Datadog and they were very similar in many aspects. The licensing simplicity with Instana and our existing relationship with IBM made it a much more enticing option and accelerated the adoption timeline
    Read full review
    Return on Investment
    CrowdStrike
    • CrowdStrike Falcon's proactive threat mitigation has significantly reduced the risk of successful cyber attacks, resulting in tangible savings related to potential data breaches or system compromises.
    • The cloud-native architecture and automated features have improved operational efficiency.
    • The platform's real-time visibility and threat hunting capabilities have drastically improved incident response times.
    Incentivized
    Read full review
    IBM
    • Increase up time by early failure identification and performance optimization based on findings in Instana.
    • Enhance user experience by mapping user issues with backend failures
    • Automated actions help fixing known issues without human intervention
    • increase support team efficiency by root cause analysis which decrease the incident solving time
    Incentivized
    Read full review
    ScreenShots