CrowdStrike Falcon vs. SentiOne

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CrowdStrike Falcon
Score 9.1 out of 10
N/A
CrowdStrike offers the Falcon Endpoint Protection suite, an antivirus and endpoint protection system emphasizing threat detection, machine learning malware detection, and signature free updating. Additionally the available Falcon Spotlight module delivers vulnerability assessment with no performance impact, no additional agents, hardware, scheduled scans, firewall exceptions or admin credentials.
$59.99
per endpoint/month (minimum number of endpoints applies)
SentiOne
Score 6.5 out of 10
N/A
SentiOne is an AI-powered customer service automation platform. It consists of three modules: Listen, React, and Automate. Listen is a comprehensive social listening solution which monitors the entire public internet (including social media), utilising proprietary algorithms to generate insights and detect sentiment behind posts. React is an all-in-one customer service management and automation platform, which allows teams to manage online conversations on dozens of channel from the same tool.…
$299
per account
Pricing
CrowdStrike FalconSentiOne
Editions & Modules
Falcon Go (Small Business)
$59.99
per endpoint/month (minimum number of endpoints applies)
Falcon Go (Small Business)
$59.99
Falcon Pro
$99.99
per endpoint/month (for 5-250 endpoints, billed annually)
Falcon Enterprise
$184.99
per endpoint/month (minimum number of endpoints applies)
Team
$299
per account
Enterprise
Custom Pricing
per account
Offerings
Pricing Offerings
CrowdStrike FalconSentiOne
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup fee$299 per account
Additional Details
More Pricing Information
Community Pulse
CrowdStrike FalconSentiOne
Features
CrowdStrike FalconSentiOne
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
CrowdStrike Falcon
8.8
98 Ratings
3% above category average
SentiOne
-
Ratings
Anti-Exploit Technology9.089 Ratings00 Ratings
Endpoint Detection and Response (EDR)9.396 Ratings00 Ratings
Centralized Management9.097 Ratings00 Ratings
Hybrid Deployment Support8.24 Ratings00 Ratings
Infection Remediation8.993 Ratings00 Ratings
Vulnerability Management7.772 Ratings00 Ratings
Malware Detection9.396 Ratings00 Ratings
Best Alternatives
CrowdStrike FalconSentiOne
Small Businesses
ThreatLocker
ThreatLocker
Score 9.2 out of 10
Simplify360
Simplify360
Score 7.8 out of 10
Medium-sized Companies
BlackBerry Protect (CylancePROTECT)
BlackBerry Protect (CylancePROTECT)
Score 9.1 out of 10
Front
Front
Score 9.1 out of 10
Enterprises
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 10.0 out of 10
Front
Front
Score 9.1 out of 10
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User Ratings
CrowdStrike FalconSentiOne
Likelihood to Recommend
9.0
(98 ratings)
10.0
(1 ratings)
Likelihood to Renew
10.0
(3 ratings)
-
(0 ratings)
Usability
10.0
(2 ratings)
9.0
(1 ratings)
Support Rating
10.0
(9 ratings)
9.0
(1 ratings)
In-Person Training
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
CrowdStrike FalconSentiOne
Likelihood to Recommend
CrowdStrike
Crowdstrike is a unified platform for monitoring endpoint devices, whether they're workstations, servers, cloud-native machines, or even mobile devices. It uses AI/ML to monitor anomalies and suspicious behavior, including zero-day attacks. It is suitable for large organizations but may be costlier or less appropriate for smaller organizations, those who want an on-prem EDR setup, and those who need custom scanning based on compliance requirements.
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SentiOne
SentiOne is one of the best available platforms in the market dealing in customer automation on AI level to help businesses grow. We are very much impressed by their services, all in all as they are offering the best possible solutions to every problem which makes it more reliable and trusted in order to handle business.
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Pros
CrowdStrike
  • The Log analysis is very detailed and easy to use.
  • Prevent and block all type of malwares.
  • Great threat intelligence which is very up-to-date with the recent cyber attacks
  • very user friendly in access and management
  • Automated feature of detecting, taking action and closing incidents using fusion workflow.
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SentiOne
  • The platform easily measures social media, blogs, posts worldwide using different algorithms, collects public mentions, and automatically analyzes the situation then provides a customizable solution that will have more chances to get accepted and will work fine.
  • It has the best features to be the best in terms of functionalities and features include in it.
  • Daily report feature is also very intuitive.
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Cons
CrowdStrike
  • Support - we are often tasked with running down problems rather than being directed by support.
  • The sales staff we have dealt with are not very responsive or timely.
  • I believe this is a product built for installations of 300 users or more.
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SentiOne
  • Customer support of SentiOne is not up to mark.
  • They need to be more accessible and responsive to our questions instead of making us hold for hours and do not provide any solution which is tiring and less professional.
  • Customer support needs a lot of attention and has more knowledge about the platform to be helpful.
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Likelihood to Renew
CrowdStrike
Crowdstrike has a large suite of tools built for helping the engineers triage and respond to security event whenever identified. The ability to customize the security policies and implement more granular policies to different devices based on the functionality is unmatched. Crowdstrike provides so much of ability in a decent budget which ascertains the value for money or ROI.
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SentiOne
No answers on this topic
Usability
CrowdStrike
I think it is a complete and very trustful XDR platform, with very few False Positives. It is very well supported by highly skilled professionals on all levels: from pre-sales engineers, Customer Account Managers and support engineers.
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SentiOne
I just love to use this amazing software.
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Support Rating
CrowdStrike
Any time we need to engage the Crowdstrike Falcon Complete Team, their response is switch, thorough, and they are sure to not close out any request until the customer confirms that they have provided an acceptable resolution. If I ever need anything from the account team related to the product, I also get a response from them within minutes typically to address my question. Top notch customer service!
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SentiOne
It is very supportive. I am a very contented user.
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In-Person Training
CrowdStrike
There is limited amount of learning that can be completed in an in-person training available. In my opinion, the self-paced learning provided by Falcon portal is more useful over in-person training. The support from Falcon is great and useful to overcome difficulties, if any.
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SentiOne
No answers on this topic
Online Training
CrowdStrike
The training provided by Crowdstrike Falcon is complete in terms of the depth of technical knowledge and teaches the users about going through with the platform. There are lots of jargons for different tools that Crowdstrike Falcon has and this training teaches them all which helps in managing the platform better. Plus, the regular knowledge checks are also very helpful for the end user.
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SentiOne
No answers on this topic
Implementation Rating
CrowdStrike
Read the documentation
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SentiOne
No answers on this topic
Alternatives Considered
CrowdStrike
It was just a legacy AV program onboarded during initial setup days. As the org. As it expanded, its threat landscape also grew, and we needed a next-gen solution to protect against evolving threat vectors. Falcon EDR was the one that solved all these in a single place.
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SentiOne
SentiOne is a major part of our organization. We are solving a lot of problems in the organization by using SentiOne. It has been operational in our organization for a long time and has a great find for us all in all. I like that feature that it gives me all information about new mentions to my inbox every day and informs me about it which gives day-to-day insights, change or update strategies.
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Return on Investment
CrowdStrike
  • CrowdStrike Falcon's proactive threat mitigation has significantly reduced the risk of successful cyber attacks, resulting in tangible savings related to potential data breaches or system compromises.
  • The cloud-native architecture and automated features have improved operational efficiency.
  • The platform's real-time visibility and threat hunting capabilities have drastically improved incident response times.
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SentiOne
  • The best feature that I like the most and have been using for a long time that its analytical section is up to mark.
  • When I open the analytical section it gives me the all insights of my audience including their gender, location, days when most of the mentions are published which is great to have. It is best to have more marketing wins as it does not limit the searches of keywords.
  • This helps to search multiple phrases connected with a marketing strategy which is life and most recent in trends.
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ScreenShots

SentiOne Screenshots

Screenshot of Sentiment analysis widgets tell how many of mentions had positive, negative or neutral meaning.Screenshot of Monitor all mentions of your brand and easily reply to comments, posts, and messages - directly from one tool.Screenshot of Manage every channel from one tool and assign incoming requests to various teams.Screenshot of Set up priorities and automatically assign customer requests from every channel – saving time and ensuring every message gets to where it needs to be.Screenshot of Measure the effectiveness of your customer service team, analyze KPIs and optimize your resources.Screenshot of SentiOne’s intuitive bot-building interface enables you to create multiple scenarios and automate your customer service on social media, email, and WhatsApp.