What users are saying about
2 Ratings
37 Ratings
2 Ratings
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Score 10 out of 100
37 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100

Likelihood to Recommend

Crowdtap

Crowdtap is a good application for teams that need quick feedback on new design or advertising options. They seem to have good data on the respondents and their relative fields. Many of the designs of the questions are easy to distinguish and do not overload the respondent with too many options
Anonymous | TrustRadius Reviewer

Mention

I would ask if they have ever used a software like Mention before, if not, I would totally suggest they start with it. It's easy to use, easy to set up and while it may be confusing at first, it's probably the cheapest and most effective. My suggestion to a new marketer or first-time user of this kind of software would be Mention.
Mark Anderson | TrustRadius Reviewer

Pros

Crowdtap

  • Short quick interactions.
  • Easy payouts.
Anonymous | TrustRadius Reviewer

Mention

  • Mention has nice support and implementation function. They will do some of the harder work for you (e.g. refining your alerts).
  • It helps us to easily track and rank influencers, which improves the effectiveness of our Public Relations (PR).
  • You can filter and refine alerts e.g. by language. This is useful if you want to break into new markets.
Anonymous | TrustRadius Reviewer

Cons

Crowdtap

  • Occasional question errors.
  • Occasionally run out of questions.
Anonymous | TrustRadius Reviewer

Mention

  • Yes, I just said it is clean and easy to use, but there is always room for improvement in even the most perfect software. I would personally love to see the ability to custom message options a bit more or just customize the look and feel of your dashboard.
  • Bugs. Mention works great 95% of the time. The other 5%, you may run into major crashes or see mentions that you cleared coming back, etc., but nothing that is a deal breaker or unexpected with a tool like this. Worth noting nonetheless!
  • Better plans. This is a small issue, but I wish the lower plans has some basic reporting.
Aaron Treguboff | TrustRadius Reviewer

Performance

Crowdtap

No score
No answers yet
No answers on this topic

Mention

Mention 9.0
Based on 4 answers
Mention works quickly and its user interface is easy to use. Alerts update regularly and I've never noticed any lag. It integrates with our CRM via Zapier, but this is not something which we use yet. The only thing I would say is that it takes time for Mention to reach its full potential. It only starts to rank influences from when you set up the alert, so it can take a few weeks to build a map of your influencers.
Anonymous | TrustRadius Reviewer

Support Rating

Crowdtap

Crowdtap 10.0
Based on 2 answers
Crowdtap is the easiest and most straightforward way to get quick and easy feedback for competing designs or ideas
Anonymous | TrustRadius Reviewer

Mention

Mention 9.0
Based on 9 answers
Mention always responded promptly and gave excellent support. Any problem we had with the software, from login trouble to broken features were addressed quickly. There was once a problem with our quota, where we were unable to see results we should have been able to see. We sent an email, and within an hour, the situation was resolved!
Kenny King | TrustRadius Reviewer

Alternatives Considered

Crowdtap

Crowdtap allows the user to provide short questions and images to get quick turnarounds for competing ideas and designs. The rewards system is useful and seems to be very competitive with other products. The questions are mostly short, however you can also create detailed multi-step questions within a campaign. Overall Crowdtap is the best in its area.
Anonymous | TrustRadius Reviewer

Mention

Currently, there are no other tools available with the features that Mention has possible according to our knowledge and experience. We firmly believe that Mention has placed themselves in a category all of their own. In the ten years, our company has been around. We have yet to come across any other companies like Mention. Pretty sure there may be another company or competition. None like Mention in our opinion are available, however.
Stephen Thomas | TrustRadius Reviewer

Return on Investment

Crowdtap

  • Good interaction with employees.
  • Quick feedback and turnaround.
Anonymous | TrustRadius Reviewer

Mention

  • Mention has had a positive impact on my business because it gives people the impression that I was following them, even if I might not have been. It makes me appear active on all social media platforms, even if I ONLY look at my mentions each day!
  • Because I have only used the free plan but have benefitted greatly, I would say that my ROI is fantastic!
  • The only negative impact that Mention has is that I do get a daily email in my inbox, and it is one more thing to check. However, it is worth the time.
Heidi Butkus | TrustRadius Reviewer

Screenshots

Pricing Details

Crowdtap

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Crowdtap Editions & Modules

Additional Pricing Details

Mention

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Mention Editions & Modules

Edition
Solo$29.001
Starter$99.001
CompanyCustom1
  1. per month
Additional Pricing Details

Add comparison